They do nothing about noise complaints. If there is a party late at night, the concierge tells you to call the cops. Is that what I pay almost $1,900 dollars a month for?? Like the cops don't have better things to do than take care of The Park at Arlington Ridge's problems? A simple phone call from the concierge would probably solve the problem. Or, have somebody that is on call to deal with these issues. You will have to call no fewer than 2 times to get any matter resolved. They tell you to take pictures of neighbors that let their dog crap on the grass without picking up. And, yes, parking at night sucks. There are not enough spots, so why have permits?
I wish I could give this pace a ZERO. I didn't end up living here, thank God, because my initial experience was enough of a nightmare to last me a lifetime. One of the women on the leasing team gave us a tour of a few apartments, all of which looked very nice. She also lied to us and gave us wrong information throughout the whole process. She promised us multiple benefits and discounts that she seemed to have just made up in her head. She also encouraged us to make false statements on the lease application, at which I point I got really uncomfortable and stopped filling it out. Then when the manager had to step in to fix the situation, I realized this place was a total black hole. I made it clear to them I couldn't move in until a specific date. They kept disregarding it, promising me prices for other apartments that wouldn't fit my timeline, and then accused me of not being clear, even though I repeatedly mentioned the same date. The manager was a complete skeeze and promised us to do "anything at all" to help us, and then simply denied every request we made including honoring a waiver of the amenities fee that they had ALREADY promised us. He also tried citing the Fair Housing Act and clearly had no understanding of the Act or what it applies to-- that part was really quite comical. We then found an apartment elsewhere, where the leasing team was beyond helpful and sweet, and NOT sketchy at all, and the apartment is so much better than The Park. I'm thrilled about how this turned out and so glad we dogded this bullet. Save yourself the misery and just avoid The Park at all costs.
Carpeting and paint are very cheap and reassurances from management that my carpet would be replaced came way after I complained about it. Office has only 4 computers, printer often broken. However, it is a lovely neighborhood and convenient location. If you don't pick up your packages, they don't tell you they'll ship them back - I lost over $200 on a custom framed piece of art that I couldn't carry and maintenance would not permit me to hire anyone on their staff. Also, the keyboards have not been fixed in the business center. There are only FOUR computers for all the hundreds of residents. I spoke with one resident who told me these same broken keyboards have been here since 2011. I spoke with one of the managers who over a month ago insisted he'd call IT immediately and fix the problem. Still no new keyboards. Users have to change passwords just so they contain only working keys. Some keys are missing entirely. Management is entirely unresponsive to concerns or complaints. They just ignore you and hope you go away. I'd advise looking elsewhere. I know a lot of my neighbors have recently moved out or want to because of management's lack of response but willingness to increase lease rates without improving service.
The place is convenient but without a car it's a bit far from Pentagon City, Crystal City, and even Shirlington. I was there with a different crew. They alternated between being really great and helpful and really difficult and unresponsive to legitimate concerns. This location is close to the Blue / Yellow lines, but much of Arlington is actually on or near the orange line. One secret is that it is very close to several biking trails.
Too much doggy doodoo on the lawns. Complaints about dog #$%& result in no change, just more dog @#$% to avoid. More and more families with little kids leaving toys all over outside and kids making noise. No parking at night in the parking lots. You will have to park 1/2 mile away or more. Been more break-ins to cars over the past year in this area.