Absolutely horrible. The building is nice. That's the only good thing. The staff is extremely lazy and rude. They don't care about you. They kept my entire deposit AND charged me $200+ after move out and sent me to collections immediately for the extra money. Apparently they charged me for cleaning and painting.... When it was fully hardwood and the walls were perfectly clean. They do not enforce rules At ALL! There is a "no amoking" policy which is Never enforced. If you live in one of the inner units ( facing the center of the building) and someone is smoking on their balcony (not allowed) the smoke just reaches every inner facing unit, so the windows can never be opened unless you want smoke filling up your apartment. I even made a video of other tenants smoking and showed the management and nothing was done. The neighborhood is also shitty. Just do yourself a favor and don't waste your money here.
Alright, let's do this. I gave Legacy at Pratt Park 3 stars. Yes 3 Stars, but hear me out: I lived there for almost 4 years in a one bedroom apartment with den, which was actually a really nice new and big apartment 750+ sqft. Let's explore the pros & cons Pros: - Apartments are new, great floor plans and there is always a place available - Amenities are great, Movie Room, Club Room, Rooftop Terrace and Gym - Secure Building, Garage, Car Wash Parking Spot (it's kinda neat) - Maintenance is great, the maintenance staff is amazing, fast and super friendly, and I mean super friendly, especially Dwayne. Cons: - Leasing Staff is lazy and rude. The behavior exhibited when contacting the leasing office is why stereotypes still exist, I am not sure what Shandra (Manager) and Katrina (Leasing Staff Person) do there but when my friends called (after I suggested it to them) they were rude and I quote said "go look online" and "can you call back when Rachel iz here". I personally never had issues with the leasing staff, but I have a high tolerance level and am pretty intimidating. Notification emails about arrived packages and other emails just stopped coming after a while. - Location, it's on the border of Capitol Hill and Ghetto Seattle. Seattle is doing a good job renewing most buildings in the area but if you go up one block, you'll see what I mean. If you are like me and just drive in and drive out by car, to work or school, then this shouldn't really matter to you. If you enjoy evening strolls then please "be strapped". - biggest CON: Legacy is unwilling to work together with their lessee when it comes to the rent $$, and that would not be a big deal if the rent would be raised by 50 or 100 dollars but it's outrageous when your first year lease is over - let's not even talk about my second renewal. The third year raise broke the camels back, when they offered me carpet cleaning but raise the rent to 1700 (plus 75 per parking spot of course). Please know that this is not a rant, because I enjoyed living there - in fact: i was sad to leave. The apartments are by far nicer than anything on capitol hill, it's just that I didn't want to go broke. I am sure you will understand, once rents gets raised from 1200 to 1700. Don't get me wrong, it's a nice place to live at, but if you're into friendly leasing staff, a stable rent, and a good/safe location - then you should take your business elsewhere. If you are like me and can tolerate it, don't walk around the neighborhood, and just want to come home to a nice apartment, then this place is for you. Note to Legacy Staff: I have no "beef" with you. Don't take this this the wrong way, take this as feedback. If you want lease-loyalty, then don't jack up the prices and fire the nicest people from your staff. PS: Internet is CenturyLink 40MBit/s and TV is DirectTV - so pretty sweet, no problems ever. I am a geek and those were some important things for me to know. Well, I hope this helps out the people that are reading the reviews.
Legacy at Pratt park is a scam in a terrible neighborhood. The apartments themselves are well designed and maintained fairly well. Admittedly, we knew the neighborhood was "up and coming" when we moved in, the problem is the neighborhood stalled. Despite the awesome Cheeky Cafe and the Immortal Dog there is very little in the area. And as far as walking, the reports of shootings in the neighborhood are frequent and among the most disturbing in Seattle. There is no reason to pay this rent in a terrible neighborhood, for the same prices central Cap Hill is feasible. Parking is also a rip charging a lot more than Welch Plaza up the street when street parking is readily available if you are okay with car prowling and all this knowing the garage never went over 60% full. Water and sewage are higher than we have experienced in Seattle by $15-$20, and our renters insurance was $70 more than our new Seattle neighborhood, the difference likely due to crime. My biggest complaint with Pratt Park didn't occur until move out. We had paid a pet deposit of $300 dollars which we were told multiple times went to cover replacement of carpets and pad because it was "unhygienic to rerent after a pet lived in a place, mess or not." We said fine. On move out, they are now charging us for carpet cleaning, and saying the pet deposit was a fee that was not to go towards move out cleaning, despite an immaculate cleaning job (we have never had to pay and actually gotten money back at all previous apartments). They are insisting on $160 in cleaning and won't explain why. The real kicker is they broke landlord leasing law in Washington state by not providing a written copy of leasing documents so we can't even confirm. DO NOT RENT HERE. We will be pursuing actions against the license of the managers in the leasing office and/ or Legacy Apartments, and we are debating small claims court. These greedy practices thrive on people not having the time to battle them.
I absolutely love living here! I've been here for 8mos. and couldn't be happier. To echo some of the below reviews, the staff is incredibly friendly and helpful--office staff, maintenance staff, and security. I have yet to meet a cranky neighbor, and I feel very secure and safe in this building. The amenities are fantastic, but it looks like those have already been mentioned in below reviews. The customer service here is top notch, and they will go above and beyond to make sure you are taken care of. There are multiple instances that I could state, but tonight is one example of how fantastic this place and the people are: It has snowed a ridiculous amount this week for Seattle, and someone hit my parked car on the street while I was away at work. I was anxious to get my car off the street, but I hadn’t signed up for resident parking yet. I stopped into the office a little before close to see if it would be at all possible to get a parking spot. They set me up with one immediately. After I had my indoor spot, I attempted to move my car. It was buried under 8” of snow and ice and wouldn’t budge. I went back inside (after the office should have been ‘closed’) to ask for a shovel to borrow. They of course said no problem and called the maintenance (super)man to bring it to me. I was planning on shoveling myself, but Wayne (maintenance (super)man) insisted he didn’t mind helping. He shoveled my car out (under my car, in front, behind, ect.), and he put de-icing salt in front of and behind my tires. He even stuck around to make sure I could get into the garage ok. My car is officially off the icy streets and safe, but I think this is a perfect example of how ridiculously nice and helpful everyone is here. And I can’t say thank you enough for the help from everyone!!! …Also to note, the Corner Store across the street (NOT a liquor store as stated in one of the reviews--although they have a great wine selection ;) ) is open 7am-11pm. There staff is friendly as well, and they always seem to have everything you forgot to get at the grocery store. It’s a great diverse neighborhood, and you are just enough out of downtown to feel like you are getting away while still close enough to have access to the best of Seattle…and did I mention the roof top view?!? Complete panorama of downtown (and the sunsets are fabulous!) I can’t say enough about the Legacy at Pratt Park. I highly recommend living here!
So its a little interesting how the reviews from the anonymous google user below sounds similar and its around the same time frame. I wouldn't be surprised if its the same person that probably works for the company. I can't believe how ridiculously obvious that is. The store across the street is a liquor store and has a few things from your local gas station. Most of the items in there are expired by the way and they store cheap wine in the window (which you should never do). I can tell you that the crime is really bad here and that there are days that I do hear gunshots and security is never around. The store next door keeps getting broken into and if you don't believe me its easy to look it up. I have seen guys shooting craps at the Pratt school early in the morning I agree with Aaron the price is way too high for the neighborhood. The utilities are really high and tenants complain about it all the time. I just wouldn't rent from here because you can get a better place for about the same price or less.