I sent a very important package to my daughter who lives in the complex. The USPS confirmed delivery by the tracking number, to the complex office at 11:17AM on April 23, 2015. My daughter checked on several occasions only to be told that the package never arrived. This VIP package has never been seen again. Incompetence and/or theft at its best.
I would never live here again. It's awful. I was told there was a place for ceiling fans in every room, only the living room has a spot for them. the AC doesn't come to the guest room. When i asked the maintenance about it they said that's just how it is. The guest room is always hot, even worse in the summer. the windows leak water in. my front door looks like someone broke in. the model looks a million times better than the actual apartments. DO NOT MOVE HERE, NOT WORTH THE MONEY.
My husband & I lived here twice, the first year in 2011-12 was good.. so we came back in 2013-14. Lots of Pro's the first year... lots of Con's the 2nd year. Pros- Beautiful & QUIET neighborhood!!! Great maintenance. Apartments are clean & affordable! Friendly, nice neighbors. GREAT location. AWESOME amenities & neighborhood functions. Only rental complex I found with a Recycling center!!! Sounds wonderful, right? Only if you can get through the Cons.. Con's- 2013-14 Management Is the staff rude because of management or is it because they are just naturally that way? They consistently lost our paperwork from day 1... tried to delay our move-in 2 days while we have our movers, all our belongings and no where to go sitting in the parking lot. REALLY!? THEN CALLED THE COPS ON US FOR NOT LEAVING!?!? Stupid rules, after you've seen the same staff 100x, they won't release your package to you, even though you have a mailbox slip and a key. Why are you still asking for my ID? Being impersonal is very rude & unaccommodating. Our Toyota Tacoma was broken into... 2 broken windows... items stolen. Police said criminals are perusing the neighborhood looking for guns to sell. Truck was parked in an inconspicuous location. (I own a Lexus, which is obviously not a target for holding a gun & park close to other cars near our door, which did not get broken into). Definitely be smart about where you park & what you keep visible in your car. SO... if you can deal with the con's, it might be a nice place to stay. We enjoyed our time for the most part... just obviously not the days we had to go to the management building.
It is horrible apartment. They never changed the AC filter in 3 years. we saw lot of wet areas formed with in AC, while changing filter our self recently. no routine maintenance at all. It is smelling house whenever AC is on. Lot of Dust Mite Bites too. Please correct appartment before we become sick and die.
Living here was the worst experience of my life. The complex is infested with cockroaches, and the staff is very unfriendly! The area manager actually hung up the phone on me, and offered little to no help. The staff is completely incompetent, and the complex is constantly changing. I lived there 15 months, and the office staff changed nearly three times! They advertised a "Business Center" to me when I toured the property, but the center was closed for five months! Do you think they made rent adjustments for the time the amenity was taken away? Absolutely not! I was also robbed at GUNPOINT on the property. Not to mention that a few of my neighbors were constantly offering me cocaine and other drugs. The property is unsafe and overpriced. The property sits less than one mile from two title-one schools and the rent is through the roof. Do your research on the area before you move there. There are far nicer places to stay in Charlotte that are priced just as comparable. Autumn Park is disgusting and the staff is even more disgusting. The new manager has the worst attitude; maybe she does not realize how many managers have came before her.