These apartment was going to 4 stars,however ever since new management has taken over these apartments rating has gone down so much. The renovations has stop, the office team and maintainece team are lazy. The property has gone down in appearance and quality. I have family and friends who live there and the work orders take 5 months or longer to repair things. They get you in there for the large floor plans and three pools, but the pools have been closed since the new manager took over.And you can't forget about the bug infestation. The new owner should come and check on the property, while you are there get new employees
I would NEVER tell anyway too move too these apartments AT ALL. My first apartment & the worse experience ever. EVERYONE is rude & isn't professional at all. The apartments are nice but how can you stay somewhere when they come fix things when they want to. Stayed in a freezing apartments for almost 3 weeks due too my thermosat accidentally being broken by moving furniture. Then too turn around they talk about you behind your back. I wouldn't refer anyone too stay here 4 months staying here was the WORSE & im glad I moved. They're advertisements are very catchy but it isn't worth it. The security gate NEVER closes & it's been plenty of incident's such as shootings & robbing while I stayed there. Its scary too walk out there by yourself. This neighborhood isn't safe for anyone especially children.
My girlfriend stayed there for 4 years there was always something wrong with her apartment but she stayed there because it was in her budget. After 40, yes 40 apartment got broken into last summer, with her just having a newborn, she feared for her safety but didnt want to break the lease. The new management made her pay a $400 pet fee after she paid one when she first moved in or get evicted so she paid it.When her lease was up, the gave her a hard time, refusing to communicate with the new apartment complex where she was trying to move. They did not give her her deposit money back even though she cleaned the apartment near spotless when she left.
We moved here to wait on our home to be built. I saw a RAT that at 1st I thought was a cat. It takes weeks to get a maintenance request completed, so I call the city. The residents, well most of them, are messy. There is always trash outside of the dumpster. I mean really, if you walk it there, put it inside not next to it. Trash as you walk to & from your vehicle. Parking is horrible. The gate is rarely closed & working. It worked 1 week out of the past year. It stays open so long in between cars that 20 people can make it in. There is mold everywhere! Our ceilings leak when our neighbors shower. They offered us to re-sign the lease from $646 to $899. Absolutely NOT! The pool isn't filled. I've never seen a clubhouse. Mold is on the side of most buildings. Neighbors allow kids at the park after dark with NO supervision. They have taken the slide off of the structure. What type of child/adult/teen would do that? There are no screens on the windows so forget any fresh air. Lots of tile floors which I hate. Upstairs shower leaks into my closet. My fridge collects water on the bottom daily. Upstairs carpet gets soaked when our neighbor runs their A.C. The photos on the website are the farthest from the truth. No golf, no prestine pools, no smiling tenants. New Management took over with promises of change, but everything is the same. I've never seen a security guard in the gaurd house. People trying to steal cable messed up & disconnected us. Pizza delivery companies won't deliver here because they say they get robbed. God covers & protects us. Yet, I've heard of break ins. They use to give out free air filters, but under new management there aren't ever any. I'm not buying filters for an apartment. My own house, yes. Someone stole our 30 day tags. Keep your head down & stay to yourself if you must stay here.
DON'T BE FOOLED BY THE PICTURES!!! THEY ARE NOT CURRENT--YOU WILL BE FOOLED!!!My daughter has been a resident at this dump for 5 years now...& it's been nothing but headaches & problems. First of all, how are you supposed to be a "gated community" when the gate is broken 99% of the time. They (management) wants to stress the issue about cars on the premises without parking permits--as if the complex is a pristine community...there are more riff-raff around there than in all of Charlotte, The staff is unprofessional, rude, & just downright ridiculous. Maintenance takes their own sweet time to make repairs (entry doors that don't securely close properly, for instance). Who wants their supposed "home" open to the public?!!! And you'd think when management changed, things would've improved, but they got worse. Anytime maintenance "supposedly" goes to make repairs, your personal property gets "moved", but nothing gets fixed/repaired. And the break-ins...oh my God!!! My daughter's unit was vandalized on Thursday, 12/10, & there were 2 break-ins on Friday, 12/11, one on Saturday, 12/12, one Sunday, 12/13, & one today...and the on-site manager is being as nasty as all get out. If you're looking for a place to call home, don't stop here--keep looking. This is not at all the community you see in the pictures...it's a slum, a dump, a hell hole. If you move in at Hunters Pointe, welcome to hell on earth...& don't move your valuables with you...between maintenance & management, you will be robbed blind. (Check the crime statistics with CMPD before you move in--just thought we'd warn you.)