The apartment may look very nice when you first enter it, however, within two weeks you will recognize the following: 1- the walls are paper thin: I can hear the conversations of my neighbors as well as anyone who is in the hall. If people are cooking, I can smell the food wafting in. This would not be a problem if your neighbors have cultured conversations and cook mild foods, but the constant fighting, barking, and smell of garlic leaves me no opportunity to find rest. 2- the apartment building looks like its very clear. In reality, the apartment is actually filthy. Just look in the corners, don't worry about the lobby, that is where most of the investment goes. But look in the elevators, the lounge, the gym, all of these services are left without regular maintenance or even sanitatry checks. I love pets, but the problem is when pets go to the bathroom in the halls or in the elevator and the owners do not do their proper due diligence. Instead, the service staff just mop it up or lightly clean it, leaving behind not only the stains but also the smell. 3- Green services are a ploy. They argue that the building is green, presumably due to their support of the environment. In reality, the mechanism is a ploy to ensure water pressure remains low, lighting requirements are insufficient, and client heating and air conditioning are exploited for the benefit of the building (i.e. tenants end up paying to keep the building cool/hot). Contrast this of course with their over-printing of useless fliers, 24 hour lighting, and last but not least: a complete absence of any recycling facilities for tenant use. 4- A commercial community. The administration will present itself as offering you select incentives or opportunities to create a community feel, when in reality they are exploiting the geographic monopoly they have to hawk and peddle mediocre service providers, be they dry cleaners who steal clothes and are overpriced, gym memberships that have questionable payment terms, among others. 5- Privacy. This was something I was not expecting at all, however, I had assumed that this was the cost associated with living in such a "cultured" building. The key access to the rooms is entirely electronic, and the administration reserves the right to enter any tenants home WITHOUT seeking prior permission. They argue that, in matters that serve the interest of munitioning the safety and function of the facilities, they have the right to enter your unit at any time to perform whatever matters they seek. I have come home to find out that someone was inside my house, removing the window shades, checking the heaters, etc. Although I understand this work must be done, I would prefer a facility that recognized my desire to be there during those services than not. I would like to finish by providing one anecdote. When i first entered the building, and I was met graciously by the leasing department, I felt as though this WAS a community. Once I signed the papers, I NEVER saw or had a conversation with anyone in the administration except for them to exploit from me commercial opportunities or seek fees. It was apparent that as soon as I signed the papers, all they cared about was getting money, and the first instance I felt this was the day I moved in: using the elevator to move objects $175 fine. I immediately started looking for places to move soon after I arrived.
We lived there for a year. Every email you get from them is either yelling at you about something that only pertains to pet owners or people in a different building than the one you live in. Their customer service philosophy is "if you make enough hoops to jump through eventually people quit asking for things". Everything from moving in to moving out was a hassle. We booked and then cancelled the club house and they posted this nasty letter on our door saying we had left it a mess. We never left our apartment that night but they still were rude and accusatory. Finally they looked at video and realized we were telling the truth. We moved out in June and still have been unable to get a refund for the rent we overpaid (over a thousand dollars). Their system doesn't tell you how much you owe when the month is prorated. We have sent several emails to the property manager and he has yet to reply. The grills don't work, the gym is tiny, and the pool is never open. There are much nicer apartments you can find around DC than these. We moved to Avalon First and M and have had a much better experience so far.
I can't say many nice things about this apartment building besides the location, which is great. 1). The water pressure is terrible. 2). The hot water runs out in sub 5 mins (so enjoy paying 2k-3k to have a 3 min hot shower every morning) 3). Walls are paper thin - you can hear everyone and they can hear you 4). People place their garbage inside the garbage shoot room as opposed to actually putting it down the shoot. So the hallways always smell like trash. 5). The building staff is not professional. Management is sneaky and unresponsive. There is a women who works the front desk at night time (Rosa?) who is just nasty. Anything you ask her is handled as if you are inconveniencing her. She is short and snippy and is always on break. There is deff a special place in the 7th ring for her. 6). Filled with college kids For spending 2k-3k a month in rent - this place woefully underperforms. It's the farthest thing from luxury living. Abandon all hope, ye who enter here!
I have lived in Sedona and Slate and liked both. The floor is quiet and everyone has been friendly. When moving from Sedona to Slate Comcast came out to install cable and was having issues. Desmond spent two hours with us trying to problem solve. The front desk is always very helpful and welcoming especially Rosa. Lastly, Desmond works hard to throw amazing parties that are fun for the residence. I loved the Stella and Dot and wine socials.
The only pros of this building: it's newly built and it provides you a roof over your head. My main issue with the building is the management. I have experienced two property managers but they both present the same superior attitude toward the residents. If you ever have a question or a maintenance request, they would do anything they can to judge you and talk down to you until you give up requesting any maintenance service. I simply can't waste my time dealing with them. I would rather deal with low water pressure, noise, smell, or bugs than the building managers. They also have sent numerous warning emails with threats to all residents. I understand the rules should be reinforced, but the communication can be made in a more constructive manner.