This apartment complex is fantastic. The reason that makes it over the top is the management team. When I first moved in the gas company was giving me the runaround and office management call the gas company for me and set it straight. They didn't have to help me but they went above and beyond to make sure I got my service I need it. I've had to call maintenance a few times and they make it very easy to file a maintenance report with their online service. Maintenance was always quick to respond and communicated very well. At one point I had to move to a different apartment just to switch around roommate situations and river oaks villas office made it super easy. They were very kind and understanding and helped us with every step of the process. I can't tell you how many times the office staff has gone above and beyond to help me. I love going to the office to pick up packages because the people that work there are fun just to talk to. I have 8 friends that live in this apartment complex for my hometown and they can vouch about how awesome this apartment complex is. We keep bringing more people from our hometown up to San Marcos to move into river oaks villas. Rent is a sliding scale depending on what time of year you move in. One of my friends pays $900 a month, another group of friends pays $1010 a month, and I pay $1060 a month. And this is all for the 3 bedroom 2 bath apartments. So if you time your move right you can get a good deal. I pay a little more because I moved during a very busy season. But I believe it is worth it just to be a part of this apartment complex. Our water bill average is about $25 a month, our electricity bill in the summer averages about $175 a month and about $90 during the winter. Our gas bill averages $75 year around. We also have high speed internet for $55 a month and we opted not to get cable. So I hope this helps other people to decide to choose this complex.
Lived there from Aug '13 to June '14. College student. 3 bedroom, 2 roommates. Pretty affordable place, it was $950 I believe, which was a pretty good price when it was split with my two roommates. They don't cover utilities, so you'll have to worry about: cable/internet, electricity, water (distributed evenly throughout the complex), and gas. Deposits and application fees for practically each utility. When I moved there, the complex was coined "government sanctioned", but I heard from a birdie that they aren't anymore but I'm not sure. That means that the complex is generally for people with low-income salaries. Which is right up my alley since I'm a college student who buys a lot of beer. So the complex is older compared to the other apartments you'll see around town, but the rent is pretty damn affordable. Being gov't sanc, I was concerned about theft and all that stuff but the whole time I was there I didn't have any problem with that. The neighbors were pretty friendly, too. I didn't use the community amenities. I went to campus to workout and if I felt like swimming I would just go over to one of the new apartment's pool area since it's open to the public. The apartment's gym is awkwardly placed next to their office, it's pretty small, and it's not 24hrs. The pool seemed nice though, always appeared to be clean. I play a lot of volleyball but I didn't use their court. It wasn't updated and the net was always sagging. They should probably upkeep that, just for appearances sake. The staff were fine. I didn't have much of a problem with their attitude. They changed management this year, and the current manager during the time I'm writing this is Jakob. He seemed like a pretty genuine guy, eager to help you out. My opinion, of course. Maintenance was okay, overall. Had one instance when the the air conditioning went out 3 days in a row... in the middle of August. They came by and "fixed" it each time, just for it to break down the next day. Had to buy a hotel for one night because my roommate and I couldn't stand the 90 degree heat inside. Had continual problems with the AC throughout the year. It broke down probably a total of 7 times. They have 24hr maintenence, but they don't fix AC's past dusk? So if your AC breaks, hope that it's during the day or else you're shit-out-of-luck for the night. Other than that, maintenance was spot on. Any problem we had, they fixed it quickly and effectively. They have a maintenance request form online that is easy to fill out. So props for that. The apartment itself is fair. Roomy. The walls are pretty thick, didn't have any problem hearing my neighbors or anything. There is only one fan in the apartment... and it's in the master bedroom. Since there's not one anywhere else, there will be a circulation problem. The air won't be distributed evenly throughout the apartment. So if you have it set to 75, it will feel like 80 in the other two bedrooms. Invest in a fan. I had a HVAC in my room, which I am thankful to the staff for not say anything about it because I think it was against the rules. You'll also need to get a washer and dryer if you don't have one already. To the college students, I would recommend this place if you're trying to live at a decent place for decent rent. The apartment is single lease, so if you do move here be sure your shacking with roommates that you can 100% rely on paying their bills each month. I lived with two of my best friends, didn't have a problem with that shit. Roommates and financial problems don't mix, it can head south real fast. Avg utility payments: Water - $24 Internet - $60 Electricity - $100 Gas - Can't remember, $40?
maintenance only does temporary fixes on problems and they give reminders for things stating when things are do after they are already do example : 60 day notice of renewing or not renewing lease they will give a reminder 40 days before the end of the lease stating that they need 60 days notice before the end of lease
I used to love living at River Oaks, the rent was decently priced for a college student, Carrie (the manager at the time) was always concerned about the residents and my dog was always happy and had plenty of space to play. Sadly I still reside here but I am going to get out as soon as I possibly can because the new managment has made my stay quite horrible. This review probably does not apply to you if you do not own a pet. Once upon a time at ROV the managment team was friendly, happy, and really cared about their residents. Now....It is an ENTIRLEY different story. I got a notification just the other day that rent is incresing by 100 dollars, even for residents whom have been there forever. I have gotten countless notifications on my door of credits to my account or fees I had no clue about, and when going into the office to inquire about them, the people there have absolutley no idea what they are charging you for. The people in the office told me at one point that three people were on my lease, initially three people were supposed to move in but one backed out, so clearly only my roomate and I moved in.We are the only two people in the apartment who signed a lease with river oak...and I still get notifications with that third persons name on it....And now (after an incident) they have this new leash law where they charge you 100 dollars if your pet is seen off of it's leash, I thought this was a bit stiff since I have a dog so I went into the office to ask about playing fetch with my dog. What did they tell me?? They flat out told me I was not allowed to PLAY with my dog on the property. The lady in the office told me I have to take her elsewhere to play with her. I understand that pets need to be looked after closley while living in an apartment complex but my dog (like every other one) needs excersise. River Oaks has this huuuuge pit area near the back of the complex with nothing but grass (that they say they will EVENTUALLY turn into a dog park when it is in their budget) which was a great bonus for me when I moved in because I would always take my dog down there to play fetch with her so she can get the proper excersise an apartment dog needs. Not anymore... Now it would cost me 100 dollars to throw a ball for my dog. There was a "non refundable pet fee" of 200 dollars at initial move in, now it is $400, they claim 200 of it is refundable, but you still have to pay an extra 15 dollars a month "Pet Rent" per pet. Who knows where that money goes? Basically I'm pissed about the pet situation, River Oaks should not claim to be a PET FRIENDLY apartment complex if you aren't allowed to play fetch on the property. If you do not have any pets at all whatsoever, not even a fishtank this might be the perfect place for you. The new managment is just very UNORGANIZED with their own rules and regulations. If it ever goes back to the way it was once ran when I fisrt moved in I would gladly move back, but as of right now, If you love your animal stay away from river oaks.
Horrible staff and management. The main manager at the site is completely awful and has an offensive attitude. I have never seen such unprofessionalism and poor customer service in my life. The prior manager Carrie was amazing, but this new one has got to go. The maintenance man accused me of my dog not being on a leash, when he had no evidence, and never approached me. When I politely brought it up to the manager she called me a liar even though I had evidence to prove he was on a leash. I tried to contact resident relations twice and received no answer. I even emailed corporate. In the future I know to stay away from any Eenhoorn apartments. They don't care about their residents. They will be quick to let you know if you owe them but if you have a 60$ credit on your account they will be sure to not have seen that. I am moving out as quick as possible.They charged me $100 for their false accusations and I have made it my mission to inform everyone I can about River Oaks.