Where do I even start. My husband and I have lived in this hell hole for 2 years now. We do not plan on re-signing our lease. The current management has a power trip. She tells the kids they are not allowed to play outside anymore because of a couple of bad apples. Due to this situation I was walking around with a friend and was venting to her. The very next day I received a 10 day notice of compliance stating I was disturbing the peace because I was venting and people heard it. We are suppose to have freedom of speech, nope, according to this manager you're not allowed to. It's funny she uses that as an excuse for a write up because it breaks the community rules of Auburn Glen. It took management almost 6 months of complaints from numerous people to get some druggies out of the apartments which is far worse breaking the rules than venting. The dealing in this complex is bad and when you tell management they don't say anything or do anything, the only thing this management is good at is sitting on the computers playing solitaire or taking personal calls. They do not do the job they are paid to do. I asked for the person above managements number and when not only me but others called, the boss of the manager does not return calls or even give you the time of day. When I go to look for info on the company who owns this, there is no listing at all for address or phone number, kind of sounds suspicious to me. The pool and hot tub work maybe 80% of the time. We pay 1300+ to live in a drug infested power hungry management environment. Last review I wrote was mysteriously gone, Trying to hide something auburn glen? Maybe your ripping off the tenants off and don't want to get busted? Someone tried to break into our apartment and we informed management and all they did was tighten the screws, no new locks nothing. Pest control is a joke and so is the security. When my husband informed management all she said was we need to take pictures...when is it our job to take care of stuff like that? Please people for the love of god stay away from these apartments its a big headache waiting to happen.
We lived here for a year and have been so disappointed. After a year they raised the rent over 200 bucks just because we didnt sign another lease. Management is ridiculous and incompetent. The hot tub never works and is lukewarm at best. Once my husband and went for relaxation when we found a dirty diaper on the window and a useful maxipad on the floor. We were disgusted. Ws also had a leak so bad it ruined the carpet. They just pulled it up and ran blowers under it to dry out. They also tore a hole in the ceiling and wall which they forgot to patch up for a almost a month. Do not rent here. They charge for parking and all utilities and these are so not worth it.
This place sucks, indoor pool colder then the river, 5 year worse every year.