1/5/15: I just toured these apartments and I give them a D at best. I was an apartment leasing agent for 6+ years and am now a doctor going through a divorce. I thought this place would be perfect since it's near our house on Highland Road. You have to be a leasing agent to truly know what to look for so let me inform you: No staff live on site (this is a red flag for many reasons; they don't want to live there though they'd get a significant decrease in rent if not free rent; staff are always encouraged to live on site. Noise complaints will NOT be handled appropriately just like the other reviews complained about), the parking is a bad as the previous reviews wrote about...it's truly that bad with long hikes to your apartment and guest having to walk 1/2 mile, no AC, the staff were extremely unprofessional and didn't return my calls for two days so I just drove over there and got a live leasing agent. Therefore they are poor at returning calls just like the other reviews wrote. The balconies are filled to the gills with junk... very, very ghetto. When I asked about the balconies, the agent laughed and said they had no rules on that. As a former leasing agent, it's important to look at balconies BECAUSE IT REPRESENTS THE CLIENTELE. Trashy clients are noisy, take parking spaces that aren't theirs and a slew of other issues. I give this property a D at best.
Parking situation is awful enough for one star. Rude management, cold hot tub, and a $500 rent raise deserves negative stars.
If you are looking for a new apartment, keep shopping. While the place itself is nice, the rude staff who do not address any concerns (like loud neighbors and marijuana smoke wafting into your windows, snotty neighbors, and terrible parking make it NOT WORTH IT! You can find a MUCH more affordable, bigger place in a nicer neighborhood!
tl;dr version: AVOID THIS PLACE AT ALL COSTS. Management here is really ineffective. Cars park in the fire lanes overnight (or in someone else's designated space, or leave their designated space open and hog a valuable free space because it's a tiny bit closer to their building) all the time. Towing of cars who park in fire lanes (and/or designated spaces belonging to someone else) is always threatened, but hasn't happened so much as once in the years I've lived here. There are also way too many cars per unit (some units have 3 or more cars associated with them, and only 1 designated space!!) so that the remarkably few free spaces are nearly impossible to come by. Want guests to come see your neat little forest abode? Forget about it—unless you don't mind having them park on the street half a mile away, or parking there yourself so that your guest can use your space while they are here. This becomes an even bigger deal in the snow and ice (that walk up the hill from Miller is treacherous in winter weather like what we had in 2008 and 2009) or warm summer months. In hot weather you can pretty much count on taking another shower when you finally get to your apartment—"be sure to stop by the office for lemonade and cookies on the way!" What is it with the frequent snack times in the newsletter? We are paying good money to keep this place well-maintained, poop free, and ensure that parking and noise ordinances are enforced. We are not paying for management to serve juice and nibblies from the office where they are all clearly not doing their jobs. Is C&R the problem? Is the office staff raging against the machine to no avail, and us tenants just don't know about it?? Something has got to give, because what could be a pretty nice place to live is turning into a total nightmare faster than I ever thought possible. The quality of the tenants has also gone steeply downhill in several years' time. Forest Heights is supposed to be a nice neighborhood. People pay a premium to live here so they don't need to be subjected to things that are commonplace elsewhere in town. I am tired of the broken-down abandoned cars in the lot taking up valuable free spaces. Tired of noisy young 20-somethings and their late-night, drunken parties (or making out in the pool—you could fill that thing entirely with bleach and I wouldn't go in it!), of families with screaming children, of people who leave dog poop everywhere (when there are plenty of doggie bag stations and trash cans around), and of people who slam their doors before 7am and after 10pm because they just lack *any* consideration at all for their fellow neighbors. This isn't just "the way it is" in apartments. I've lived in quiet, clean, complexes full of polite people before. I've also lived in run-down, poorly-managed complexes on the wrong side of town, and this is quickly turning into one of those (minus the "wrong side of town" part, which is what makes it so frustrating). There is just a total lack of any effort on the part of management who are busier writing asinine notes on the mailbox chalkboards ("it's never too late to be the you you could have been!" Seriously?) than they are making this a pleasant place to live by enforcing the promises they've made us in our leases and upholding basic municipal laws established for public safety, violations of which would get a car impounded instantaneously anywhere else in the city. It's a beautiful neighborhood. The drive in on Miller in spring, summer, and fall is just breath-taking, and the views from some windows of some of the buildings *are* nice, but they are hardly worth the expense or the hassle of everything else that living here entails. If you are looking for a place to rent and were even remotely considering looking at Forest Creek, save yourself the time and as previously stated, avoid this place at all costs.
Be careful about living here and giving them a deposit! You won't get anything back! Asell is a squirrel, too bad Kate left. Be very clear about charges for this and that, you end up paying 1350.00 a month for a 990.00 apartment, look for a local townhome instead of this packed up monkey plaza. Don't go to the office, you might disturb their shows they're watching on tv. Look elsewhere, you'll be happy you did!