THEFT AND HOMELESS ACTIVITY I moved into Building C, the "industrial building" in October of 2015 (six months). Since then I have experienced multiple thefts and homeless activity. First, in December I had a package stolen from my front door. The package was maybe there for about two hours during the afternoon. I didn't realize it had been stolen until the thief so kindly left the empty box at my door, knocked and ran away. I notified the management staff and they were very quick to state they are not responsible for any lost or stolen packages. The alternative option for package delivery is to have them sent to the leasing office, but through other reviews and over hearing a neighbor of mine, those packages have a tendency to be lost. Therefore, I now send my packages to my boyfriend's apartment across town. Nothing was sent out to the residents of my building about the theft. Secondly, in January I was doing my laundry one night and found a homeless man drinking and smoking in the laundry room on the first floor. I immediately called the police and then notified the management office the next day via an e-mail to Melissa Hill, the general manager. She apologized for the incidence, but said they provide "limited access" and can not guarantee that someone could not get in. Again, no one in my building was notified of the incidence. (In February new management company took over) About two weeks ago I was again doing my laundry one night and had one entire load stolen and the other load picked through. They stole underwear, scrubs, compression socks...you name it, it was gone. I found one of my missing socks in the elevator next to an empty bloody syringe. Either the thief was a resident of this building or the homeless activity is now moving up into the building, verses just the first floor. I filed a police report, there was over $500 worth of clothing stolen, and had a sit down meeting with the assistant manager. She apologized for the incident, but implied it was my fault because it is laundry room policy that you are to not leave your clothes unattended. She then said that because I chose to live downtown that this type of activity is not uncommon and that the building provided "semi controlled access," meaning they rely mostly on the tenants to close doors behind them, not leave them propped open, etc. I suggested maybe sending out an e-mail to warn/remind residents to be more aware of doors and their surroundings. She said that their e-mails go out to all five buildings and that would "create a sense of alarm." Which in my opinion it should! If this wasn't directly happening to me, I would have no idea, and would definitely want to be aware of what was happening in my own building. She gave me the security number, who apparently do walk throughs twice a night?? Which was news to me, since it is not posted anywhere and the number is not readily available. For the third time, nothing was done about this incident. Now I pay $1,300 a month for a studio apartment that I can't have packaged delivered to, I have to carry mace with me to do my laundry and am worried about my safety every time I leave my apartment. I really like my apartment and the location, but there are plenty of the other nice complexes around the area to choose from where the management staff might actually care about their resident's safety.
Great location, decent apartment. The price is a little steep, but welcome to Denver. I've never had an issue with mail or with the leasing staff and the maintenance staff is timely and helpful. It'll be interesting to see what rent changes occur this year since the management company has recently changed and with the number of newer and nicer buildings going up in the area.
I moved here in January, everything is fine except for the mail delivery. It has happened twice so far that packages have been delivered to the apartment or the office - according to the sender - and they cannot find them at the office. Once someone at the office wrote the wrong apartment number in the package with permanent mar ker, even though the sender had written the right address. That was a nightmare and it took for ever for them to find it. Also, I have been waiting for 2 packages for about 1-2 weeks, according to the post office they delivered them at the office on the 28 of last month - 6 days ago - and every time I go to the office they have nothing This is my only complaint, so if you can get a mailbox at the post office if you move here go for it.
Everything was good until pinnacle took over! This place is a nightmare and over priced. Managements is horrible and they are impossible to get in contact with. DO NOT LIVE HERE! If i could give them a zero I would.
First, love the fact I was able to lease, view the apartment via pics from Matt Hannon. The experience of working with him from South Dakota before I arrived here in Denver was awesome. He is very professional and on the spot. I have since moved in and just love the ease of living here and shopping at the local shops within the complex. Great coffee house and excellent wine shoppe with a wide variety. The smiles when you enter their office for a question or just checking to see if you have a package is wonderful, puts a kick in your step when everyone's in a chipper mood. I've been here almost a month and have to say the staff has been awesome about all my online shopping and the amount of packages that have been arriving. You really have to be so greatful your packages haven't been taken from your doorstep like some of those utube vids. I highly recommend you look and realize this is an excellent location to live. Oh yeah, Safeway is just 2 blocks away and if your having one of those days they will deliver from online. Gotta love Denver, no need for a car....at all. Thanks to all the wonderful staff at Uptown Square.