I've been here a week. So far so good. I don't see dogs sh** as stated in some reviews. The apartment I received was as good as new. Very spacious. Awesome views. The gate is working fine, and wasn't left open or broke. The management team has been very supportive, as well as the maintenance guys who left a note explaining about the trash (they don't pick up recycling). There are some problems with parking space. Many cars park in the road blocking car entrances. This should be forbidden.
This apartment complex has a nice design and esthetics but when you commit to an agreement your suckered in. I lived there for 2 yr the community doesn't pick up after there pets and only enforced by threatening emails. Also when you get sucked at the low price for the first year be ready for it to increase by two hundred a month the next the next year. Community although in Aventura has poor security in Promenade, with several raids of apartments, a shooting, and multiple break in due to there lack of security. The security gate in the front is either never working or broken due to cars and leisurely entrance by outsiders. With that being said only good thing I have to say is you live in Aventura which is a really nice area and place to workout with walking path. Close walk to mall and beach if you dare the trip across the bridge with traffic. Almost forgot as well parking is impossible because don't use the garage for parking and use all the guest parking. I am glad I moved!
I love this property and everything it has to offer! Rob is an amazing property mgr!
resident portal is not working as of March 2016. I will come back to update when it is fixed. Is it hard to fix the payment portal? I am not an IT person. Does it take 30 days to fix? Also it appears that the management company changed from Equity Residential Properties to Pinnacle. If so, I would like to see some improvement. I see lots of negative reviews here.
Coming from an extremely picky renter, I have nothing but positive things to say about Promenade Aventura! From start to finish, the entire process was seamless. Sergio, the property manager, is beyond accommodating and professional. Maintenance requests are handled immediately. The apartment is super spacious, and was delivered to me in immaculate condition. I highly recommend this community for anyone looking to rent a quality apartment in a fantastic area!