Living here was the worst experience I ever had. I've lived at three other complexes and none have been as terrible as The Lodge. For starters, the ceilings are so thin I could hear my upstairs neighbors all night and day. The maintenance crew was not certified and had to send in multiple requests for them to finally fix/find the problem. There was construction Monday through Friday at this place, in turn there was no where to park during the day. They say the business center is 24/7 but it was closed or "out of order" majority of the time. Management also never informed on the issues the construction workers were doing. Water lines were cut off without informing anyone and for more than a couple hours, had to personally call to tell remind them that the water was still off! This place also floods. Only giving this place one star because I have to.
Lived here for two years and will be going on a third. The office staff is really great and really seeks to communicate with their residents. Maintenance is always super quick to respond to an issues that might arise. Cannot thank the staff enough for making me feel very at home and always welcomed. Thank you guys!
Awful. Management can't do their job. I've complained more than once about my current roommate situation with both of being beyond immature and they haven't done anything or lifted a finger without them yelling at me. They cater to people who don't deserve it and there stupid pets. I can't wait to move out of here. It's terrible. I had a super bad incident this weekend involving someone banging on my door recently. It turned me off to this place now I fear my own safety at night. My roommate is constantly bringing home guys that are half her age. I complained just recently and she didn't do anything. It's exhausting. I don't know if I can last for two more months.
If it could give it zero stars, I WOULD. AVOID LIVING HERE AT ALL COSTS. I've lived here for four years and these people do NOT take care of their tenants, let alone their loyal tenants who have been with them for years. The office is of absolutely no help whatsoever! The staff is rude and unwilling to help. The property is run down, outdated, and disgusting! My roommate found a CRACK PIPE in her bathroom when we moved in, the kitchen was COVERED in mouse droppings and urine, there were rodent holes in multiple places of the kitchen as well, there was dog hair all over the apartment, so obviously they cleaned nothing before moving us in to the apartment.
A departing resident recently described this place as a "sh!thole." I laughed. I don't know where these kids have been living, or what they expect out of an apartment complex, but the complex itself is phenomenal, and the employees who work here are phenomenal. Come see for yourself, they'd do a better job of explaining how awesome this property is than I could. This is by far the nicest apartment complex I have ever lived in, and I have lived in several fairly nice apartments for a student. So, rather than writing a review on the apartment complex, I'd instead like to write a guide to setting up your housing appropriately. 1. Make a budget: you shouldn't spend more than 1/3 of your true "income" (e.g., counting living expenses, excluding tuition) on housing. 2. If you intend to live with other people, have long, serious discussions about yourselves and how you behave, and make sure you can get along with these people for a full year. That is the most important thing. 3. Consider drafting a roommate agreement. It doesn't have to be draconian, in fact it should be rather friendly, but you need to lay out the ground rules and enforce the ground rules with housing mates. Google "the tragedy of the commons" if you don't believe me. 4. Once all the other things have been established, find a place within your budget that works well for everybody. If everybody is satisfied with the place when they sign the lease, then somebody ends up dissatisfied halfway through the lease, you know whose fault that probably is? Theirs. The Resort at East by Northeast (how I would rebrand the Lodge at Southwest) does a great job of filling work orders, listening to your concerns, and managing the property. There are some mildly inconvenient aspects of living here, but nothing that I've even really noticed, other than the fact that most of the dissatisfied residents don't know how to manage their own lives, because they are presumably used to their parents' managing their lives for them. I want to do 5* because the property and the employees who manage the property deserve it. E.g., I have never seen so many incredibly happy dogs in my life. I didn't want to make breakfast today, but fortunately they had community breakfast tacos available, so I didn't have to. Minus 1* because it is probably understaffed and the company that runs it is based out of Utah, so when the property floods, they aren't as well suited to manage that crisis as like an individual property owner who lives here would be. Similarly, the pool needs to be taken better care of, because I just end up doing it myself, and that's annoying. That said, most, if not all, big apartment complexes like this are owned by corporations based out of other states, so get used to these sorts of things. **If you're an adult and can take care of yourself, you won't have any issues. You'll love it here. Calling all grad students.**