Just moved in (1 week as of this review) but so far I'm completely satisfied. Ashley U. in the leasing office was a pleasure to deal with. I emailed in all of my items and had keys in minute on move-in day. She answered all of my questions and was extremely thorough and helpful with my showing, followup questions, move in, walk through, and getting me in touch with maintenance. She took the time to point out directions for me and also helped find a place for my movers to park. Ashley really made it an easy, and dare I say... enjoyable moving experience. Jem was great in signing me in and presenting my initial options and availability. She was multitasking like an machine. I watched her help at least two other residents or potential residents in the seemingly short time I was working with Ashley. She was also prompt in replying to my emails. The property is nice. Tucked away from main roads on a hill and it's quiet, even with the few kids running around and playing. Parking could get tricky if you have a lot of guests, but the units come with decent size 1 car detached garages, so that's nice. I have Verizon and cell service is meh - no dropped calls yet, but a few bad connections. The unit is nice! The most upgraded/modern place I've seen in the area in this price range. My unit and most/all 2nd floor units have vaulted ceiling so it feels more like a home. Sizeable patio which is where and you're allowed propane BBQs. Maintenance, when I had a minor issue with my blinds and freezer was at my door in minutes. Both Romeo and the gentleman who fixed my freezer were great. They made me feel like a priority and acted in kind. I'm 100% happy with my decision. The staff is a GREAT!
This place is awesome! Recently had a lot of headache trying to find a place in Lake Forest. I called Siena Terrace and Ashley was very helpful and knowledgeable. It took less than a day to get approved and I was scheduled to move in. Since moving in everything has gone smooth, the staff in the leasing office is great and the people in the complex are nice. I recommend checking out Siena Terrace if you are looking for a really cool place to live in Lake Forest.
Sienna Terrace is a great place. Awesome location!! Ashley was wonderful to work with. A+ customer service! I would recommend this place.
Ashley was so helpful during our move. She followed through with the paperwork and always answered our calls. I feel if I have any concerns that she will be there for us.
Big noooooooooooooooooooooooooooo...........This is one of the worst place to stay if you want to stay for long term or if you want to extend your stay. every time when you want to extend your lease they will charge you something that you wont believe. for e.g. when my lease ended even though i was staying from last two year still even when other 1 bedroom apt was at 1580 which itself is high, i was asked to renew the lease at 1645..100$ more than my last rent...they dont value you as long time customer..they dont even color or change the carpet if you renew the lease still charge that much extra..they know that its uncomfortable to move to other apt..so anyway pleople will renew the lease with more money.. Really very much disappointed...Big no for anybody who is going to extend the lease...