The staff and the neighbors are rude, loud, and disrespectful. You will be charged for moving out! They will harass you every single minute after you leave to pay for ANYTHING THEY CAN THINK OF AND WANT! Just buy a house! Seriously!
Artisan is a gorgeous, lovely, serene place to live and escape from the craziness of the world. I moved to NC from NY and did a TON of research, made two trips down prior to moving and saw literally dozens of apartments. Everything was "nice" and some were pretty but in a crappy location, while others were right in the hustle and bustle but the amenities weren't great and I was feeling pretty defeated and tired, but had one last place to look... Artisan. I almost didn't go because I figured they were all the same, but I am SO glad I did! As soon as I turned into the entrance and drove down the curving road, lined with trees and looking like something out of a Jane Austin novel, I felt instantly relaxed and taken by the beauty of the grounds. When I pulled into the complex and was greeted by the ski loft-esq looking architecture, I actually said "wow" out loud to myself and was instantly in love. The heart flutters only increased as I stepped foot into the state of the art, dare I say "leasing office" as it looked more like a resort, main lobby. The staff was kind, gracious, patient, and overall fantastic. I took a tour with leasing agent, Stacey, and she instantly made me feel at home and like all of my previous home-finding stresses were a thing of the past. We walked into the apartment and I knew... I could barely wait to leave so I could just start the paperwork. The apartments are gorgeous, the grounds beautiful, the pool jumps off of the pages of a better homes and gardens magazines and quite frankly, well it just doesn't get much better than this. The prices are higher than average, but that is for good reason, this place is so much better than the average apartment. It is perfect for a young couple or single professional. If you can afford it, you won't regret it. It is 3.5 miles from Brier creek, a quick 5 minute trip to the airport, and conveniently off of rt 70. You are close to everything but feel tucked away in a little oasis... plus there are super cool residents, like me! ha! It's awesome. check it out.
Moved here a year ago and renewed my lease for another. 1st time I have ever done that. Front office staff is super friendly but stretched thin on the rare occasion. Pet friendly and waste bags provided throughout complex. Ample parking. Beautiful pool area. Video library. Tanning booth. 24 hr gym. Complex is just over a year old and has solid construction. Wed nite: food truck for dinner if you choose. Be aware: Doors slam because of the tension hinges on the outer doors. Pool parties can run until past 11PM with the occasional drunk displaying their stupidity. Cops do drive through but it looks like they're taking pix of license plates / tags. Updated 8/8/14: From 7/1/14 to 8/1/14, this neighborhood has gotten hot. Break-ins (car and home) A year later and new management: The current manager is not someone I would hire and for the following reasons: I can’t attend a public event at the location without her complaining about the number of hours she works, the ungrateful people who work for her, the tribulations of being a single mother or the financial burden of supporting family displaced by the hurricane that hit New Jersey. Upon moving in, you have to sign a bedbug rider to the rental agreement. They strongly discourage using used furniture (i.e. Craigslist) and there is substantial financial liability for having bedbugs. However, there is a garage full of nice, albeit used, furniture that they keep for models and guest lodging. I loaned out my furniture dolly to neighbors moving in and cleared it with office personnel to have then returned it to the office. When I went to retrieve it from the office, it had been taken by office staff for their own personal move. I would have gladly loaned out if only I had been asked. For the past 60 days, the leasing agents have been a revolving door of new hires. In the year and a half that I have lived here, I have hosted several events in the game room. Although a deposit check of $200 was required, there was never a charge for using these rooms. However, after someone broke glass in the pool area, the pool was drained and refilled. Then, a fee to use the rooms was instituted and the explanation was there should have been a charge all along. Having spoken to a former office employee, we both know this is a lie. My tipping point came when I had a steady drip of water coming from one of my fire suppression sprinkler heads. Water damage has been present since I moved in. I informed the office and sent pictures. Nothing was done. The water damage to the ceiling became more extensive and I mentioned it to maintenance when they replaced the air filter. Nothing was done. When fire system engineers were out to check the heads for overspray, I mentioned it again. Nothing was done. When water was dripping into my kitchen from the sprinkler head, then, we had Cary Reconstruction Company come out. I was present for the moisture testing but the mold testing was done outside my apartment. When I asked for results from my mold testing, I was firstly ignored and secondly told there were no moisture issues. I’m being stonewalled on the mold issue and I have a history of respiratory failure. Not only are they compromising my health, they refuse to let me out of my SECOND lease when only 2.5 months remain. They even refuse to allow me to move to another Graystar property. Is their profit margin more important than my health? I have a feeling this will escalate to the point of legal action all because I want 3rd party proof that I live in a safe environment. Proceed at your own risk.
Lived here for a year and loved every minute of it. No apt complex is perfect when you have a diverse group of people living in close quarters, but it is definitely one of the best places I've lived in the past 10 years. Had we not bought our home, we would still be living there. The office staff really goes out of their way to help you, good events, close to Durham and Raleigh.
Place was a NIGHTMARE. Out neighbors though it was ok to bang and have loud fights all hours of the night. This included common areas, screaming in parking lots, punding on the door, screams for help, etc. The apartment complex Greystar managed was mad that I called the police due to CRIES FOR HELP. What else is a sane person to do? Multiple other neighbors complained about the noise and for that we recieved threats of eviction from Artisan at Brightleafs attorneys.