The office staff is rude. Multiple people including management just don't know how to talk to people ..... I was told I could move to a bigger apartment and was willing to pay the fees associated with a transfer. There refused when I was ready. The only plus to this place was the washer and dryer included. Parking sucks among things like a dish washer that still doesn't work.
This apartment complex sucks on so many levels. First the staff are as rude as can be. I've been in this apartment for a few months and have not had just a normal living condition with no issues. The dryer sucks, then there are closet issues, bathroom issues, heating issues and to top it all off they have squirrel problems. I hate hate hate this complex and if you plan on moving here I highly suggest you read the reviews. I did and ignored them. Shame on me...
Avoid this place like the plague! I had pretty low expectations moving into this place so I let a lot of things slide. My dishwasher never worked and they said they would replace it. That never happened but whatever. I had to have some maintenance done in my bathroom and the maintenance man ruined my white rug by walking all over it with his filthy shoes. Ok cool, once again I had very low expectations. My next door neighbors chain-smoked so my apartment constantly smelled terrible. Fine. Come June, I was so looking forward to moving out. I dropped off my keys and my last month's rent and was ready to never have to deal with that place ever again. By July, they still had not cashed my rent check. I received a bill from them for utilities that they didn't even both sending to my new address; it had to be re-routed via my USPS address change service. I wrote them a check and explained that if they had wanted timely payment they should have sent the bill to the correct address. Once again, they did not cash my check. Finally, I received a bill for my last month's rent and any "cleaning" they had to do on the apartment (I left that place spotless). Cool, I paid it right away and sent my check on July 27th which they promptly (ha!) cashed on August 19th. Whatever, I was finally done with the cursed Winridge. Fast forward to September 24th, I received several calls from a collection agency saying that I had not payed Winridge and they were attempting to collect payment. Winridge had also given out my Father's contact information to the collection agency so he was also repeatedly bothered. I kindly sent them a copy of my check with a massive "WINRIDGE LLC" stamp on it showing that I had in fact given those people their money over a month ago. So yes, rent here if you enjoy be heckled by collection agencies even when you attempt to pay Winridge on three separate occasions. They are the worst leasing agency I have ever encountered and they are completely incompetent.
I haven't lived here but was calling to see how much rent is and if any were available. I was in hold for 25 minutes and nobody ever picked back up. While waiting on hold for this ridiculous amount of time i stated reading the reviews. I think i read one that had anything nice to say about this place. Needless to say i hung up and won't be calling back at all. Muggings and people's places getting broken into uh no im going to have to pass on that thanks.
Have lived here for almost 4 months and the staff is great. Maintenance is sometimes slow depending on if it's super important or not. Everybody is friendly and outgoing.