Avoid this place like the plague! I had pretty low expectations moving into this place so I let a lot of things slide. My dishwasher never worked and they said they would replace it. That never happened but whatever. I had to have some maintenance done in my bathroom and the maintenance man ruined my white rug by walking all over it with his filthy shoes. Ok cool, once again I had very low expectations. My next door neighbors chain-smoked so my apartment constantly smelled terrible. Fine. Come June, I was so looking forward to moving out. I dropped off my keys and my last month's rent and was ready to never have to deal with that place ever again. By July, they still had not cashed my rent check. I received a bill from them for utilities that they didn't even both sending to my new address; it had to be re-routed via my USPS address change service. I wrote them a check and explained that if they had wanted timely payment they should have sent the bill to the correct address. Once again, they did not cash my check. Finally, I received a bill for my last month's rent and any "cleaning" they had to do on the apartment (I left that place spotless). Cool, I paid it right away and sent my check on July 27th which they promptly (ha!) cashed on August 19th. Whatever, I was finally done with the cursed Winridge. Fast forward to September 24th, I received several calls from a collection agency saying that I had not payed Winridge and they were attempting to collect payment. Winridge had also given out my Father's contact information to the collection agency so he was also repeatedly bothered. I kindly sent them a copy of my check with a massive "WINRIDGE LLC" stamp on it showing that I had in fact given those people their money over a month ago. So yes, rent here if you enjoy be heckled by collection agencies even when you attempt to pay Winridge on three separate occasions. They are the worst leasing agency I have ever encountered and they are completely incompetent.
DO NOT MOVE HERE. My boyfriend and I lived here for two and half years. In that time span there was a shooting not 50 feet from our door, the apartment 2 stories above us caught fire which damaged ours causing us to be evacuated for 11 days with no break in rent, while painting the apartment above ours during renovations from the fire the painters poured green paint down the sink which then overflowed our entire kitchen, and when I came home from work to our bathroom and guest room flooded due to pipes bursting I called to tell them and the office said "Oh, nobody called you yet? We should have called you earlier when we found out about it from the people above you." Maintenance enters your apartment all the time WITH NO WARNING OR PERMISSION. They painted our bathroom with no warning whatsoever when my pets were there and left a ton of pop corn ceiling mess everywhere, not to mention my pets were breathing in paint fumes all day long!! My car was hit twice in the parking lot with no note left or witnesses and once I came out to my car to find kids sitting on it just eating mc donalds and acting like it was ok. This place is absolutely horrible and not safe at all. We ended up breaking our lease and paying the 1,500 because we just couldn't take it anymore.
Have lived here for almost 4 months and the staff is great. Maintenance is sometimes slow depending on if it's super important or not. Everybody is friendly and outgoing.
Please let me save you money and time! That leasing office is a mess.And the maintenance ppl geez the lack of respects specially if you live by them they'll say anything to cos some type of problem awful!
When we moved into our beautiful and very spacious 2 bedroom, we noticed a few things that were wrong at move in. After work order, after work order, after work order they still have not fixed any of them. Also, when I noticed that our smoke detector was TWO YEARS EXPIRED and beeping a few times an hour I brought it in. When The guy came to replace it, he installed the SAME EXACT ONE and just said "It was beeping because the wires are loose... no biggie" Lastly, I have had issue after issue with the washer and dryer with no result. Every time the maintenance crew "Fixes" anything, nothing is done. Based on some, when I move out at the end of my lease, I hope they don't try and keep my deposit for the unsafe and un-worked on items that we have had to live with. ******Website to pay rent is broken, do not expect to pay rent with ease here at all ****** If they fired every person that "fixes" anything, this place would be decent. I should say that the staff is very urgent to place work orders, but then nothing comes from it. The front staff seems really friendly, so I have nothing wrong with them.