I have been a resident at 2101 Market St. since 2012 now. I love the location. I do not love the fact that the management changes once a year or so. I also do not love the fact that I live right next to a trash room and a trash chute. The building maintenance crew is very nice and responsive, but they are far from knowledgeable about how this building actually works. There really is not a building engineer who knows how to solve problems correctly. Most problem solving is done on a low budget and done incorrectly. I am sick of trying to explain the trash chute ventilation issue to each new manager that comes into the building. This building has the worst ventilation issues I've ever seen in a building. It's inefficient and unhealthy. Since no one at this building is taking me seriously, I'm going to post the problem here so I don't have to keep repeating myself; For some reason the trash chute blows trash air from the parking garage into the building. If you share a wall with a trash chute that means trash air, dust/carbon monoxide from the parking garage is forced into your apartment like mine. My apartment unit smells like I live in the trash room, and is constantly full of dust. I have been telling everyone at this building about it for 3 years now, and no one can seem to solve this issue. It's a mechanical balancing problem. I'm sure there's a ventilation fan at the top of the trash chute that is either not working or not turned on, but in no normal case should air from a parking garage be forced into an occupied space. There's not ventilation in the trash rooms, so the trash chute must have a vent fan on the roof. I have asked and asked and been patient and even offered many solutions to this problem, but the best they can do is put a horrible smelling air fresher in the trash room. Now my apartment smells like garbage and pine toothpaste. I sent an email to building management about this a week ago, and even included some info I found online on how to fix this and the response I received was as follows; "I have forwarded this on to the maintenance team and they will be reaching out to you to help find some resolve. Today is my last day with TwentyOne 01 so I will be relying on the maintenance team to discuss and escalate to the new manager." I wake up with headaches, congestion and sinus infections. As soon as I leave the building I almost immediately feel better. Unfortunately this will likely be my last year in these "premium" apartments. There are now far to many other premium options on the market, and for the prices they charge, and the kinds of problems these units have, it's simply not the "premium" environment that is projected by management. In fact, I can probably get a mortgage on a half million dollar home and pay less monthly that I currently am for this 750sf premium trash room. Me and most of my neighbors have constant roof leak issues, broken windows and poor construction in general.
The residents are all really respectful for the most part. There are NEVER any issues with noise. Packages are really easy to receive, which is an issue in a lot of apartment buildings. The office is open for good range of hours, making it easy to get assistance if you need it.
I have been at TwentyOne01 for over two years and have had an overall positive experience. The office and maintenance staff are extremely friendly and helpful, and I have had no issues while I've been here. I would absolutely recommend TwentyOne01 to anyone looking to move to the LoDo area - the building definitely has the best value in terms of square footage and amenities.
Paying for the "valet trash service" really irks me. Maybe if you're on the northeast side of the building this could be useful, but I have a monthly line item bill for something I never use. My trash can is further away from my door than my door is from the trash chute, but I have to pay monthly for this unusable service? I don't drive much.. because... well, it's downtown, but I still have remnants of a sticker I can't get off of my car's window from a year ago when they decided to label my car as "abandoned." A friend of mine in the building wasn't as lucky and had her car towed out of the garage. It cost her more than $1500 to get her car back last week. The neighborhood itself is nice, but depending on the location of your apartment, you can expect plenty of weekend late night noise from the local bars. The elevators do routinely have dog pee in them from pet owners that neglect their dogs and the dog can't wait to get outside. Outside of not allowing pets, I don't know what to expect from management to fix that problem. Other than parking, my complaints are minimal. The staff is friendly and helpful and maintenance is responsive. The 1st through 3rd floors on the south side don't let much noise through the upper apartments. On the north side, the concrete floors/ceilings don't allow much noise either. The apartment numbers for the south side (called the PW side) of the building cause a ton of confusion though. For example, I live on the 4th floor but you have to hit the 5th floor elevator button to get to my apartment. Someone should have engineered that piece better. I've lived here for a couple years now and I like the neighborhood and the apartment. All-in-all, given my varied "living in an apartment" experience, I would recommend it if you're not looking for something super fancy. They did start washing out the "dog piss thingie" on a regular basis now, which is definitely good. It smelled like 5 years of fermented urine during the hot summer months.
Overall, the apartment is great. It is spacious, tons of light, etc. There are a few recurring issues and concerns, which is why I only voted my overall impression of 2101 Market a 3 out of 5 starts. First, parking. The first spot for each apt is $35 and it is a first come, first served spot in the garage. The second spot is $150 and therefore a designated spot. I can understand the prices, but have no clue how they came up with the spots in the garage. It seems completely random, and is incredibly inconvenient to find the first come, first served spots interspersed between the reserved spots. I would understand if all of the assigned spots were in one section and the open spots were on the lower levels or some sort of method to the madness, but it is all such chaos down there that it becomes incredibly frustrating if you don't have an assigned spot. To boot, they just "cleaned" (I put it in quotes, because it actually seemed a lot dirtier in there after the cleaning than ever before) and repainted the spots in the garage and chose to keep the randomized spots the same. Second, the hidden utility costs. When we signed the lease, we were told that we would have to pay for utilities separately, which made sense but on the first month's bill we received a utilities bill for the entire building. That is, they charge the residents the cost of the utilities in the common areas and garage. It comes out to about $40 extra per month, which is not outrageous, but kind of is since we have to pay for our own utilities bill and rent on top of the building's utility bill. The same goes with trash pick up. There is only one option: trash vallet. We were told when we moved in that the $20/mo was covered in the rent, but again on the first month's bill there was that extra $20 charge for trash. So on top of pretty high base rent, we end up having to pay for many miscellaneous charges that are usually covered by the landlord, which is kind of bogus in my opinion. The amenities (I am mostly impressed with the gym) in the complex are great. But again, some of the management's choices are questionable. They recently took out the theatre room and put in a yoga studio. Seems great in theory, but now there isn't really anywhere to hang out with guests down in the lobby area, and most of the time I pass by the yoga studio, it is empty. The "cafe" area used to have a couch and comfy seating, but now it is all slightly uncomfortable chairs, no more couches. Everything looks nice and updated, but in actuality I am not sure how much benefit to the residents the upgrades actually made. The pool area is pretty small and enclosed by apartments which doesn't offer much sunlight or privacy. Unfortunately, there is no rooftop like some of the neighboring complexes have.