The best part is the location. With everything that is being built around the apartment, this place is really in the center of it all. It used to be the cheapest place around too but with rent now going up so much, it is not worth it. The garage door is always broken and was promised to be fixed multiple times. Staff has notified residents that cameras will be put in as soon as possible but we have never seen this happen and someone tried to steal my boyfriends motorcycle while it was in the garage. Walls are very thin, people are blaring their music and TV's at all hours of the day and management is by far the rudest we have ever dealt with. While they may respond quickly to maintenance requests, they do nothing else to truly help out their residents with anything. If you are looking for a place, you could pay the same amount and go somewhere else.
Apartments are not well built, not well maintained, and not well managed and not worth the price. Walls are too thin, appliances break, and staff will not care or help. The location is great but also very noisy at all times of the days -- from neighbors, outside traffic and construction, dogs, trains, etc. Hard to sleep. Sinks will back up, Disposals will break and the Washing Machine flooded the Apartment. Maintenance came and removed the water and confirmed the machine was broken, management refused to replace it or the carpet when it predictably molded and caused the place to reek and everyone to cough. Same experience with others on the Mail -- don't get anything shipped, it will be lost or taken. Safety is a concern, Garage door broke continually --- once for more than a week -- meaning anyone could walk into the garage and then into the building because the doors from the garage to the apartment don't lock or are also broken. While it may seem like a good deal at first the price and location alone won't make up for the noise, the safety, poor quality and poor upkeep and poor service from the staff. Strong recommend looking elsewhere.
So far the metro has been a great home - good location, responsive and friendly staff (both office and maintenance) honestly no problems. We haven't had big noise problems or any issues with appliances, and the few issues we had (light bulb out or our sink backed up once) were fixed that day or within 24 hours. Its secure and the parking has been good, we have a garage spot and haven't had any problems with it.
The only thing that is great about the Metro is the location. The Management and Staff or terrible and extremely rude! Half of the equipment in the gym is broken. I have put in several requests to have it fixed and replaced. They do a half a** fix job, the treadmills work for a bit then break again. The doors are always broken and most times you don't need a key to get in if you pull them. Maintenance takes a few calls to get anything fixed and the court yard in the third building is disgusting. There is no grass from the dogs, lights are broken, the fountain isn't on half the time. If you can afford to live at another location downtown, DO IT!!!!!
Before you read reviews of people who forgot to pay rent on time and they got screwed over or didn't clean their apartment before leaving let me give you a more helpful review. Personally I haven't found the staff to be that unhelpful and had all my maintanence issues resolved in a timely manner assuming I came into the office in person to handle things because the phone doesn't work. The garage doors are broken quite often, but that is usually due to drunken residents messing with them. I was originally told they were going to put cameras into the garages when I moved in but that has not happened and I have had my car with a soft top slashed and broken into. This could easily be prevented had all entrances been secure and a security staff for the building but regardless crime can happen anywhere. I would say the most frustrating part is trying to reach someone in the office on the phone. Their answering machine is full so you cannot leave a message and no one answers when you call. Neighbors and resident are quite loud and obnoxious I most often refer to the apartments as "the post college dorms" Kids with jobs downtown right out of college and trust fund children are mostly those that live here and while it is a great way to meet people your age 18-24 you won't find many young proffesionals living here. I would consider most weekends you will have a great place to party but not a place to relax. The pool and hot tub are the life of the summertime but it is best described as a Jersey Shore scene. Once again this appeals to some while others it's annoying to hear bass bumping at 8am on a sat. Not that I am a grouchy old man just tired of dealing with kids that don't have a lot of respect for their neighbors or the property itself with lots of glass, puke, and no one picks up after their dogs. I will give it thumbs up for a reasonable price if you can get into a low income apartment.