I have lived at the metro for about 2 years and have loved it. You can't beat the location for the price. My apartment faces coors field and I easily pay $1000 less per month than all the new complexes in the area. Work orders are handled in a timely fashion and the staff (especially Adyl) are very friendly. Also, the metro will host happy hours so you get to meet the other tenants in the building and sometimes win rent concessions. You really can't beat the price for how central the Metro is to the ballpark and all downtown has to offer.
Clearly The Metro Apartments paid Andrew H and Brendan Moran, or they work here to rate this place 5 stars. This place is a dump, it's nasty, everything about it is awful. The best way to describe this place is like living in a dorm, but worse since you're paying an arm and a leg considering how crappy it is. That Andrew H is a moron, he said you'll pay $1,000 per month less at the Metro than the newer complexes in the area, that's a lie. Here at the Metro, you're paying part of your neighbors, and the overall community's Utilities which adds up to at minimum $100-$120 a month, and approx. $60-$80 more a month than most of the newer places he talks about. When shopping around, the Metro was the 2nd cheapest to a newer/nicer building next door (waited too long to sign at the other place). If you compared the base rent plus Utilities (not including TV/internet) there's 4-5 other apartments that are newer/nicer and cheaper in the area than what the Metro would be. The only good thing about the Metro is the location, that's it, but absolutely not worth it unless you paid under a $1,000 for a 1 bedroom here. The gym is awful and nasty, the community isn't secured, you can get in at anytime without an access card, the garage isn't secured, and the apartment materials in the apartments are cheaper than a $25 night motel room.
The Metro Apartments is a lawsuit waiting to happen, it's awful and anyone looking to lease here should steer clear, it's not worth it. They have a lot of defective things that they are fully aware of that can lead to injury or damage. Things like the equipment in the gym should have been replaced ages ago, perfect example is 2 of 3 treadmills, the mat skips and can lead to injury. Another example of a defective thing they knowingly have, is the garage door. They bragged for a few months about replacing the garage door that never worked, they replaced it about 6 weeks ago and it's junk as well. Last Friday evening I had a dinner appointment and I couldn't get out of the F - ing garage. The garage door exit (when it works) is suppose to go up when a car pulls up to it. Last Friday no matter how close I got to the f ing thing, wouldn't go up. I couldn't manually do it, there was no button to push to have it go up, nothing. So get this - I literally had to position my car to go out the entrance door as quickly as I could. When I positioned my car right at the entrance door, I pushed the button, the entrance door went up, I quickly got in my car to go out, and bam, right as I was putting my car into drive, the f -ing entrance garage door came down, and I KNOW if I was under the door, it would have came crashing down on my car. The only way I was able to get out was someone put the key fob up to the damn thing while I exited through the entrance. Later that night when I came back, I had to do the same thing for someone else that couldn't get out. If you're still considering leasing, read this and do a little math. Yes, the Metro MIGHT be one of the cheaper places in downtown.. However you have to factor in the hidden costs A) If working out is important to you, forget the "gym", you'll need to spend at minimum $30+ a month for a gym, also the time etc it takes to get there. B) This place is NOT secured at all. Count on someone breaking into your car, or your apartment. Let's say your deductible or the cost to replace the missing item or damage is a minimum of $300, that comes out to $25/month.. very minimum C) They have this very wacked way of doing the utilities. They take EVERYONE's utilities (minus excel, and tv/internet), AND they add the community parking garage/outdoor lights, inside lights (which should be a cost of doing business) and then they divide it out evenly based on how many square footage/people you have in your apartment. So essentially, if you don't use a ton of electricity, you'll be paying for everyone else's usage, I'm not joking. Between excel and other utility bills (not including cable/internet) in the past it's come to between $40-$50 at other places. Here, it's about $110 a month, $60/month MORE than a normal place. D) Your fridge WILL go out at lease once, twice, or hey, maybe three times during your lease and you'll have to replace your groceries. Each time it went out, I lost about $100 in groceries, so let's go on the small end and say it breaks down to $15/month So on the very low end of things, you'll probably be paying an additional $120-$150 a month for BS. The only good thing is the location, and whenever the leasing office tells maintenance about issues, they're fairly quick to respond. However you usually have to tell the leasing office a few times before they do anything. Ohhh and no matter how much you try to avoid stepping in shit and/or dog piss, you will step in it at least a few times, and i'm not talking about outside, i'm talking outside of your apartment door, or hall way. Do yourself a favor and don't lease at the metro
This place was a mess overall. Pros: -Like most said the location is great. Skatepark and bike trail are really close. -Close to I25 -I have honestly had no bad experience with management. Ashley always responded quickly and was really helpful. -Getting packages is easy. -Lots of cabinet space depending on your apartment. Cons: Where to start. -The gym is an absolute joke. It's almost insulting how bad it is. Most machines are broken and not big enough for a 3 building complex. -There is no freight elevator for moving in (building 2 at least) just an oversized regular elevator. It did not make for a good experience. -Garage is not secure. Doors are cheap vinyl and always broke. People are always getting in. I think the garage was open 80% of the 1 year I lived there. No cameras. The garage is filthy. There is a thick layer of dust/dirt covering the whole inside. I doubt it's been cleaned since it was built. -The pool is a Vegas pool party on the weekends. (con for me at least) -Residents let their dogs poo and pee wherever. If there is grass somewhere it's been killed by the massive amounts of urine. The dog area nasty dirt patch so I can't blame people for not wanting to have their dogs there. -It is loud. Residents are loud and there is no sound deadening between apartments. -There was a bomb threat on top of building 2 and they did not notify anyone of what happened. The only way you knew was if you were home during the day it happened and had to evacuate. When I told other residents what happened days later they couldn't believe it. -Build quality of most appliances and the cabinets is bad. Ikea type stuff. Laminate was pealing off. Not "downtown Denver's premier luxury apartment community" as stated on their website. The floors are not level and our stove was at an angle. -Our fan ticked and we put in a work order to fix it. They said they could not touch the fans unless they were broken. We couldn't believe it. Luckily it cooled down and we didn't need it. Was my other alternative to break it completely so it could be fixed? Not a con but when moving out be sure to clean the place thoroughly and clean the carpet. Supply them with the receipt showing you did so to get your full deposit back. I hate leaving long winded negative reviews like this but I felt like I had to for this place. It was the cheapest in the area at the time and I was willing to overlook some things but they were raising my rent by $400 which I think is crazy for here! I feel at this price point now there has to be a better alternative elsewhere. Keep looking.
I have lived in the metro for the past 2 years and have really enjoyed it. The location is great and will be even better once the King Sooper opens up. In my experience, the staff has been very helpful and responsive to my needs.