I lived here for a year in 2012-2013 and the people in the office are fine until you have a disagreement, then they become the worst. They do not negotiate, they do not do favors, and they do not budge (whether or not what they're doing is legal). Prepare to feel screwed when you move out. Their *only* motivating factor is money and they could care less about tenant relations. As far as the apartment itself, it was fine. Lower quality and higher price than other apartments I've lived in, but it had a modern, clean appearance. I don't recall any maintenance issues (I think a kitchen cabinet door broke), although my roommate was the main lessee and dealt with those things.
The management company and maintenance crew are just fine. Very nice people and have been helpful. The actual apartment was not so good. An older building with horrible insulation...meant extra high heat bills this winter. Thin walls meant I got to listen to every step my upstairs neighbors took (and their dog). There was not much quiet time in my own home. I was borderline miserable at times.
Crooked landlords. They issue leases that are bad for tenants and take advantage of the unknowing public. They also issue the most extensive move out document I have ever seen to nickel and dime your security deposit away. e.g. If the soap dish in the shower is not clean then there will be a $20 fee.
I have lived in one of the many amazing Quality Hill apartment buildings for a year now and do not have ONE bad thing to say about it! Every time I have needed maintenance or have a concern they handle it within a day. The staff is extremely friendly and are always around to help. The buildings and surrounding areas are kept so clean and parking lots are well lit and monitored, which I love! I recommend Quality Hill Apartments to anyone who is looking for a fun, safe, and affordable place to live.
Management is careless and very unprofessional. You are treated as a dollar sign and not a person. If that is what you are looking for, then you will be happy here. If you are looking for a positive renting experience, Quality Hill is not for you.