Everything I've read about this place in the bad reviews is true. It would take me days to write up every bad experience I had at this place. Parking is awful, staff is rude and incompetent, they don't keep maintenance up on the pools, they will NOT give you a referral bonus if you refer someone and then they'll send you to collections even after you've done the walk-though with them and they say you don't owe anything. GET EVERYTHING DOCUMENTED! If they send you collections send the collection agency this in response (it worked for me): DATE Name and address of Debt collector Account of NAME Account # Dear Collector, I am writing in response to your letter dated _____. I do not believe that I owe this debt or what you say I owe. I respectfully request that you provide me with the following: 1. the amount of the debt; 2. the name of the creditor to whom the debt is owed; 3. verification or copy of any judgment; 4. proof that you are licensed to collect debts in Tennessee; 5. proof of the last payment made on the account. I am asserting my rights under the federal and state Fair Debt Collection Practices Acts and the Fair Credit Reporting Act, including these rights: • Because I have disputed this debt in writing within 30 days of receipt of your initial notice, you must obtain verification of the debt or a copy of the judgment against me and mail these items to me at your expense. • You cannot add interest or fees except those allowed by the original contract or state law. • Any attempt to collect this debt without validating it violates the FDCPA. Also be advised that I am keeping accurate records of all correspondence from you and your company, including recording all phone calls, and I will not hesitate to report violations of the law to my State Attorney General, the Federal Trade Commission and the Better Business Bureau. I have disputed this debt. Therefore, until it is validated, your information concerning this debt is assumed to be inaccurate. Accordingly, if you have already reported this debt to any credit-reporting agency (CRA) or Credit Bureau (CB), then you must immediately inform them of my dispute with this debt. Reporting information that you know to be inaccurate or failing to report information correctly violates the Fair Credit Reporting Act § 1681s-2. Should you pursue a judgment without validating this debt, I will inform the judge and request that the case be dismissed based on your failure to comply with the FDCPA. Finally, if you do not own this debt, I demand that you immediately send a copy of this dispute letter to the original creditor so they are also aware that I dispute the debt. Sincerely,
Don't move here, just don't. It's that simple.. Want to know why this place sucks? Here it is, #1. No parking spaces, just none. Nada, ninguno, never. #2. Staff isn't brilliant. #3. They always have the pools close, or green... #4. Put in a work order, yeah they'll come 3-4 months later.. after several complains. #5. The gate, it's a complete joke. #6. I've been living here 9 months, and ever since my dining room wall hasn't been painted. #7. Complained about the bathroom door getting stuck 9 months ago, it's still the same. #8. IF you're lucky enough to find a parking spot, you're gonna walk a great distance to get to your apartment. This is a complete hassle when you go grocery shopping PLUS you have a baby and have to carry a car seat. #9. If you want a "reserved parking" you have to pay $15 extra monthly, plus sometimes even that reserved parking spot is still far from your apartment. #10. Our prices were changed to much after we signed a contract. We basically paid $1,500 extra (not rent) for the first month. #11. We moved here from Arizona, so for 2 weeks after we made the contract we didn't have anywhere to live because the office told us they didn't have anything available. When we finally move into our apartment our neighbors told us that our current apartment had been empty for almost a month... THIS PLACE IS A JOKE, the only nice thing is the inside of the apartment. Except for my bathroom door..
I enjoy my apartment when I am inside. It is nice, cozy, and quiet. However, THE GATE SUCKS!!! THE DIAL PAD DOES NOT WORK SO IF YOY HAVE A BADGE BUT THERE A LINE OF CARS OUTSIDE THE GATE TRYING TO GET YOU HAVE TO SIT THERE AS WELL. I HAVE LEFT MY CAR IN THE TURNING LANE JUST TO BADGE PPL IN SO I CAN GO HOME. NOT ONLY THAT PARKING IS HELL!! I PAY TOO MUCH TO HAVE TO PARK BUILDINGSSS AWAY AND THEN WALK BACK TO MY PLACE. AS A SINGLE YOUNG WOMAN THAT IS NOT SAFE. NOT TO MENTION I PARKED IN FRONT OF SOMEONE ELSES BUILDING AND THE NEXT MORNING I HAD DENTS IN MY CAR. THENNNN I WAS GIVEN THE WRONG MAILBLX KEY NOV '15, IT IS NOW MARCH '16 AND I'M HAVING TO SHOW MY ID TO THE MAIL CARRIER SO THAT I CAN GET INTO MY BOX. STAFF IS HORRIBLE. IF BRITTNEY C. IS NOT IN, I CAN JUST GIVE UP ALL HOPE.
Look elsewhere!! This is horrible, horrible, horrible!!!Office staff is RUDE and the office manager has no time for "the little people". The potential of this place is astounding but not with him/her at the realm. I have never had the pleasure or disdain to meet this person because my request for a phone call from the manager either never reaches him/her or he/she throws them away. I have made numerous request for minor repairs but I haven't seen anyone yet. I have been here 6 months. The parking is ridiculous!!! If you work night shift then this would not be a good place to live. Some apartments use 4 or 5 parking spaces. (I've seen it!!) I only need one but most of the time I have to keep trolling the parking lot to find one. There is one tenet that has a work trailer parked in a space. Really? How is that fair? I have actually had to stay in a hotel twice because I didn't want my car towed. That is ridiculous!! I pay to live in one of the apartments but because I can't park anywhere on the property I have to find somewhere else for the night. Recently, I had to work a double shift but when I got "home" there were absolutely NO parking spaces anywhere in the complex. I was too exhausted to try to find a hotel room so I parked in an out-of-the-way area. Even though it was technically "No Parking" it was not even close to being in anyone's way. It just needed to be there for 4 hours until a space became available. I got there at 2:30am...when I went out at 6:30 am to move it, it had already been towed. Seriously???!!! I can't afford to live her with all the extra parking cost!! ($300 for the 2 nights I had to stay in a hotel and $157 to get my car back from the towing company. But thank God we got a new Jungle Gym built into an area that could have been used for parking...parking spaces are greatly over-rated!! Packing my bags now!
Absolutely terrible. Best way to desribe living here. Good luck ever finding a parking spot. Had to park in a fire lane one night due to there not being a Parking spot in the entire aprtment complex. Of course I was towed by the time I woke up for work at 6 in the morning. However now there is a giant dumpster taking up the entire exact fire lane I was parked in. So it's not ok for me to park there for a few hours since I had no where else to park, but it's ok for them to put a huge dumpster and cover the entire fire lane in front of apartments for months! Also when we first moved in it was an average of 90 degrees outside and our A/C didn't work. We called the office multiple times to be greeted by rude employees. After a month of calling and emailing the office and mangers about our A/C getting fixed I finally had to call my lawyer and threaten to sue them for the months rent. At that point they finally came and fixed it literally 36 days after the first complaint. Needless to say it is now broken again and I'm going threw the same problem. DO NOT EVER MOVE HERE. Promise you will regret it.