DO NOT LIVE HERE!!!!!!!!!! I lived here for 3 years and it was truly the worst place I could have lived. I agree with all the other reviews. The maintenance department is awful. Nothing gets fixed. NOTHING! The leasing office is outrageous as well. I've dealt with cockroaches (due to the person underneath me being a hoarder), my carpet smelling like 50 animals went to the bathroom on it, no heat when it was -10 for 9 days, then, heat all the time when I never turn my heat on (yet my apartment is 80-90 degrees every day), and after 3 years of living there, they are taking my $300 security deposit, AND charging me an additional $400 for the carpet and cleaning!!! RIDICULOUS!!! DO NOT LIVE HERE!!! I will be fighting the additional charges tooth and nail.
If I could give this place 0 stars I would. We moved in April of 2013 and moved out by August 2013. First off, when we went to move in the apt we moved into was NOTHING like the one we were shown when we put in our apps and deposit. It was FILTHY. The whole apartment was NASTY. Called the leasing office and they sent out a cleaning crew. We HAD to be out of our current place that day and had no where else to go while they cleaned. We couldn't even start moving our boxes in because it needed to be cleaned. Had to move our whole house to a friends drive way since we were told it would be a couple hours until the cleaning crew got there and then another hour or two for them to clean it. When we got the OK to start moving our stuff in, IT WAS STILL DIIIIRRRTTYYY! Yes, the cleaning crew had come but they did a LAZY job. They had to come BACK out! FINALLY got our stuff moved in and got a real look around the apt. The lock on our sliding door was broke, the wood paneling around the glass on the smaller balcony door was broken off, no plug for the bath tub, air conditioner didn't work AT ALL. Would run but not work. Our apt was constantly in the 90's (I have pics of the therm.) and our daughter would wake up from naps soaked in sweat. Called for them to come do a walk through (WHICH THEY SHOULD'VE DONE AT LEASE SIGNING SO WE COULD NOTE WHAT NEEDED TO BE FIXED AND WHAT WAS BROKE BEFORE WE MOVED IN SO WE WOULDN'T GET BLAMED) They got NOTHING fixed the entire time we were living there even though I called on a weekly basis to find out what was going on. In July we were BROKEN INTO while my wife was home with our 1 year old daughter. She was physically attacked. Police were called and an investigation was done. No one was arrested unfortunately. Was working with the Victims Advocate to get us out of the complex since my I work nights and she no longer felt safe. The apartments REFUSED to work with us, or even move us to a new apartment within the complex. They pretty much told us to suck it up. We ended up breaking our lease and moving. BEST DECISION EVER. I have a friend who just moved in there and she is going through a lot of the same stuff with things not being fixed. Oh, and the parks.... GHETTO. The slides are tagged, and you can constantly hear teens yelling and being loud at night at them. Cars with loud bass are a constant. AND TO TOP EVERYTHING OFF, WE ARE STILL FIGHTING THEM FOR 5K. THAT'S HOW MUCH THEY ARE SAYING WE OWE THEM!! 2k of that is "damages" they say they had to replace when we left.... EVERYTHING LISTED IS WHAT WAS DAMAGED OR BROKE WHEN WE MOVED IN!!! IF you decide to move here take PICTURES with TIME STAMPS the DAY you move in of everything!!! Save your time and sanity and don't move here.
I hate that I signed my lease here. I was originally supposed to get a different floor plan since they sold me the wrong one. They basically refused to do anything about it their excuse was it was a "misprint" on my original document! Which is complete BS! I should've known not to rent from here when I asked to see a model and the girl handed me the keys and a map. Clearly they don't care about professionalism because NONE of those women have it. They have no class and act like hood rats.
Worst place ever!! Seriously not worth it. Nothing works and nothing gets fixed. And in winter theres ice EVERYWHERE and i do mean EVERYWHERE and it doesnt matter how many times you call and complain to the office they dont care what do ever. I regret moving here sense day 1.
AWFUL; AWFUL; AWFUL. Do not rent here! The staff is stupid and so very rude. Every single one of my work order requests was ignored until I got an attorney involved. I went without heat for 2 months last winter because their maintenance staff is clueless. They don't care at all about tenants safety. There is trash all over the gounds, it was like living in a garbage dump. I am so very glad my lease is up and moved out. They tried to get me to pay an additional $160 because of an error their leasing agent made. I don't think so. Run away from this place, run far and run fast.