I am a former resident of Vista Del Lago. It was my FIRST apartment ever, and I had the best experience! I always felt bad for not leaving a positive review, so here I am! I loved my apartment. I lived on the backside of the building in a 2 bedroom, and had the most awesome view of the hillside towards the lake. I also could see the 4th of July fireworks from my balcony, which was so cool. Many of my neighbors would come out with their lawn chairs and we would watch them together, and it was such a fun time! My apartment was also walking distance to the Lake Mission Viejo...and the thing I miss most about my apt is the lake access! My now husband-then boyfriend and I made many memories for his birthday, renting a pontoon boat on the lake. Our friends and family loved cruising around the lake with us, and enjoying the beautiful houses and weather. Inside my apartment was also beautiful. They had just redone my floors, kitchen, and bathrooms, and I painted an accent wall in the dining room. I also adored the alcoves above the kitchen in my apartment because I was able to decorate with all kinds of knick knacks and it just really felt so home-y! The staff was always on top of my maintenance orders, although they were seldom put in. I enjoyed having multiple jacuzzi areas because there weren't tons of people in one in particular, which was nice to relax after working a long day! I would highly recommend Vista Del Lago after my experience there!
Towed my car for no valid reason. cost me $300. Very strict policies for such a dirty community
Please take a look at the photos loaded on Yelp. I will let them speak for me. In the photos you will see; MANY BROKEN THINGS. LOTS OF RUSTING THINGS, BROKEN CONCRETE, OPEN (UNSAFE) ELECTRIC ROOMS, BAD PATIOS, TRASH, BIKES and STROLLERS LEFT OUT, EXPOSED WIRING, BROKEN / MISSING ROOF TILES, DIRT INSTEAD OF GRASS, BROKEN DRAIN COVERS, BROKEN UTILITY COVERS, etc. FYI: One of the people that responds to reviews on Yelp and Google Maps does not work at this property. FYI: Manager spends most of his time OFF site at other property / properties. Not only have I spoken with the Maintenance Manager several times in person and on the phone. I have spoken with and met in person with Steven Pletl the manager of the property. I detailed for the property manager over 90 days ago about the problems, with little to NO results. I was very clear about the RUSTING items (one rusted item by my unit was replaced), broken / missing roof tiles (I had two of my tiles replaced), broken covers on the grounds, etc.
I haven't been at Vista Del Lago very long,, but its been a pretty good experience. had a few problems when i moved in. someone cut the cable line in the apartment so when my cable company came to install we had to get the maintenance guy over to cut open the wall, which they did right away. also had someone parking in my carport. so left them a message that night and they responded the next morning giving me the tow company info in case it happens again . and a few other minor things but they get on it right away.!! parking is tough after a certain time but that's going to be the case at any apartments. The apartments are clean and cute and the cathedral ceilings give it a roomy feeling . its pretty quiet for the most part. Heather one of the leasing agents was really helpful and took care of everything i asked. its apartment living . But i think its a nice place to live . I like it !!
I live at Vista Del Lago Apartments for over 4 years; after my lease was up the first year, I was able to move within the community into another floor plan with ease. The staff exceeds a high quality of customer service and Steve the Manager is fantastic! If you need an internet or external repair you simply put in a maintenance request and the friendly Maintenance Staff fixes right away, I love those guys! Vista Del Lago has so much to offer, Lake Membership; I enjoy walking my dog down and around the Lake. It’s an awesome community to live in. I normally do not write reviews but I love this community and my neighbors and staff! If you go and rent tell them Linda Lindgren referred you! Enjoy!