I paid my deposit and went to move in and my unit was not available. They said there were some problems with it and moved me to another unit which ended up working out. Community is decent, there was one staff member, Amanda, who was really friendly. The others in the office were not helpful and somewhat rude. I have never seen so much turnover in one place. Everyone was gone after a few weeks and it was a bit frustrating. Very impersonal staff. My biggest issue with Deercrest is when I moved out I left a forwarding address and never received anything. Then 6 months later out of the blue I got something from collections for an outdated balance. I called Deercrest and they said the manager who sent out the letter no longer works there. They were unfriendly, and confirmed they never sent me an email or called about any outstanding balance, just supposedly this one letter which I never received. Very frustrating and I do not recommend this community.
Renting here will be the worst mistake of your time in Colorado. The office staff are consistently rude, arrogant, refuse to address issues, turn making payments into a hassle, and definitely ride the line with legalities. As a landlord myself, I've had my own attorney examine the lease they have you sign, and there's a lot of sketchy wording. They will always try to get as much possible money out of you as possible. If you're late the day of, they'll try to take a late fee. IF there's an issue with their website, they'll try to take a late fee. If you try to pay by money check, they'll try to say they never received it, so get a receipt. They refuse to take any kind of check. Maintenance will be your worst nightmare, including 48 hours before they address your lack of hot water or no heat call. I'm a veteran with PTSD. Having maintenance with unauthorized access while I'm sleeping is a bad idea. As standard, maintenance wanted to do their annual furnance check up, but we noted on the door that access was unauthorized without prior consent, so instead of trying to call us (The number was on the door) they just left the filter outside. Seriously? What kind of jackass move is that? You want us to replace the filter? Wtf. Extremely unprofessional. Let alone the fact that there was zero attempt at contacting us. They refuse to fix things such as bubbling counter tops, mirrors that are falling off the walls, shower drainage issues, electrical outlets not working, the door not closing properly etc. When they do 'get around' to it, it's not completely properly or at all. They have had two water mains burst within 100 meters of the complex, poor as hell snow removal, lack of any of kind of compassion or understanding. Please, please do yourself a favor, and avoid this place. I do not want you to have had to deal with the trouble, headache and extreme frustration this complex has caused.
This is a horrible apartment complex! When I first moved in I did not have hot water for 2 days.. In the winter time my heat went out when it was below zero and I had to convince them to come over and fix it at 2 am. I have a 4 year old daughter. In the summer my AC went out and it took them 3 days to fix. The guy who was suppose to fix it lied to me and left my door open. Thankfully nothing was stolen. The pool is always cold and you pretty much have to clean it yourself. Last thing since I didn't leave a forwarding address just a phone number to contact me, I didn't know I had a balance and they sent me to collections. DO NOT RENT HERE!!!
Great views, great location. I had a top floor apartment and felt like I got a lot of bang for my buck - vaulted ceilings, fireplace, in-unit washer and dryer, garbage disposal, access to community pool, hot tub, and dog park. Staff was always friendly, helpful, and responsive. The apartment was spotless when we moved in and we love being so close to major highways, grocery store, coffee shops, parks, and walking trails.
Was on my way to work early this morning. While leaving the apartment complex these two beautiful ladies handed me a breakfast burrito! I like to think they were there just for me; but it looks like they were handing them out for everyone. Can't beat free breakfast and pretty faces!