Don't let the negative-nancy reviewers on here fool you...no apartment complex is perfect and yes EVERY complex in NOVA has fees...welcome to living in NOVA. Be realistic about it! That being said... I have lived at Carlyle for 3 years...the first 2 years in a one bedroom and the past year with a roommate in a 2 bedroom. I just signed a lease to go back to a one bedroom. I chose to stay at Carlyle because it's like you get to live in a luxurious complex but at an affordable rate. A 2-level pool, pub, movie theater room, and 2 level gym are just some of the features. Personally I love the courtyard and the little hidden places with benches and beautiful trees/flowers. They make great places to sit and read or just relax and enjoy the fresh air. It's super convenient and located right next to the interstate and a metro station. Everything you could ever need is within 5 miles of the complex as well! Highly recommend this apartment complex.
My wife and I lived at the Mill for 2 years while working nearby. My wife worked from the apartment and I walked to work. There is nothing to complain about with this place. The office staff was always friendly and willing to help in any way they could. The maintenance guys were always super friendly and seemed like they legitimately cared about doing good work. Our A/C unit went out and they had it replaced fairly quickly. I never felt unsafe at any time while living here. I would recommend this apartment to any young professional, they are a little expensive, but you are paying for a great location with easy access to the metro and old town. Things they couldn't control: People drive like lunatics in the parking garage. Highway noise was annoying at times.
My apartment flooded because one of the main water lines to the complex burst in my wall. It took their emergency management team 2 hours to arrive at my apartment, at which point they began harassing me for calling the fire department to try to stop the water. There was about 4 inches of water throughout the entire apartment by the time the fire department shut the water down. Once the water was done, the property manager hired a team to rip the carpet out and assured us that they would take care of our stuff. Taking care of our stuff meant throwing it where they wanted and generally not attempting to treat our items with any ounce of respect. When called out on this, the property manager informed us that "this is the only way to do this" and "they are doing the best they can" Throughout the whole process they were incredibly inhospitable, condescending, and generally did not care about the well being of their tenants/clients.
Nice apartments. 5 minutes from Eisenhower Metro stop. Across the street from AMC, and a dry cleaner. 5 minute drive to Whole Foods. NICE!!
First the good: The apartments are really nice, large floor plans, quiet, and near the Metro as well as shopping and dining. The pool and workout room are nice too. But the bad: It's very, very expensive. Not only the rent, but the "move in fees", application fees, pet fees, parking fees, amenity fees. Fees, fees, fees! The office is staffed with only one person at any given time, so have fun waiting 30-60 minutes while the office worker is out giving a tour, when you go there for a problem or need to pick up a package. Did I mention all the fees? You pay a security deposit, but you still have to play $200 when you move out to have the place professionally cleaned. I would have thought the $750+ in application and move in fees paid for the post move out cleaning, especially since that what I told when we moved in. This place nickel and dimes you for everything. Don't be fooled by the rent they quote you; there will be at least another $100+ in additional fees for things like pets and a parking permit, $200 if you have more than one of those things. My advice: keep looking around. There are cheaper places in Alexandria or the surrounding cities, including ones that are as nice, or a little older. Carlyle Mill is NOT worth the money.