I might get evicted for this post, but I think it is important to speak honestly. When I moved here almost two years ago it was a pretty decent place to live. Maintenance requests were completed in a timely fashion, the leasing office was accessible, and the quality of residents was wonderful. Lately, that is not the case. I have been waiting a month for a new garbage disposal that was supposed to be installed two weeks ago. I can't load my laundry card because they've done away with their weekend leasing office hours, and you have to be able to access the office in order to load the card. Emergency maintenance never answers their phone. The new residents are snide, and completely unfriendly. God forbid you live in an apartment near the courtyard. You'll routinely have people doing drugs, partying, and looking in your windows all night. Don't bother going to the leasing office about it. They won't do anything. Instead, your view is of trash (literal garbage) and you're forced to put up with the lack of privacy. Parking is a nightmare. Rent is entirely too high for this garbage neighborhood. Yes, the apartments are spacious and beautiful, but it really isn't worth everything else you have to put up with. I used to happily recommend this place to friends... Now, not so much.
i have lived here since 2010 and at first i was not sure i wanted to stay. the previous management was horrible. there were major issues to say the least. i am glad i stayed because 2 years later monarch took over and thing started to change. the office staff is amazing they are the most caring and sincere group of ladies. they always work with me. the neighborhood is not the best but i pay for garage parking. My apartment is only 1 of 4 layouts and no you can not have it! the only negative i have to say is in regards to the trash chute. they get clogged but i have to blame the residents in the building because they put boxes and large pieces of furniture in the chute. i love my home and i am never moving!
BEWARE! and here's why... I'm fairly new to Cleveland and found this property online prior to my move up here. I called and spoke with a young lady named Laretha Reynolds (who is no longer with the company). I scheduled a viewing for a 1 bedroom apt and when i came to view it I realized that it wasn't what i was looking for. With very little time to find another place before i had to move Laretha mentioned a two bedroom available that i eventually fell in love with at a pretty reasonable price. Here's what i like about the property: - The space is large (i'm currently still here) - Very large ceilings. - Location. This place isn't far from my job, so my commute wasnt bad. - Fitness Facility. Its not the best but it can help you get a decent workout in. Here's what i don't like about the property: - Very Large ceilings, which caused your electricity bill to skyrocket during the winter. - Old windows. Makes your electric bill even worse. - Thin walls. I can hear my neighbors, ALL THE TIME. - Inconvenient office hours. - You have to plan laundry, or at least putting money on your laundry card, around their office hours. - And finally, the way they treat you towards the end of your lease. Now dont get me wrong, some of the staff has always remained friendly but they've totally gotten over on me towards the end of my lease. Here's how... My initial lease agreement was from 11/1/2014 to 11/15/2015. If you havent had to move during the fall and winter months then believe me, spaces are limited. My initial plan was to go month to month until the spring when more housing options opened up. However, i've since been hit with fees on top of fees. - They say my rental rate goes up to Market value ($866 + $50 = $916). - Month to month charge ($916 + $100 = $1,016) - 1-3 "short term lease premium" ($1,016 + $100 = $1,116) now here's where things get really funny. I get a letter informing me of what i owe on Dec 1 through the rest of my lease term, which is Dec 15th. The number should read $558, correct? Nope, not here at the wonderful Brick Lofts. My rent for 15 days is $783. So, not only did they manage to raise my rent $250, up from $866 to $1166, they also feel they're obligated to collect and additional $230 of unspecified charges. Welcome to Cleveland, right?
The lofts are beautiful but they come with high electric bills. Also, work orders may not be taken seriously or addressed properly.
Living at the Brick Lofts at West Tech was really great experience from day one! Manager Jordan, and her staff were incredible and worked hard to get me moved in quickly and made sure it was a smooth, easy process, with an exceptionally clean and tidy rental. The Brick Lofts offer great amenities for the residents, and they work hard to be sure the residents are taken care of and safe. I love that they have security on-site to keep an eye on the safety of residents, and the parking lots. The maintenance staff is always on top of maintaining a clean facility, and requests are handled quickly. I highly recommend living at the Brick Lofts at West Tech, because of the unique and modern style of the units, the well trained and attentive staff, and the location is wonderful and close to everything! You will love it!