The manager was very helpful. I had a issue getting the correct documents since this was my first apartment as she went above and beyond to help me. Also thanks to Blerina for finding me the right apartment!! Love it here. Looking forward to the new business center
7/15/2015 Today I leave my apartment at 8am, to find a notice (posted that morning 7/14, however it was dated 7/13) 'informing' residents that they would have to move their cars from the minimal spots available, or the cars would be towed. Residents cars were towed and moved to random locations, no info where to find them. Office was closed, to avoid the mess they created. I ran into 7 people running around looking for their cars, a few yelling about being late to work... This management is the worst I have ever seen, I have rented properties for over 15 years. Management has no consideration for the residents, operates in a manipulative, passive aggressive manner, more akin to slumlord behavior than that of a professional management team. I am moving, this place is a complete ripoff, equipped with unethical management and it is truly an all around horrible place to live. 7/1/2015 Come to find out that this is simply a management problem, whoever is in charge of the office is not communicating with the rest of the staff. Today a member of the staff entered my apartment without consent or prior notice. This is the kind of thing no renter ever wants to experience. We like to think of our apartments as home, who wants people randomly walking into their apartment when you are getting out of the shower? The girl I spoke to immediately after this happened(after I told the person entering my apartment to get the hell out) was nice, however, that doesn't take away from the list of transgressions that have occurred while I have lived here. If you don't like constant headaches & interruptions while you're at 'home', seek other places to live. An employee named Jerrie is responsible for not filing the paperwork she was supposed to, leading to todays incident. 1/2015Come for the combative, condescending, rude, classless members of the office staff, stay for the 1970s quality apartments. I can't say enough bad things to do this place justice. No parking, constantly under construction (which they give little to no notice prior, completely careless if inconveniencing a resident), overpriced for the quality, maintenance damages residents personal property & intrusive in every aspect. If you are looking for a quiet, comfortable, easy going place to live, keep looking. This place is garbage.
THEY TOWED MY CAR. TWICE. The first time it was about 8PM, and I parked it at 6PM. I noticed it was gone and had to call the apartment complex maintenance emergency to get the name of the towing company. Dear Future Residents: It is ILLEGAL for this apartment complex to not have signs up listing the towing company information. Think about that. If an apartment complex is too cheap to put up a LEGALLY mandated sign, will they care about you? No. The answer is no. The towing company lied, and said my car was double parked. I demanded to see pictures and shockingly, pictures were not available. My car was parked for 2 hours, in the same spot I get every night (about a mile from my apartment). I informed the apartment complex they had broken my lease. In the lease it says they are required to put a sign on the car and give you 24 hour notice to move it. But instead of following the lease agreement I signed, they hired the towing company...THAT STOLE MY CAR. I was devastated. $300 is a lot of money to pay a tow company, for no reason. Today I came home and guess what? They towed my car, again! I was supposed to get some notice on my door yesterday that they needed all the cars moved from the parking lots so they could pave. I didn't get a notice. I'm terrified of my car being towed again. I genuinely do not have $300, if I received that notice I would have moved my car right away. I asked all my neighbors. No one got a notice. So we all get to pay to have our cars back. I wonder if the apartment complex gets a kickback for that? What did I do to deserve this terrible apartment complex?! I went to the office and asked to talk to the apartment manager. The leasing agent told me the office manager was too busy, and didn't really talk to residents. Keep this in mind future residents - the office manager is really busy and doesn't really talk to residents. Just say that out loud a few times. Do not move here! Oh and just another thing that shows how shady this complex is, I looked up and down my lease and nowhere does it say I have to pay for 'community water and sewage' and 'pest control fees' but every month, I get billed. Those bills just showed up randomly one month. I bet they were hoping no one would notice. It's disgusting how dishonest this company is.
Well to begin with the apartment is O.K. good location If you want a parking spot every night you better go ahead and get a garage for a Franklin more but if you want something repaired you best do it yourself and take it off the rent, and don't expect any kind of quick responses with the office staff, We had our washer out for over a month and they said they would reimburse us for the time but never did, drug deals happening everyday all day, rent shot up like no other, nope we are out of here, maybe someday they will get it straight and make it right with the residence because there is much better out there.
i have lived here 3 years. non stop headache mistakes by management made regularly at renters expense. Today i woke up to go to work & a notice was posted today at 8 am on my door dated yesterday ...telling me i had to move my car before 7 am TODAY. my car towed...had to go search for it. Told we were charged $35.00. constantly violating renters personal space & property. No one in office to assist with problem they created today.