7/15/2015 Today I leave my apartment at 8am, to find a notice (posted that morning 7/14, however it was dated 7/13) 'informing' residents that they would have to move their cars from the minimal spots available, or the cars would be towed. Residents cars were towed and moved to random locations, no info where to find them. Office was closed, to avoid the mess they created. I ran into 7 people running around looking for their cars, a few yelling about being late to work... This management is the worst I have ever seen, I have rented properties for over 15 years. Management has no consideration for the residents, operates in a manipulative, passive aggressive manner, more akin to slumlord behavior than that of a professional management team. I am moving, this place is a complete ripoff, equipped with unethical management and it is truly an all around horrible place to live. 7/1/2015 Come to find out that this is simply a management problem, whoever is in charge of the office is not communicating with the rest of the staff. Today a member of the staff entered my apartment without consent or prior notice. This is the kind of thing no renter ever wants to experience. We like to think of our apartments as home, who wants people randomly walking into their apartment when you are getting out of the shower? The girl I spoke to immediately after this happened(after I told the person entering my apartment to get the hell out) was nice, however, that doesn't take away from the list of transgressions that have occurred while I have lived here. If you don't like constant headaches & interruptions while you're at 'home', seek other places to live. An employee named Jerrie is responsible for not filing the paperwork she was supposed to, leading to todays incident. 1/2015Come for the combative, condescending, rude, classless members of the office staff, stay for the 1970s quality apartments. I can't say enough bad things to do this place justice. No parking, constantly under construction (which they give little to no notice prior, completely careless if inconveniencing a resident), overpriced for the quality, maintenance damages residents personal property & intrusive in every aspect. If you are looking for a quiet, comfortable, easy going place to live, keep looking. This place is garbage.
THEY TOWED MY CAR. TWICE. The first time it was about 8PM, and I parked it at 6PM. I noticed it was gone and had to call the apartment complex maintenance emergency to get the name of the towing company. Dear Future Residents: It is ILLEGAL for this apartment complex to not have signs up listing the towing company information. Think about that. If an apartment complex is too cheap to put up a LEGALLY mandated sign, will they care about you? No. The answer is no. The towing company lied, and said my car was double parked. I demanded to see pictures and shockingly, pictures were not available. My car was parked for 2 hours, in the same spot I get every night (about a mile from my apartment). I informed the apartment complex they had broken my lease. In the lease it says they are required to put a sign on the car and give you 24 hour notice to move it. But instead of following the lease agreement I signed, they hired the towing company...THAT STOLE MY CAR. I was devastated. $300 is a lot of money to pay a tow company, for no reason. Today I came home and guess what? They towed my car, again! I was supposed to get some notice on my door yesterday that they needed all the cars moved from the parking lots so they could pave. I didn't get a notice. I'm terrified of my car being towed again. I genuinely do not have $300, if I received that notice I would have moved my car right away. I asked all my neighbors. No one got a notice. So we all get to pay to have our cars back. I wonder if the apartment complex gets a kickback for that? What did I do to deserve this terrible apartment complex?! I went to the office and asked to talk to the apartment manager. The leasing agent told me the office manager was too busy, and didn't really talk to residents. Keep this in mind future residents - the office manager is really busy and doesn't really talk to residents. Just say that out loud a few times. Do not move here! Oh and just another thing that shows how shady this complex is, I looked up and down my lease and nowhere does it say I have to pay for 'community water and sewage' and 'pest control fees' but every month, I get billed. Those bills just showed up randomly one month. I bet they were hoping no one would notice. It's disgusting how dishonest this company is.
DO NOT OVERPAY FOR THIS PLACE! I moved here a year ago and was paying $910 for a one bedroom apartment which included a washer dryer and then add on the complex utility fee. That was very fair and reasonable. The staff was always helpful as well. I went online to see what my old one bedroom was now renting for and it is going for $1100!! This place is NOT worth that price per month. I guess they feel they can jack up rent like the rest of Denver when the property is not worth it. We had no pool the entire summer either. Walls are paper thin and it was very cramped but it works if you are single and living alone Do not pay much over $900.
I've lived here for three years. I have no complaints about the office staff. I like that they're open late. I also have no complaints about the maintenance men. I've had a fridge replaced in 12 hours, a water heater replaced in 4 hours, my outside steps were completely redone a week after I called about a funny noise. And the maintenance men are friendly and know what they're doing. However... The day I was supposed to move in, I showed up and the leasing agent I was dealing with was fired the day before. They had no idea who I was, even though I had already signed a lease. It took an extra week to get access to the garage. When I got to the apartment, one of the front windows was completely busted open, letting in air and bugs. Thank goodness it was the dry season or the carpet would have been destroyed and we would have been charged. The speed bumps are RIDICULOUS. I drive a Jeep and sometimes it takes three times to get over them. My husband drives a normal sedan and he's completely scraped up the bottom of his car. Parking is non-existent and for those that drive Smart Cars, or better yet motorcycles. But just rent the garage, that's why 90% of the people rent here. Apartments with garages are rare. Over the last two years they've added additional fees to the water bill. Not sure how this is okay because I don't remember approving that in my lease, but there it is, every month I now get to pay for 'community water and sewage'. Except of course the 'community' offices have been under construction for months. Do I get a refund if there is no community facility, but I still have to pay for it? of course not. They decreased the trash costs every month, which is nice but they replaced the standard size dumpsters with half sized dumpsters. A day after they're emptied, the new dumpsters are spilling trash onto the roads and parking lots. The wind picks it up and blows it everywhere. It makes our apartments look like literal trash. Our neighbors are nice, but I think we lost the lottery when a month ago they rented an apartment to our right with a bunch of young, 20 something party-goers. I was ignoring it because hey, young loud kids have to live somewhere. It's not like the complex can tell people no because they're young. But then...two weeks ago they rented the apartment to our left to friends of the party-goers to our right. We now have streams of young men walking by, playing music, standing around, smoking, drinking (thanks for the beer cans on our stairs...) in front of our apartment pretty much all the time. They aren't hostile or anything, but it's alarming when there are always people around. The neighbor behind me did come out once and tell one of the young men "Son, you turn that music down right now, there is no reason to have our car radio up that loud in a community like this" I applaud that guy, I was so appreciative when the loud base and rap music stopped. There are a lot of young kids in this complex. I love it, the sounds of kids playing makes it feel like home. But if you aren't a young kid person beware. The heater/AC vent placement in the townhouses is a joke. It's always 90 in the upstairs bedroom and 60 in the main floor rooms. Their 'gym' is always closed, don't be fooled. Even if you could get in, it's a room the size of a closet with windows nailed closed, no air conditioning or heat. For all these complaints I do actually like these apartments. townhouses + garage is great for my mechanic husband, who has more tools than he knows what to do with. But we will probably be moving to a small one bedroom apartment this upcoming lease. Our rent is $1375 right now after the garage and water are added on. My guess is they'll raise our rent to at least $1600. It seems to be the Denver trend to raise the rent and add no additional amenities, or give any explanation why they deserve more money.
There is nothing to like about this place the management sucks. Office never answers the phone, you can leave a voice mail which they won't return a call back. Put in a few work orders for stuff to be fix which still hasn't been fixed a month later. Avoid this place and find a better apartment else where