If I could give negative stars...I would! It has been a nightmare since the day we moved in. The apartment was not cleaned or ready to go. They had charged the last tenants a cleaning fee and the cleaning had not been done. Dryer vents were not connected, the rail on the deck was rotted and hanging by a thread. Nothing had been cleaned and the sinks were slow to drain! Fast fwd they did fix some of the issues. I was also told by maintenance that condensation on the windows causing what I think is black mold was because of the way certain kind of people keep their home. He said "It's usually the blacks and the asians that keep their heater on that causes this." WTF... no one else uses heat? I've come to the conclusion that all the exhaust systems in our apt does not ventilate properly...that might be the cause! I can go on and on! Do yourself a favor...don't move here! Oh and the worst thing I saw was the treatment of handicap resident. They completely treated her like crap when she came for help in the lobby! It was disgusting!
Kitchen floor has cuts in vinyl. Stove only has two working burners, ruined two large skillets. Washing machine has no 6 minute wash on the delicate cycle, dryer has no low temperature at all. Haven't sealed wall from slugs and spiders, we've been here for two yrs and have been having the slug issue for about a year. It took 3 months to get a replacement for our heat lamp in the bathroom. Fan motor not cleaned before we moved in here. The first year we were here the backyard flooded and came into our living room and bedroom. We were never compensated for any of the damage that occurred. Carpet entrance to kitchen losing tufts. Bathroom vanity moves when you lean on it. Towel rack keeps falling down. Gap in the bath surround under faucet in shower. Appliances, stove and dishwasher 26 yrs old, water heater 28 yrs old, washer/dryer 20yrs old, fridge 13 yrs old. Security gates always broken, security gates chained shut, because residents keep braking them. Work orders not done in a timely manner as stated in lease, 24-48 hours. This is the worst place we've ever lived. Think twice about renting here. Only got 129.00 back from a 299.00 deposit, they charged me for cleaning carpet 75.00, I'm sure they replaced it, and cleaning apt. 95.00 why did I even try to do anything?
The price they provide is not reasonable. The people who work in the leasing office didn't give me any good impression. The paying of rent is complicated (I have paid the rent before it was due, and after that I received another notification said that I had to pay another amount of rent or vacate.)
I lived in this apartment complex for two years. it's not because I like the place but the real reason is that they don't let you go. A lot of requirements before you leave discouraged me. The management is the worst I ever encounter in my life...THEY DON'T CARE ABOUT PEOPLE BUT ABOUT MONEY. Everything I asked them to fix in my house never been correctly fixed. Some of their technicians ( speaking Spanish) are not respectful. THERE IS NOTHING GOOD ABOUT THESE APARTMENTS PLEASE STAY AWAY.
I have nothing but good things to say about Club Palisades. We have been here for 3 years now. We have made it through at least one management change. All the bad that everyone is talking about happens at every apartment complex every where. This apartment complex is very large. There is only a certain number of staff and maintenance to help every one. The garbage piling up is because of the residence not properly putting garbage and recycling in the proper places. The amenities are great they only get bad when nonresidents continually come in. Security is always around. I have seen one fight in the parking lot but security got to it fast. I have heard an occasional gun shot but can't tell if they are from here or the other apartments near us. I live here with my fiance and 3 children. We are on the ground floor and never hear our neighbors upstairs, or on either side of us. I would highly recommend Club Palisades to anyone.