Started out great..... maintenance was prompt, but left a mess when they left. They park their little golf carts in the only open spots, so no one else could park there, when there are so few spots to begin with! Saw one maintenance guy riding his little cart to McDonalds for lunch... really?? Lazy! Cynthia, office staff was fabulous when we moved in, Jason is very unfriendly. Unfortunately, Cynthia is gone now. Julie at the front desk is worthless..... Rent prices are not really what they advertise and change every month, depending on how much your neighbors use water, etc. Never have I heard of anything like this before!! The mold in the bathroom, that was painted over, is now showing through..... Half-Ass is the only way to describe this complex. Secured gates - not in the least. The gate is open all day. They have security cameras, that don't even work! And the 'heated pool' what a joke! Run as fast as you can, don't get sucked in like the rest of us.
When i first looked at a studio apt here for $690 i applied back in august of 2015 because thats what the studios here are worth. They said it was than not available but they do have another studio with a balcony for $760. The balcony isn't a balcony. You can't even sit out there. Theres not even room for a chair. Not kidding. Its more of a ledge to lean on. Carpet was a few years old when I moved in. My parking spot is on the opposite side of the apt so i have to walk a long distance to get to my apartment. 550 sq ft studio, with a very old carpet, parking spot on the opposite side of the building, a ledge not a balcony for $760 plus tax so thats 776 plus the water sewer and trash. I'm paying almost $820/mo for a studio apt thats not even worth the price of the other one. You guys are out of your right mind if you expect anyone to pay almost $820/mo for this place! I would pay a max of 700 includint everything and that itself is pushing it. I will not be renewing the lease. Ive never missed a payment. Instead of charging someone a reasonable price and keeping your tenants here, you will constantly have people leaving and signing, leaving and signing. Business practice doesnt make sense. do you know what kind of apt you can get for $820/mo? Lol this is ridiculous!
I won't say that this place is terrible but it definitely is not worth the costs! We lived here for 3 years and didn't have any problems until it came time to move out. On the positive side their maintenance staff is efficient and make an effort to acknowledge the tenants. The apartments themselves are not too bad; however, they are not worth over a $1,000 in rent for a 2 bd/2 bath. I would like new tenants to be aware that parking is horrible!!! The level of customer service is not too great. The front office girl has never been pleasant. I get having bad days but this poor girl's days never seem to get any better. There are 2 friendly faces in the office one of which is a gentleman who I think is new. I do not know his name but he was great. I have picked up packages in the office numerous times and they have never once confirmed the names on the package except the very last time. They need to communicate the move out protocol better. I notified them 60 days as per my lease because I DID NOT want any excess charges. However, I still got charged $180 for insufficient vacate notice. They stated because I did not put my exact move out date which was clearly the end of my lease date. I kindly called back and expressed my concern and the need to speak with the manger. I ended up speaking with Julie who was rude, hung up on me and told me she would have Sondra call me back. It's been over a week and I still have not received a phone call from Sondra. Also, be careful about having stuff on your patio as I had 2 bikes stolen off my patio. Be prepared for the smell of weed to be strong in some areas and not being able to have your window open because of all the cigarette smoke. When it comes time for move out I suggest doing the walk through with maintenance! Maintenance argued with me about the condition of my linoleum floor and stated "they would have never let someone move in with the floor in that condition." Luckily I had it written on my move in inspection. Be very thorough with your move in inspection!
I've lived here for more than a year with no problems. Maintenance is really friendly and prompt. Staff and management isn't outstanding, but they aren't unethical or mean either. Most people are inclined to write a review because they are upset, but if their experience is mediocre or just below excellent, they won't say anything. I'm just here to say, no matter where you live, you are going to experience some sort of problems, and of course some may be worse than others. This place really isn't that bad. People are surprised with how nice it is considering the rental prices.
We really used to love these apartments, they were affordable and the staff was friendly. However, after living here for a couple of years the rent has gone up tremendously after they put in new rocks and painted the complex (by over $100). The staff no longer knows who we are and doesn't seem to really care. The apartments themselves desperately lack storage, appliances aren't always working properly; and the walls are so thin you hear traffic, neighbors yelling, people running up the stairs, and vacuuming all hours of the day. Also parking is absolutely terrible, guests can never find parking nearby, (all open spots are at the end of the complex) the spots are so small you run the chance of hitting people (my side mirrors have been hit so many times one is now broken), and people don't stop to let you pull out as they speed through the complex. We also get the occasional roach from our neighbor's apartment (we've seen it, it's disgusting). Can't wait to leave these apartments, biggest mistake we've ever made!