Having lived there three years, my experience has been very positive. Whenever we have had a repair request in has been taken care of the same day or the next day without fail. Betty and Liz are very personable and provide excellent customer service. We recently had a concern late at night, with the most logical recourse to get Betty. She came immediately, was very proactive in resolving the situation, dealt with the situation in a professional and sensitive manner. My conclusion regarding this apartment complex and noticing our neighbors is, that people have no criticisms who take care of their own obligations of rent, curfew quiet times, appropriate social behavior and considerations for neighbors and the complex itself.
I wish I could put 0 stars. I saw a post from 6 years ago saying how horrible Betty is, she is still there and still just as bad. I haven't had doors for almost a year now because they were supposed to repair them and bring them back. Missing a closet door, bathroom door, and a bed room door still, one year later. I'm going to do some research on how to report her and his entire complex. They don't do anything they are supposed to do and they don't work you at all even if you stay in contact and it is just a horrible and degrading place to live. I think the only people who live there now are ones that needed somewhere fast, and they're also the quickest to not re-up. Not to mention the increase in price every 6 months or so.
the apartment is just thrown together our carpet and the alleged tile in the bathroom isn't properly laid there isn't even primer on the walls but there's primer on the door and our door is not properly put on to place there's a 1/8 inch gap between the door and the door frame not to mention that the walls are paper thin and the garbage disposal didn't work they fixed it and then a week later it didn't work again!! and for the people with a down stairs apartment the windows rattle whenever someone upstairs takes a step!!! this is ridiculous I wouldn't wish this apartment on my worst enemy this place is so sloppily thrown together and the management is incompetent and I went to pay the rent an hour before they close and the second in command I guess told me to come back in an hour so I come back and there closed!! and had the nerve to expect me to pay $50 more because the rent was a day late. WHAT!!!! I was told to come back in an hour I returned and she'd closed for the day they should let you live here for free as terrible as this place is.
It is the worst place ever! Management sucks and they never take care of stuff as fast as they should.. Very disappointed
It works for some people but not for me