Wish someone had warned me before moving in.. the apartments are cute but walls paper thin. Maintenance is a joke. Staff was nice when I was looking to rent but soon after signing the new lease I was harassed out then charged extra months of rent and they did not apply my deposits to my exit charges.. If you are looking for a safe place to live... this is not the place.. people jump the walls.. my car was broken into, peeping toms, drug activity, and they just dont care about the safety of the renters.
Nice place until u need a little help from the office staff. Example (when someone steels your vehicle your phone was in it and u need to call the police) well im sure that eill never happen again but still sucked to have to walk a block to make that call to the police......
THIS PLACE IS NOT WHAT IT SEEMS!! LOOK ELSEWHERE! I have lived here for 10 months now and I cannot wait to leave! I thought it was such a nice place, pretty expensive-but worth it,right?? NOT! The walls are paper thin, you can hear everything and I'm on neighbor #2 upstairs and it sounds like a basketball game going on constantly. There have been cops here at least 2 different times- once for someone shooting their gun in the apartment! Now we have new neighbors move in and there's people engaging in illegal activity, 'salespeople' if you catch my drift. All the nice residents I have met are moving out because they don't want to be around this anymore. And don't get me started on the maintenance issues I've had. I've had to call them 3 times for the same problem they keep telling me it's fixed, so I had a friend look at it and they haven't properly fixed it, just rigged it so it's temporarily fixed. Then they talk to me like I'm overreacting because they think I don't know any better. Trust me, for these prices you can do much better.
Just moved in & love it! Not sure why all the bad comments about the staff it they were very nice and helpful! Gorgeous interior, and located in piccole ranch it's a prime location!
The staff is not only unfriendly, but they will not work with you or respond to your calls in a timely manner. I put in my 60 days notice to vacate at the end of my lease and they still tried to charge me for another month on top of the term that I signed up for. They only allow you to pay rent through their website which obvioulsly has it flaws. In my case since they were trying to charge me additional rent that I did not need to pay, I did not pay the rent because their webpage does not give the option to pay partial rent. Thus, they charged me an additional $75 and $10/day until they figured out the problem. In the end this apartment complex only wants your money and does not want to provide the "services" they promise when signing the lease agreement. They ended up requiring me to pay nearly an additional $3,000 dollars due to their lack of organization. I recommend that if you want to live in an apartment, DO NOT LIVE AT BROADSTONE TALAVERA. They literally take your money and will not work with you because they do not have the ability to put information together in a timely manner and they expect you to do their job for them.