I will agree with the previous person that the new management is trying to aesthetically make the apartment complex better, as well as, making background checks more strict to keep some undesirable tenants out. However, the community is not much to be desired and some of the staff members act as if they are doing you a favor when you need something fixed in your apartment. My husband and I moved in at the end of May 2015 and we recently moved out. We were suppose to stay until May of 2016 but we worked very hard to break our contract and get out faster because we did not feel safe in the community, and we were dealing with issues in our apartment that went unresolved. We were dealing with a roach infestation that when I would email to get the issue resolved most of the time, my emails went unanswered. When they were answered, the "solution" was to have our apartment sprayed which did nothing to solve the infestation. I would urge you to look somewhere else when it comes to choosing your apartment, unless you are willing to stick it out a few years in the hopes they will improve not only the aesthetics but the overall safety of the complex, and productivity of the staff.
This is a horrible community and not worth the money. They put up a horrible paint job but yet try to make it look nice with the new pool side furniture and a playground set. They need pet waste dispenses. There seems to be this continuous water leakage where they have to cut the water off in the buildings. One night my water did not get cut back on until after 9pm, very inconvenient for those who have children. The gate is always open which makes the point of advertising as a gated community pointless. The maintenance only does patch jobs. I have been staying there since 2014 and my A/C unit continues to freeze and they only add more freon and says that is the problem. Obviously there is a bigger problem if the freon keeps leaking out!!!!!!! I have emailed and contacted the managment company (pegasus residential) a few times, and since then maintenance has been better with answering to my maintenance request. My lease is up really soon and I can't wait to get out, if I could get out earlier without any repercussions I would. I hope the company see the reviews and take note to make changes in the community because it really is a bad look.
I lived here from September 2014-July 2015. The gate only worked for about 3 months of me being there. They charge for a gate key which is irrelevant. I moved a month prior to lease being up and it's now on my credit as an eviction which I did not get evicted. The staff is ok depending on who you're speaking with. They never took complaints serious. My roommates car got broken into. There are HUGE water bugs that basically live with you. I wouldn't recommend it.
Lol....let me start by saying this the "WORST OR ALL TIME" I'm better off in west blovard...Car got broke into my other car was stolen...And don't call the front desk and complain about the gate cause they'll say it be close every night😂 When you 3days late on a payment they'll send Inspector gadget looking ..MF with papers but when you call about something broke they take 7mths to fix it..still haven't paint my apartment since I been here... only thing I see them doing is riding golf carts looking lost..people at the front desk dont know what they be doing had to work for a fast food place before here😂😂...people say they making so many renovations but the only renovations i can see is the trees, grass and put a grill by the pool....goose droppings every were trash every...and the crazy thing is sombody said they feel safe cause a cop in the neighborhood REALLY...people don't care cause if they did my car wouldn't got stolen and broke into NEW TENANTS BEWEAR may start off good but let your sink stop up or toilet messed up you'll see
The apartments are under new management and they are trying to get everything together which is obvious (making necessary aesthetic changes and more). I've had some issues(with my actual apartment) when I first moved in but they have all been address. I do dislike that the front of the gate is always open which is a welcome sign for those who do not live in the neighborhood to walk about and do as they please. I fortunately have not had an issues with any personal property. Honestly, be wary of the things you do, lock your car and take out valuable items, be cautious of your surroundings.. common sense (same thought process should cross your mind even if this was in Ballantyne). I also think they should put up pet waste dispensers around the complex since the Pegasus property management claim to be pet friendly. Other than that I hope that the renovations/upgrade weeds out the tenants that aren't that great in the first place out (like the assholes who like to throw their corona cans in the bushes making the place look ghetto). Also there are a couple residents that are in law enforcement so you can see their patrol cars parked in the parking lots, so it makes me feel a little safer. Over all, I like the changes being made here and Diana has met all of my expectations since moving in early November 2015.