My Overall Impressions: On 1/6/2016 I was just about to leave for a business trip when I noticed that a large portion of my apartment's (#257) ceiling plaster had begun to fall (the drywall was soaked and very flimsy). I contacted the office, let them know of the issue and also let them know that I would be gone for approximately 1 week - giving them ample time to fix the issue. 1 week later upon my return, no one had even had been up to the apartment to look at the issue. After a couple of days of literally having to yell at management in the office to get someone up stars to fix the issue they got a contractor to come in and fix the area. During this time we also had the microwave short and the outlet in the bedroom spark. The issue with the water intrusion was finally fixed almost a month later on 1/25/2016. We continued to fight with power fluctuations. Trash: Neighbors will leave trash in / around the trash chutes, not even attempting to put trash in the chutes. There will trash (couches, desks, etc) on the curb for days on end from moving neighbors leaving their items. Smoking: The apartments are supposed to be non-smoking; but if you go onto the balcony you can clearly see where other residents smoke outside i.e. they have containers for cigarette butts or they smoke out in the open. Parking: Parking is another issue: During our stay we had people on both sides of us that were unable to park within their spot. This left us squeezing into our spots. My wife had to reverse into the spot since the people next to us had an oversized SUV that stuck out passed the parking space. Parking on the street is next to impossible - when moving in/out - you will more than likely have to park your moving truck in the at least part of the red. Guest parking is a bit of a mad house as its fairly small. Security: Not really an issue but more of an annoyance, to get into the building, say from the garage, you'll need to use your key or your key FOB to get direct access to the lobby however you can gain entry into the apartment area and the lobby by using the stair access which doesn't require any extra unlocking to use - this doesn't really make any sense. Management / Staff: There are a couple people on the staff still that were there during our 2 year stay, but found that 90% of the people we interacted with were switched out. I bring this up since I had read reviews about management's poor performance and noted that it (management's performance) did have a definitely decline but also a noticeable upswing. (it seems to go from good to bad every couple of years - based upon my observation and old reviews). Packages / Mail: Every so often but always in December, we would have an increase in "lost" mail - we assumed due to the uptick in mail traffic the Post Offices systems would incorrectly flag our address as invalid. Packages delivered to the office are supposed to be logged in and a message sent to you (in our case we had requested to be notified via texts). I was listed as the primary on the account but if we did receive any notifications they would go to my wives phone. The website to check if you have any packages they have is useless (currently our system shows we have 5 packages to pickup, yet don't have anything to actually pickup). We also had a couple of occasions where packages were delivered (confirmed via the UPS/USPS website) and when we went to go pick them up were told we didn't have anything only to have the office "find" them several days later - they also lost 1 of our packages - luckily the shipping company gave no hassle in replacement. Cost: During our first year our cost for our 2 bedroom was $1,845 a month, when we renewed for another year it jumped up to $2002 - an 8.5% increase - when we looked at our next renewal the price remained the same - more than likely due to the amount of people vacating the apartments at the time.
I am very pleased with the process of qualifying for the rental. Janice was very pleasant and knowledge of the property was impeccable. The Versailles leasing team were wonderful. Regina
The apartments here are so small, I'm not sure what made them think it'd be okay to build something so tiny. The place itself is pretty, but it's so overly packed, you can blatantly see they're trying to squeeze every penny they can. And because it's so big, maintenance service can be slow, and leasing agents can sometimes be non responsive. Oh, and parking is very, very bad. You get one spot per bedroom and that's it. Guests will have to find street parking, which is literally impossible.
Location is awesome. Neighborhood is awesome. Dog friendly. Not giving giving five stars because I've had service tickets for leaky faucets and broken AC since I moved in. Its been 10 months and nothing has been fixed. If you're thinking of moving here make sure to see your actual apartment before you sign the lease and double check that everything works.
I love my apartment. I'm paying a very reasonable price for the location I'm in. The shopping center is walking distance. I don't have to drive anywhere. They have a Hagens grocery store, CVS, my bank, restaurants, and so much more. Less than a mile down is "The Commons". They have a farmers market every Saturday. It couldn't be more convenient. I really like that we have so many amenities. Its nice because I tend to have my 16 and 17 year old nephews over. We always spend time by the pool and they go over to the indoor basketball to shoot some hoops or to the fitness center that is right across the way. I'm the cool aunt because of it. I couldn't thank the staff enough. They maintain the apartment and always keep us updated. They even schedule food trucks once a week. Awesome!