After three happy years living in the building I still LOVE everything about The Lex at Lowry. The staff is very professional, helpful and awesome! As with any company the faces in the back office may change, however the high level of quality remains constant. They always are available to talk, listen, and adjust to make things right. The maintenance and housekeepers help to make the day to day interactions welcomed and valued. I also like that they keep a close eye on the coming and going of people and that they actually USE the entry systems. All deliveries are buzzed in after they find the person in the call box. The resident events are terrific and a terrific way to meet and befriend neighbors, making it a much more friendly community. The facility is always very clean and well cared for, I love to show off our amenities and host parties in the shared spaces. I recommend The Lex to all my friends and to anyone reading this as well!
Property itself is nice and that's about where it ends, management/office staff clearly do not like their jobs nor could they organize a thing to save their life. Maintenance staff is grumpy to plain rude, and never believes anything is wrong till you point it out, and you'll have to contact the office an average of 3 times to get anything done, and this was not a 1 time behavior from them nor multiple contacts in 1 or 2 days, but over a week or two. They shut off the water once every 2 months~, and did it once the day before Christmas eve(till 10:30 pm). It is also not uncommon to have it shutoff till 10, when this event happens, now I understand "upkeep", but every time they state it's to improve the same thing, and we won't have to do this again(running total is 4 shut offs to date). Someone really likes pulling the fire alarm too, which has happened countless times(all sorts of comforting when the water is turned off). The laundry machines are from the 80's, maybe early 90's and the ones on my floor are broken once a month. Oh and don't forget, 2 people were murdered, shot dead in the parking lot.
Most horrible place I have ever been to. Stay away from this complex. The office doesn't give two shits, the building itself is falling to pieces, can you say mold? My entire ceiling is a sponge and leaks when it rains. The other day someone's apartment was completely Blocked off, wrapped in plastic and had a huge sign saying 'caution asbestos' ... Horrible horrible horrible
Good Luck getting your deposit back. I am now in my 70th day and still no money. I have made two phone calls to talk to the buiness manager Boba, good luck getting though, once I did, the first time was told the check was returned because of poor address, funny CO states, if no or bad address the refund is to sent to the previous address for USPS to foward, meaning them, did not happen. Had to call back a week later still no check, when I asked for Boba or the manager, Rachelle (not a very nice person) said yes and asked my name, once I gave it funny Boba was not in and the manager was on the phone, I told her I would hold, again funny after 10 mins Boba answered the phone and told me had to call corporate office and would call me back... still waiting. The other CO law state they now owe me 3 times my deposit returned amount, which is full because the apt was left as clean as when we moved in. Wonder if I will get that? This property has been one headache after another, there is so much better out there, please think twice.
RENT HERE AT YOUR OWN RISK. We have been here for one month and so far, there has been a double homicide, water turned off for 2 days. No outside lighting in the back so you better bring your mace. THE management here is TERRIBLE and is very patronizing. You will be hit with so many fees that you lose track. There is even one for the maintenance of "their" building (legal, but I consider it to be WRONG). 11 months to go and I am out of here!!