To whom it may concern, I moved into the Lex at Lowry in January and I could not have made a better choice. Not only do I love my apartment, I love the complex and mostly the professional and courteous demeanor of the staff. I have not had one bad experience, in fact, every experience that I have had with the team has been above and beyond average. Everyone is always very attentive to my needs, questions or concerns. I have moved a lot in my past and the Lex is definitely on the top of my list. Bethany, the manager, ALWAYS is available to answer questions, guide me in the right direction and/or is aware of any problem/resolution. I have never experienced a resident manager that is so on top of things. Again, I am glad that I chose the Lex as my home and I look forward to my future happiness there. Sincerely, Nicole
I am in the process of relocating to Denver and will be renting an apartment for a few years. I had narrowed my choice down to two apartment complexes, one of which was the Lex at the Lowry. I looked on the Lex webiste and found 5 different units that I was interested in viewing. I know that seems like a lot but the Lex has many different layouts and prices. Last Sunday, April 17th, I called the Lex to ask if I could come and view the apartments. Mariah answered the phone and told me that I could go ahead and go there but she would not be able to show me the 5 units I was interested in. She said their policy is to only show each party 2 units. WHY would you have a policy like that???? The Lex probably has 20 different layouts and prices. Why would you have a policy to only let each person view 2 of those? That doesn't make any sense at all. You should really review your policy. I don't think that is good customer service at all. Needless to say, I did not go back to the Lex. I chose to rent an apartment at Andante - Nine Mile Station because their leasing agents were willing to show me multiple units until I found the one I wanted.
Just an update to my review below. We are in the process of resigning our lease at The Lex at Lowry and I have to commend the new leasing staff especially Anita, Cynthia and Bethany, they have been absolutely professional and easy to work with. They have done everything they said they would do. It just keeps getting better and better to live at the Lex. If you are looking for a quiet complex full of amenities that are being added and updated all the time this is a great place to live! We have lived in a townhome at The Lex at Lowry since April of 2014 and while we have had 3 different management companies during our time here, we have never had an issue that they did not immediately correct. We moved here after downsizing from a home because the townhomes are large in comparison to others we looked at. The newest Management Company is the best so far and have worked to complete renovations that are ongoing timely. They have always been responsive when we have had any kind of request maintenance or otherwise. We live in a very quiet area of the complex and have never had any noise problems. The folks at the leasing office have always been helpful and easy to get a long with. I intend to renew my lease in April and would recommend The Lex at Lowry to anyone looking for a large apartment in a great area of town with nice amenities that are getting updated all the time.
This place is good, its well located, safe & the views from the top floors are fantastic.The patios in these apartments are huge! The front staff is professional, sometimes I had issues but I had a good experience when interacting with William.The property manager, Adrianne, is awesome. We had some issues & she went out of her way to help us, I have never experienced this with an apartment manager before this. I think she's a good leader & steering this place in the right direction. I would recommend the Lex
I am going to give the Staff William, Brandon Steve, Boba and Bethany a 5 star rating but the owners of the Lex a 0 star. How could the owners put their poor employees through this mess of having to deal with all the complaints from the tenants regarding no parking, and still being charged for parking spaces we can't use. The Lex at Lowry is a beautiful place to live but seriously OWNERS need to reevaluate their budget and work on making their tenants happy. Again it's a lovely community that I love raising my daughters here and I feel safe here but the owners( not Greystar) need to listen to us tenants and not put Greystar through having to deal with this big MESS. GREYSTAR YOU'VE EARNED 5 STARS IN MY EYES!!!