Apr 29, 2016
Oh where to begin... 1) The "Security" there is NONEXISTENT! My family has been personally robbed from our cars, tires slashed, and towed COUNTLESS times! ITS RIDICULOUS! 2) The people in the front office are LIARS! We got towed the day we were moving out of this crap hole, and we were infuriated and went to the front office and asked why we got towed if the Truck was in there system! And they said they had NO idea that our Truck was towed! Days later when we turned in our keys in, the person that told us they had no idea that our Truck got towed got a call notifying them that a car needs to be towed from their parking lot. WE CAUGHT THEM RED HANDED AND WERE VERY UPSET ABOUT IT, THEY FLAT OUT LIED TO US. 3) Anyone can go into those apartments, all you have to do is tailgate or wait until someone opens the gate for the apartments. Thats how people get in and break into peoples homes and cars. AWFUL. 4) Rent is CRAZY pricey! The longer you stay, the more expensive it gets. There are much more better places to live at a much more consistent rate. They raise the price without a notice! ITS ABSURD Overall Terrible experience with the front office and apartment complex, I would rather live under a bridge and feel much more safe than to live in this place. Do yourself a favor and don't live there, awful, they should be ashamed at themselves.
May 01, 2016
Renter's nightmare, stay away!! Do yourself a favor and read the reviews on Yelp, they are all very sadly very true. They are huge on the notorious bait and switch trick, I know this first hand. Management rented me an apartment that didn't exist in the complex. They covered up their misdoings by telling me current renter changed their and decided withdraw her 30 day notice. My move in date was for 7 weeks later, hmmmm. Move in day, they gave me a faulty frig mind you I gave away a beautiful stainless steel frig with an ice maker , closet doors to big for the doorway. Garbage disposal went kaput in first month. Plumbing is terrible whole year I was there I never finished a shower with hot water. Completely useless peep hole could not see out of it. Security gates and gaurds are worthless people just climb over the gates., 5 break in reports, not to mention the two attempts on my place. Complex held neighborhood watch meeting for a solution so called secured gated community. Bums sleeping in the laundry facilities leaving trash behind . Vandalism to residential mail boxes. Stolen packages right off residents door steps. Place aways smells of gas leaks, smokers out on their balconies constantly . Cats roaming freely leaving there little presents on your balcony . Duck droppings in the pools that rarely get cleaned Management sucks most complaints are answered by saying "that's the way it goes". The maintenance staff rules but many times there is only one tech on duty for over 500 Apartments so expect delays or forgotten appointment. Mgmt.let me out of my lease early after several complaints and broken promises caught up in the ridiculous lies by there staff. But when I found the new apartment I wanted I hadn't enough money to put a deposit down to reserve the new apartment. I was already late with the rent in hopes I could use the money for the apartment. I called the Mgmt.took office asked if I could wait till the 18th to pay rent. I was more than willing to pay rent but even with my promise to pay the Mgmt. sued me on the 15th $670.00 I fell going down the stairs from my apartment due to a patch of missing patch gravel pavement that left step unlevel and fractured my ankle. I reported incident after I returned from the emergency room. I called the Mgmt who.took the report asked if there where any witnesses. Same day or next day the spot was patched and now patch is cracking. Mgmt never followed up. You have been warned do not move here, this was the worst year Apartments I've ever lived in life, Sucks not to want to go home to your apartment because it depresses you and your scared for your own safety! BTW.... watch out for the outrageous utility charges that management will not or can not provide backup for the charges. I was charged over 145.00 for 1 wall unit air conditioner in 1 month!!! ￼ Sent from my T-Mobile 4G LTE Device
Jul 27, 2014
If you are a female, you will be harassed by random high school / college kids driving by within the community on a regular basis. Safety at night is very questionable as I have seen police vehicles frequently cruising around the streets budding up to the community. Absolutely embarrassing place to live if you plan to have any friends/family members visiting you. Visitor parking practically doesn't exist. You have to call in advance for a visitor permit every single time. If you miss it, your visitor will be forced to look for street parking blocks (large SoCal sized) away. If you temporarily park at the future resident parking slightly longer than expected, your vehicle will be towed for certain with a $330 fine and dealing with a shady and violent towing company. You are guaranteed to regret for saving a few bucks per month to deal with this level of harassment, mistreatment, and random fee increases. Save yourself some hassle and look elsewhere.
A Google User
May 05, 2010
I and my husband have lived in this community for more than 2 years already. What can I say: 1) Apartments are old and the roof is constantly giving you that "settling" noise ... creepy. 2) Management is rood and ignorant and it gets worse if you try to demand something you entitled to. They all in that office like a gang - don't think that if you talk to a higher management something will change. It won't. The reason is that they covering for each other and the corporate office doesn't know anything about what is going on there. 3) Heated pools - no, only one small pool is barely heated during winter time! 4) Very limited laundry amenities for so many apartments - 4 small laundry rooms for 500 apartments! 5) Utility bills are just unbelievable! Water usage fee is calculated by dividing total building water bill by apartments counting only number of people in the lease. Not all residents add everyone in the lease! How about kids? Most of them are not in the lease but it does not mean they do not use water!!!! Moreover, they have a separate company that manages bills and sends you the invoice for rent and all utilities and you pay a HIDDEN FEE for their use of that company services. For example, from the moment they started using this new company (since about middle of 2009) I noticed some kind of "electricity delivery" fee of $47 in addition to electricity usage fee! Very convenient for them! They got of their shoulders lots of work and you pay for that! During winter I used their heater overnight only and my electricity bills were $150 !!! For one bedroom apartment! 6) Mainly. You will be told there is a security guard at night but only during our stay here (2.5 years) one apartment has been robbed and 2 or 3 cars have been robbed! I personally have been robed. We leave on the 2-nd floor and someone used ladder to claim on our balcony and stole our bike at night! Somehow our security guard NEVER saw anything!!!! And, of course, management office is not responsible for anything!!!! The tricky thing is that everyone who works for MV lives there! Security including! So, those security guys sit home at night and only come out if someone calls and complains! 7) Guest parking is very limited and practically unavailable on the weekend! The guest parking spots are divided on those that are only until 12am and the overnight ones. Well, guest what, there are only about 10 of overnight parking spots for 500 apartments! 8) Buildings are old and walls are cracking from those small earthquakes. I have 3 big cracks in my 1 bedroom apartment! Management said they can not do anything about it, only paint it over the crack. Joke. 9) Be carefully ordering something on-line and not being home when the package is delivered! I had mine stolen and never was able to find what happened. UPS just leaves it at the door and that's it... Bottom line, there are better places out there. It will never be about you in this place, if you are an inconvenience for someone in the office. Watch out or better stay away from this place!!! We are moving out.
A Google User
Jun 15, 2010
The apartments are spacious, upgraded, and clean. It is surprisingly quiet, especially given the size of the complex and my location next to one of the pools. The landscaping is gorgeous, and I always hear the relaxing sound of the babbling brook outside my patio. I never hear neighbors who live next to me. Everyone seems very friendly, most are in their 20s and 30s. The staff is very friendly and attentive, and the rent is affordable for the area - this is a great location!!