To set the background: My wife and I currently own our own house, have full time jobs, and are more than capable of making payments and living comfortably. We lived here for a little under 2 years and there had always seemed to be an issue with something. Not only was our bike stolen, goose feces covered the lawn and asphalt, and people smoking in a non-smoking area; but the potholes were the worst! There are potholes covering the asphalt from the start of the road all the way to the parking spots. They would wait 5 months to fix the issue and once they finally decided to take action; they hired the cheapest company to do it which would only last 1 month before they holes would reopen. You would have to swerve to avoid each hole and if you hit one; it would drop what seemed to be 1/2 foot down and felt like your car was being damaged. After our 1st year, they asked us to set up another lease agreement and only offered us 6 months, 10 months, or 1 year. We found a house to move to and they insisted we had to pay for liquidated damages (which is fine because I understand the policy) but they told us we could have agreed to a month to month lease which would have avoided the damages. This was not offered to us in the initial agreement. We had even asked to do month to month after the 1st year because we knew we would be moving. Finally, they told us they would prorate our final month since we moved out in the middle of the month. Not only did they charge us the full amount but they sent us a notice saying they were going to send us to the collections agency within 1 week if we did not set up payment arrangements. After many voicemails and 1 email (which they had an auto reply stating to send only 1 email because the others would be sent directly to trash if multiple received); they never called us back and sent us to a collection agency. We had to pay the liquidated damages and the full months’ rent without the agreed proration which has now affected our credit scores. There was 0 help in helping us move out. There was 0 help with setting up payment plans to avoide a collections agency. The staff at the complex said that they were not able to help us and we could only call a number to set up the payment plans.
I would not recommend living here. They will raise the price on you and nothing has changed to make it worth it. For example they took the tanning bed away and added another treadmill, that NEVER worked. The maintenance is quick to help but be prepared for them to come into your apartment at any given time without any kind of notice. When we first moved in they would leave a notice on the counter stating when they were there and why, but by the end of our lease they wouldn't. I would come home and have the feeling that someone had been there but there wasn't a notice or a planned maintenance check. After being home for awhile I would see that something was new or changed. Such as a new carbon monoxide detector or a bath mat. Its fine that they updated these things but I feel like you need to let people know when you going into their apartment. Then when we did break our lease the property manager tried to tell me that there was water leaking into apartment from the one above us, but yet we were the on the third floor of a 3 story apartment building, so... I called the office wanting to see proof of an emergency water leak to prove as to why they came into our apartment to put a bath mat down. I called and left a message and never heard back. I would just stay away, there are plenty of other places to live in the Miamisburg/Centerville area.
Like most of the other reviewers when we first were looking the staff was very pleasant and told us the would hold the apartment we wanted if we payed to hold it. We were moving from out of state and when we arrived to move in they told us the apartment we had wanted was no longer available and we were forced to move into a more expensive model. Also the model they showed us originally looks nothing like the apartments they actually give you. We were shown a very nice apartment with updated appliances and it was very well maintained. That was not what we got. Since then we have had issues with bugs coming up from our floor and had our apartment flooded which we found out from the cleaners happens very often because they use cheap parts. I will say that their maintenance people are fantastic but that's about it. This place is not worth the money they charge.
Wow, I am really surprised by some of the comments here. The office and maintenance staff are wonderful and very helpful. I absolutely love my apartment and the one time that I saw A (one) bug they were immediately there to spray. Just like you don't judge a book by its cover please don't judge this community based on a couple of disgruntled people. This is a great place to live in a quiet area, close to shopping and everything else.
I loved it here. Unfortunately, I will not be renewing simply because the rents are just too high here in the Austin Landing area-and since we have to pay all the utilities here as well, its become unaffordable for me. Not sure why the whole area is getting this way, but I have been pushed out.