Recent Victim of Break-In. I've seen all of the recent reviews so I definitely feel like I need to comment. My apartment (#3205), my neighbor's apartment (#3207) and two more units were broken into on April 13 during broad daylight -- numerous items were stolen and my entire apartment was ransacked. Management claims the suspects merged in with a moving crew that was part of an "unscheduled" move out. First of all, why are they allowing an "unscheduled" move out at this property? Isn't that something they can control? Especially due to the crime history of this building? It's a very scary feeling to arrive home (after flying all day) to find out that you've been burglarized! It was also very unnerving to know that multiple members of Post management, security patrol and police officers had been in my apartment for hours processing the crime scene. Here are the items that make me furious with Post: 1) These break-ins have been going on for years and there have been ZERO attempts to provide a solution. Instead management simply blames the residents. 2) I was not told about the break-in from management -- I had to find out from a neighbor while I was waiting on my baggage at the airport! 3) When I called the 24-hour answering service from the airport, I was assured that she would contact the Post security patrol and he would contact me immediately -- no one EVER responded to me. I had to place a second call and was told that it was my responsibility to call 911. I later found out from the APD that the Post security patrol had been in my apartment earlier in the day! But he couldn't call me back or meet me at my apartment? 4) Cars are broken into, beer bottles/cans in the hallways, cob webs in the stairwells, security gates and doors are constantly broken, elevators are broken for extended periods, pets are allowed to relieve themselves in the courtyard area (which is a total waste of space) -- I actually complained several times and was told by the former assistant manager, "we have a service who comes out to pick it up." Just an unbelievable response. 5) Rent increases are exactly what you've been reading about. You're better off to move out once your lease is up and then move back in (or to a different apartment) in order to secure a lower rate -- they clearly favor strangers off the street over long-time residents. 6) Overall construction is very poor. Water pipes makes strange popping sounds all day and night. And, if you have an upstairs neighbor be prepared to hear EVERY step and sound they make! Why does a corporation allow such horrible business practices? Items 4, 5 & 6 are consistent across Post Properties (based on the reviews I've read) so I don't blame the immediate management -- I blame the corporate "leaders" for this joke of a business model. Somebody seriously needs to go BACK to business school! Anyway, the entire situation has been a terrible ordeal: stolen items, cleaning up my ransacked apartment, discovering missing items at later times, dealing with my insurance company, replacing my items, living with a friend because there was no security (front door was not fixed for five days), no accountability from Post, making the decision to move, finding a new apartment and trying to vacate in a hurry so that I could at least recover "some" of my April rent! You guessed it... Post management will only return the portion of my April rent after I officially vacated -- a total of eight days (minus $90 in water charges for which I didn't even live there after the break-in). They consider "allowing me out of my lease" as their consolation prize for having my front door knocked in, my life put in danger and my personal items stolen. I'm sorry but granting me a 30-day early move out (my lease was up on May 20 anyway) does not suffice for what I've been through. And all of this could have been prevented if only more precautions and deterrents were available. Do yourself a favor and please move somewhere else. Don't fall for "the park is your backyard" selling point -- great location but that's where it ends.
People who are looking for a home deserve to know what they will be getting here. For some 2+ years, although residents have just really been made aware of it… basically our apartments are being burglarized midweek, in broad daylight, by the criminals using some sort of battering ram to bash in the deadbolt, shattering the frame and then kicking it in to make entry. Post Parkside management has done/is doing nothing to address the issue. The latest round of break ins occurred April 13th, when 4 units were hit. One of the units belonged to my good friend, neighbor and hall mate. Here is how this frightening situation was handled by management… The resident received ONE phone call at 3:30pm that day from the assistant manager, stating (direct quote): "Hi T.B., this is the Post Parkside office and I wanted to discuss something about your apartment. Could you give me a call when you have a chance? Thanks and have a great day!" The tone of the voicemail was very upbeat and chipper, giving no cause for alarm. There was no further attempt by her or ANYONE from Post Management/Security to seek contact with T.B. to advise him that his apartment door had been kicked in. This although the office is open until 6pm and office staff can reach out via Post Portal email or for that matter his personal email. Not even so much as a note on his battered door! As it turned out he texted me from the airport saying he had a message from the office when he landed which was odd as he had no pending maintenance requests… knowing we had had the burglaries I walked to his door to see a metal plate ‘resecuring’ the deadbolt where it had been knocked in, so I had to pass him the news. He called our afterhours emergency number on the way from the airport, THEY KNEW NOTHING ABOUT ANY BREAK INS. Post Parkside management & security had all happily went home that day knowing they had a resident who would return to a ransacked and burglarized apartment without a second care or concern in his behalf, just one ‘carefree voice message’ and no follow up. In short they took no responsibility what so ever for making contact. An hour later after hearing nothing in return, he called the afterhours back to be told that she had reached the ‘security officer’ and he had said ‘there was nothing he could do, the resident just needed to call 911’. He did not even extended the courtesy of a return call. We called the police, who arrived about an hour later to advise that HE HAD ALREADY BEEN THERE EARLIER AND PROCESSED THE CRIME SCENE. A fact that Post Management and the Security knew. There had been no need to call the police, all they needed from T.B. was a list of the items missing and any serial numbers he might have, and he could pass that info along anytime he was ready with it! After much complaint they have let him out of his lease after first trying to do a ‘patch job’ on the interior door frame (literally spackle he has photos!). But they have refuse to return rent for the 1/2 month he could not live in his apartment. Post management continues to ignore the need to increase security. Specifically to install cameras in our hallways (yes UNBELIEVABLY in the middle of a city like Atlanta with our doors repeatedly being kicked in in broad daylight we have NONE). Instead of accepting responsibility that we have a major and very specific security issue we get the same old, tired story… it is the residents fault. Apparently it is Post Parkside’s policy that RESIDENTS MANAGE OTHER RESIDENTS, in making sure they do not allow strangers through the gate or movers (who come and go without any set appointment or oversight through management) to prop the security gates open. There are so many high quality, well managed, amenity rich apartments in midtown Atlanta near the park within the same price range, my advice is keep safe and happy, look elsewhere.
While the location is sweet next to the Park, the building management is terrible. Nice people, but always give packaged answers. Rent jumps for everyone - new and old residents - about $110-150 EVERY YEAR. No attempt at rent control. ZERO interest in keeping longtime residents in the building. All long-term residents are angry. Suspect the management works on commission, and paid for every apt. flipped. So, why keep anyone around? The turnover means no one knows their neighbors. Very few community-building events at times that working professionals can attend. As a result, security in the building is non-existent. People let in at all hours. Repeated daytime break-ins. Doors getting kicked in. But apparently no security cameras planned since all residents have renters insurance. So, it's fine for management if our doors get kicked in. Very happy with apt. itself and location. But very unhappy with building after 4+ years, and expected another jump in rent after a "market value" bullshit packaged speech.
Unsafe. 2 break-ins to the same apartment within 9 months; 3 total apartments broken into within same period, plus cars. Dismissive property company to residents' concerns. Was kicked out after raising security issues to other residents.
Forget this place. Abrasive middle-management, overpriced units, terribly decorated. Dog urine puddles in the hallways, cigarette smokers loitering just outside the building entrances... I moved in here in a hurry, following a job relocation, and have regretted it ever since. There are MANY other, smaller apartment buildings just south of 10th St.and closer to Highlands Ave. Check them out. Oh - and I thought I was being smart by not paying a fee to a rental agency. Now I'm stuck in a shoebox-sized studio in Post Parkside for over $1200/month. Learn from my mistakes!