So far at Woodside we've enjoyed very good customer service from the manager, Tammy and D. Otherwise, the office managers seem to be rude. There are loud, noisy children all day, and in the summer since its light out they are super loud after I ask them to stop screaming at 9 pm. The walls are super thin, this place was built twenty years ago and needs to be renovated, badly. I'm tired of hearing my neighbors do everything including each other at 11 pm to 6 am. There are birds that live in our dryer vents that we don't use and sound like rats in the walls, making clicking sounds and chipmunk sounds too. When the garbage trucks pick up the trash I hear them as if I'm standing right next to the truck, and this happens about twice a day, seriously. The apartment doesn't assign you a parking spot without a $30/mo fee, they leave you to fend for yourself with the uncovered = free policy, and the parking is taken up by 7:30-8 pm daily, even sooner on the weekends. There's this guy who likes to park a trailer in the free spots and park his truck somewhere else, wasting a spot for those who get off work at 6 pm and have no parking. I am overall happy with the layout of the apartment itself, its open and roomy for a one bedroom and is cheap-priced since we bought it on a special. The kitchen and bathroom floors are vinyl but look like wood, there are hookups for washer and dryer, and everything works like it should, but unfortunately I had to clean out the bathroom sink and I found black mold and stuff that looked like a layer of mushroomy-substance lining the pipes. Sometimes I wonder what else hasn't been cleaned in years...You can't replace any appliances, which could be a downside if you have a nice oven or fridge you want to use, but the ones here work sufficiently. The utility billing cycle is two months late and so when you leave they take out the excess billing out of your security deposit, a practice I don't like but hey, it can be good and bad. I would suggest when you look at the apartment, ask that everyone be quiet and listen to see if you can hear the words of the people living around you, if so and you stay home all day with no kids then you could go crazy listening to "That 70's Show" theme songs all day and people screwing each other all night. Also, when they have you check out all the stuff when you sign the lease, make sure to check EVERYTHING, as I noticed some things later that I didn't before. Some people said that the management was rude and even mentioned an asian lady, but there is no asian lady that was a year ago. This is June 2012 that I write this, so if its been a few years, do your own investigating and don't jump to conclusions, they could change some things between now and then. Good luck!
I mean management themselves don't know what the heck their doing...they don't communicate very well cause obviously they start charging people amounts out of nowhere..and when asked to speak to higher up as in the owner of the place they say they don't have the number or there's nothing they can do to help. What does it take for them to do their job right..I mean come on!..On top of that, one person can be helpful one day and then the next time you go up there the other person have a different say in things..AND THE ASIAN LADY THERE HAS NO IDEA WHAT SHE F***N TALKS ABOUT SOMETIMES...SHE OPENS HER MOUTH AND YOU HAVE NO IDEA WHAT THE HECK SHE'S SAYING!!...SERIOUSLY! I would not recommend this apartment to anyone!..the problem is not the tenants it's the EFFN management who have issues. You tell them about the tenants and they look at you as if you got stupid written on your forehead, if only they knew their the ones who look stupid with that blank face! *FED-UP*