Horrible place to rent from. No one in the office cared to do a walk-through on my move-in day. It was filthy. There was previous tenants garbage in it, the carpets were still wet, dried juice on the linoleum floors, and the bathroom reeked of piss. Nobody had even stepped foot in it besides the carpet cleaners! The grass at the back buildings is overgrown and the clippings don't get picked up (but the front building is nicely cut/picked up). If you have a dog, stock up on frontline cuz it's going to get covered in ticks from the overgrown grass. The hallways are filthy and elevator smells like piss. The neighbors leave their garbage all over the garbage chute floor. Half of the washers in the back building are broken and filled with mold! Of course, the office area is cleaned almost daily and would never let it be neglected. The back buildings are ignored until enough complaints come in, and only then will anything be taken care of for a couple weeks until they're tired of the upkeep. I would steer clear of this apartment complex.
I do not like the customer service or management. They're not consistent with their stories, I'm being charged for things I'm not even utilizing. Were charged late fees for rent even if a holiday falls on a weekend. They are so inconsiderate. I've given them a notice about my parking space and they took my sticker away yet I'm still being charged for the parking space that I am not using and I've given a notice for. There's also no signals in the homes, and it is beyond dirty!!! I can not wait to finish my year and get the heck out of this garbage place.
I was not able to pay my rent online because of management's website technical issues. I left a voicemail message at the office on the 2nd of the month to inform them of this, but never heard back. On the 6th, I received a notice from management that, if I didn't pay my rent within 3 days, they were going to start eviction proceedings against me! I left another voicemail that night but still have not heard back. I was able to pay my rent, but my reason for not paying was not for lack of funds but because of their technical issues (and this is only my 3rd month in!). It's now the 15th. Nine days have gone by since my last voicemail message. This time I also left an inquiry on their website. It's also been 13 days since my initial call yet still, no return call. I see they sometimes monitor Google reviews, so maybe by going public I can get someone's attention. Management's unresponsiveness stinks! Also, when my rent was due, I was given 4 vastly different amounts of what I am to pay. I'd say that I'll just pay what's on my lease, but I still have not received a copy of my lease after 3 months so I have no clue what my real rent is and what is extra junk they're billing me! This is not management's issue (maybe it is for not enforcing rules???), but people really should learn how to use a garbage chute. The room where the garbage chute is is always overflowing with trash because no one knows how to open a chute door and throw their trash away! And the smell - WOW!!! I'm not a fan of this place and I've lived in some pretty bad places before. I wish they had started their threatened eviction process so I could move out. It's funny how management tries to act tough and enforce rules when it pertains to rent payment, but they let other rules slide. I needed a place to live where I wouldn't be bothered by smoke. I was assured that I wouldn't have that problem here, but now that summer's here I need to keep my AC on all the time, bake to death or deal with the disgusting cigar and cigarette smoke coming from the tenant downstairs. Again, I asked about this policy, but management is so non-confrontational here that they do nothing about it. I'd gladly move out if they let me out of my lease with no penalties or reprisals.
OHHHH MY GOD..i dont know what to say about this apartment. i just move in a month ago.i hate it so much 1/ no phone signal at all,inside apartment or inside you room even for emergence i cant get call 2/ garbage is everywhere 3/ it is too loud 4/ room is small,rent is 725 not only that u pay water and electric . please please make sure u check it real good.before u move in this garbage apartment.
I'm currently living here and I hate this place with a passion I've been here for four months and they haven't done anything to fix my apartment, the hallway smell trash everywhere, office people are rude to there renters, being charged things I'm not even using.. If you are considering moving DON'T you'll regret it as soon as you move in.. Please read the other reviews and you'll see I'm not the only one that thinks this place is horrible... They don't even deserve one star but had to select it to write what I think of them..