DO NOT MOVE HERE!!! Management is terrible and do not know how to work the computer systems. Two weeks after I moved in, I received a late notice and a threat that I would have to pay a late fee. But, I ALREADY PAID!! and had proof from my bank statements. This happened TWICE!! before it was fixed. I went to a manager when it first happened, but she did not believe me and did not look into it further. I had to speak to another manager. Then when I moved out, they CHARGED ME RENT AFTER I MOVED OUT AND HANDED IN KEYS and sent my bill to a collection agency and law office. Save yourself the trouble and some peace of mind. DO NOT MOVE HERE.
This place is the worst! Never sign here unless you are desperate or want to have paint peeling off of the walls, bursting pipes, no hot (and sometimes cold, too) water the majority of the time, kids playing in the streets and banging on your door with their loud voices, crappy management, and broken glass everywhere! The maintenance painted the railings a swamp brown, and the stench of chemicals is wafted into your apartment 24/7! Maintenance workers also ride around the complex in their golf carts like maniacs, and almost ran over my cat; if I had not pulled his leash and moved him away (yes, my cat walks on a leash), the crazy worker would have squashed him! There was also an incident where I was leaving my complex to walk my cat yet again, and children from the next section over approached other children with metal rods in their hands, telling them to, if you will, "F*** off" and continued to chase them with the apparent weapons. The pool is also almost never open and is dishonest about its hours; I tried to open the pool gate with my key a numerous amount of times, and had to walk over to the next section in which the office is located to have management open the door for me! They told me that they had just cleaned the pools, and that there were chemicals in them, which was why they had closed ALL THREE of the pools in the complex! However, this "cleaning" had been going on for the past 2 weeks, and the pool always had leaves and dead bugs in the pool, no matter how much they "cleaned" it, which was even more disappointing. The one car port we were provided with was also rendered useless for 24 hours when maintenance had to repave the parking lot, which had nothing wrong with it! Street parking was ridiculous, and I had to park 3 blocks away on more than one occasion ( good luck finding parking if you have multiple cars)! The main gate that leads into the parking lot is almost always hanging open, and whenever I enter, another person is always riding my bumper, getting into the complex without a remote. The gates you walk into to enter the complex are also unlocked, rendering a gate key useless and a complete waste of time! We had crickets living in our AC for a while, and made a horribly loud chirping sound, when we finally figured out where they were and sprayed them out. Neighbors are very disrespectful, and I was awoken at 2:00 in the morning by children yelling profanities and heavy drinkers babbling on and on and cackling loudly on more than one occasion. My GPS was also stolen from my car, and muddy shoe prints were present on the hood and roof of my car, which was just washed. Management is careless and lazy, and I won't even go on about rent payments. My pets were not happy here, and I certainly was not, either.
I can't wait to leave this complex in 2 weeks. Child protective services or PD are here daily for a handful of neighbors. Children here play with airsoft guns or kick soccer balls in the parking lot. I'm sure they've hit a few cars. The apartment quickly becomes infested with roaches. (Fumigated twice in a year) we had to control the infestation ourselves with our own poison. Management can be really rude as well. Felt good to give them our last month's notice. :)
The rent posted on their own webpage is inaccurate. The male assistant manager from the leasing office quoted a rent and we were asked to return to finalize the lease with the female manager. In the meantime we submitted various documents along with a holding deposit. A week later, when we got there, she said the price he gave us was wrong and raised the rent on the spot - just like that! By then we already stopped our apartment search and had little alternative but to sign the lease. Later, we learned that they did exactly the same to other residents. The apartment building and the grounds are fine. We actually liked the outlay of our spacious unit. However, kids play soccer unsupervised until late at night. They kick the ball against the front door and windows on a daily basis. Since there are no door bells, we never knew if there was actually someone knocking or just the kids playing. It's very loud and even with all the windows closed you can barely watch TV or even talk on the phone. This is very inconvenient especially during the summer. There is a nice and spacious park just 2 blocks away, which is fully illuminated! Some tenants on assisted living drink hard liquor straight out of the bottle on shared space and misbehave. Management won't do anything. They only attach one of the countless notices on every door. On many weekend mornings, vendors scream to sell their home made foods, adding further to the noise. On the other hand, maintenance crew is doing a pretty good job and performs tasks in a timely manner. Renter’s insurance is required. You get 1 assigned carport per unit. Good luck when you have multiple cars. Lots of shops are conveniently close and freeways are easy to access. Even when you don’t give management permission to enter your apartment while being absent, they do it anyway. In a year they will enter your apartment about 4 times to do either a patio, AC, heating or other sort of inspection. It’s annoying. So, generally it's overpriced for the quality of living. By the time we moved out, about 5 neighbors left, too.