I love this apartment. Me and my fiancée moved in in Valentines day. The maintenance guys are fast and polite. The leasing office staff are very nice and understanding. We plan on stay for at least 3-4 years.
This is a great place to live if you're on a really tight budget and do not want to live in the more over populated rentals in Anaheim. My experience in the 12 months: The day after our move in the water was shut off, the entire area around the leasing office and pool was vandalized all the way into the parking lot.The lights that were broken at that time took over a week to be fixed. I felt very unsafe for the first 2 months. Things are a lot better now with the exception of the water being shut off once a month. This month it has been shut off twice. It's more than likely been more than that, but to be fair I am saying once a month. I woke up one morning at 4 am to NO WATER. The water didn't end up coming back on till after noon. The smoke detector goes off when using the heater or oven. If you live downstairs you will be sure to hear your upstairs neighbors well. This place really should be priced at LEAST $150 less for always having to deal with the water being shut off or not having hot water.Either that or they should just spend the $$ and fix the problem instead of it always being temporarily fixed. I plan on moving out in the next couple of months.
They like to turn the water off every other day. When I tried to complain about turing the water off when I was in the middle of my shower, they pretty much just hung up on me. Parking is retarded. Especially when you have more than 1 car owner living with you, you have to struggle day by day to find parking. I guess the genius who built the complex didn't figure out how many parking spaces are needed when building the rooms. Just terrible. Don't live here. NEVER AGAIN!!
DO NOT LIVE HERE!! Cockroaches. Unhealthy. Unsafe. Management ignores you. Upper management is worse- unprofessional and not afraid to break the law to get your money. I viewed the property and thought it was nice, clean etc. and was enticed by the move in special-- but DON'T BE FOOLED. I read reviews online about cockroaches but the seemingly nice girl at the office said not to worry, that was only people who were unclean and that if I had any, an exterminator would immediately kill them all. WRONG. A few months later cockroaches the size of my thumb invaded my very clean apartment. I found them in my living room, bedroom closet, bathroom, patio... I called the office and found out the exterminator comes one day every week. That should tell you something. I had to wait a week for the next visit. It did nothing. They all came back and with babies. I called the office and the person always said oh we will take care of it. Then nothing happened. I left messages. Nothing. The lights in the parking lot were out, strange people were hanging out in shadows in the carport areas and I bought mace because I no longer felt safe. I started having panic attacks about cockroaches and was unable to eat or sleep there. I continued to pay rent but no longer could live there and was forced to move in elsewhere temporarily. I spent weeks trying to resolve the issue with them and finally opted to research my legal rights to get out. Besides the cockroaches as a health hazard and their failure to create a habitable environment within a reasonable time period, there was also the continuous water shut offs etc... I informed the office of my intent to vacate, had a formal letter explanation, had it usps mailed and signed for etc. and even went so far to kill one of the cockroaches and bring it in a plastic bag for the Manager to see herself. She said she would have done more if she had only known...That's what all the messages were for! When I submitted my vacate form I requested a formal end to my lease and let them know my move out date and key turn over. Conveniently a new guy was there and the Manager and everyone else was gone for the next few days and he knew nothing. I contacted upper management and even when I presented all the legal support for my right to vacate an uninhabitable and physically and mentally harmful location, they fought me. Eventually they agreed to terminate my lease but still managed to unlawfully confiscate most of my deposit claiming I didn't give them a full month warning-though by law I didn't have to give them a warning at all! I still consider bringing the situation to the attention of legal authorities to prevent it from happening to others and to ensure the management executives know what is going on with this property and their staff. In the end beware of living here- it was a nightmare for me and likely will be for you.
.... The apartment itself was decent. The hallways are dimly lit and you feel like you live in a cheap motel which is quite scary at night. The hike from the parking lot to the apartment is very long, and it is difficult to carry groceries so far. There are always men and women hanging out on the lawn. there is never anywhere to park on the street and no guest parking if you want to have company over. The swamp coolers do not work. This past summer my thermostat read 103 degrees one night when I came home from work at 8 o'clock pm... it's heinous and you can not sleep in that heat with a swamp cooler that does little to cool you off. Many of my neighbors were rude and I often heard domestic fighting at night. i was often awakened by quarreling during all hours of the night. Some neighbors were quite nice and I met some very friendly people here. Management was generally responsive and my maint. experience was good. However, one day I waited outside the locked office from 2- 3:30 pm just to talk to the management. They were inside laughing loudly with the door locked, and no " Be back in.." sign posted on the door. This was only one time. i found that generally, the management was very responsible and helpful. Overall, I would not recommend living here to anyone who has a family.