I work next door at the Fairfield-Suisun Unified School District office and have admired The Pointe properties...always saying to myself that if I ever decide to go to apartment living, this would be the place! They're "pet friendly"! I've even referred others who are new to our company and or area, to these apartments, who are looking for places... However, today is the day I have come to need an apartment... ...and I AM SO DEVASTATED!!!! ...to find they have a "ONE DOG LIMIT"!!! All of the other comparable priced apartment communities nearby accept TWO! Due to this, instead of being able to join this community, where I could have walked to work and back...or go home for lunch...and live the dream of "those pretty apartments by our work" that I used to talk about with people....I have to settle for another pet friendlier apartment down the street. PLEASE CHANGE YOUR POLICY! Don't you know it's much better to have two well behaved dogs in a home to keep each other company and out of mischief? A bored dog, by itself, is usually a dog that barks, whines or destroys things, is stressed always being by itself and waiting for the owner to come home. Two content dogs are happy, mellow, non-destructive and a reliable security force for the tenant and property owner. Not just yappers due to boredom. The owner of The Pointe, if pet friendly at all, must not own more than one dog. Just sayin'. No more references from me while they have this policy...or dreaming of "those cute little apartments near work". Sigh. ~Frustrated pet owner who thinks this is not so "pet friendly" of a policy. Hope things change. Let me know if so Donna! (I'm the one you chatted with today on phone. You sound like a doll and gave great customer service. Work your magic sister!).
I and my family and friends know that 'm so blessed to be living here at the Pointe Home Apartments because of the gated, beautiful and relaxing environment. The office staff is very, very friendly and welcoming. The maintenance staff are also wonderful and really stay on top of their various jobs. The entire Pointe staff host at least two social events here for its residents every year so that the residents can socialize with music, food and to get to know one another. Some people may say it's expensive to rent here but they just have to realize that you get what you pay for and it's well worth the cost compared to other apartment homes in the Solano County. I've been a resident here for four years and like I said, I'm so blessed to be living here. There's so much to enjoy about the Pointe Home Apartments that you have to rent here to see for yourself. They also provide 24 hour security.
Never met an office staff like the the ones at the Point, From the office staff to the maintenance crew. Property is always kept well manicured! The manager Donna and her staff are wonderful very professional and always have smiles on their faces. Awsome Crew all together! !
We've been here for three years now and we just love the place. Everyone in the office is accommodating, courteous, approachable and always ready to attend to your needs. When you need something to be attended to, they always see to it that it is remedied.Donna, Imelda, Tawnee, Ben and Abel are all in sync! There's a new guy but i forgot his name, He's part of that which i mentioned. The whole complex is clean!!!!! Hubby says he wants the Starbucks certificate re instituted for referrals. Our place is comfortable with the best view, you wake up seeing he beautiful hills and trees. Once in a while we are visited by the "turkey" patrol! An add on to the beauty of our place. We are enjoying!!!! You need coffee? Drop by the office. That goes with a yummy cookie! I hope the newsletter is in publisher.Call me if you need any help. Thank you!
I have lived here at The Pointe for over a year now and can say with satisfaction that I am pleased to be a resident. I have read some of the reviews on this site from 3-4 years ago and can say in my own experience that I have not had any issues of those sorts. It's quite the opposite. Any and all maintenance requests(which have been very few) have been dealt with in a prompt and professional manner. The office staff is very friendly, educated and professional. They know our residents on a first name basis, always greet everyone with a smile and are quick to ask you "how are you doing today?' The grounds, facilities and buildings are kept in top notch shape. It is a very quiet, serene and safe place to live. The grocery store shopping center is right down the street, easy commute access to I-80 and having access to a pool and spa year-round has been a treat for both of my young boys! I have had nothing but compliments about the community I live in from family and friends that have come to visit. Now if I can just get them to build me a garage, I would definitely add a couple more years to my lease!!