This is the worst place I have ever lived. The front staff is literally replaced in its entirety every other week, and when you go in for an issue they use that as an excuse. The new manager even said that along with the high turnover and lack of training for their employees, that is why nothing is ever completed. WOW, that's a manager for you, and of course rather than assisting us with our issue, that was their fault, he pushed us on to someone else, because he couldn't help us. No one here will take accountability for anything and they just push you to the next person, who also does nothing. The only way for the office staff to tell you they will not help you or do anything is if you physically go into the office. They never answer their phone (half of the #'s do not work) and they do not answer email either. If you work normal business hours good luck getting any help if you have an issue. Maintenance does not exist. We have had numerous maintenance requests in, including a potential mold issue, for a few weeks now, and no one has come by. Our kitchen cabinets are resting on some screws hanging out of the wall, the renovated apartment we received was a bait and switch. The model is bright, clean, has granite etc, the renovated place we moved into.... not even close. I really try to give the benefit of the doubt, but since we moved in this has been a nightmare. This truly does not even cover half of the issues we have had here. DO NOT WASTE YOUR TIME HERE! If it were possible to give 0 stars, I would.
Not good. Seems that their only concern is the rent and that they really could not care less about their renters. Filthy hallways, filthy grounds, and when I called about the snow-packed sidewalks and parking lots I was told that they have only ONE maintenance person for the entire 300+unit complex. (So I reported them to the city.) To complain directly is only met with, and I paraphrase, 'piss off and try your luck elsewhere'. I cannot recommend giving your good money to this organization. I am in a lease and look forward to the time I secure an honest housing-contract. Ask questions and read reviews. Choose wisely. The ownership and management here appear to be incompetent or simply do not give a damn. They are unfortunately the face of the current state of Denver rental-housing...nothing but the bottom line.
I just moved in and so far, I'd say my experience has been very positive. My unit looked very similar to the model which had me worried up until my move in date. The staff was friendly and helpful in getting me situated and my neighbors have been friendly as well. I've seen a lot of complaints about the maintenance crew but I can't comment on that since I haven't had to call them yet. There were a few things wrong with my unit (most notably was the bathroom door not being set correctly so it can't close) which is the reason for the 4 stars. I'll update this after I see how helpful they are to fix this but I'm happy if that is the worst complaint I have. Edit: I put in my request to have the door fixed while I was at work and by the time I got home that evening, the maintenance crew had come and fixed the door. Great turnaround on the request so I'm staying with the four stars and would be happy to call this place home for the foreseeable future. 2nd Edit: So I've lived here a little over 6 months so I felt an update was needed along with the apartment losing one additional star. My first problem has been the sink; I rarely use the garbage disposal at all yet my sink flooded 4 times over the course of a few months. Maintenance was always quick to come out but they never fixed it so I was stuck mopping up the water/food that came up. It seems like they finally got it right the 4th time out but that's entirely too many times to not fix something. The other (and much bigger) problem I have is the noise from the pipes; it's something to expect from older buildings but it is loud and constantly making enough noise that I can't hear anything else until it stops. It's the main reason I'm not renewing my lease. All in all, not a horrible place but the problems I mentioned were enough to convince that one year was enough here.
Barely acceptable due to location and lack of other options, but nothing really positive. My first week in my first apartment here, and someone shattered one of the patio windows (on a single door with 10 small windows leading to the bedroom) with a rock. My experiences with maintenance have been average. No real complaints. Experienced some leaks through ceiling and wall in my first apartment, but it was fixed. They left the fan to air-dry the carpet in my apartment for over a week, however. After my first year on the first floor, I had to get an apartment on the third floor (which is more expensive) because the noise from people simply moving around normally in the apartments above is ridiculously loud. That doesn't even include how you can actually hear and feel people banging and walking in floors underneath you (how? I don't know), or the unusually loud noise of water going through pipes. The dryer in my kitchen is not hooked up properly, so the heat and lint-filled dust from the dryer simply pours into the kitchen. You can see a thick film of lint particles coating the walls of the cubby above and behind the dryer. This is good and bad. In the winter, it keeps my apartment warm; in the summer, it sucks because it heats my apartment. This air is supposed to be vented outside. The rent is excessive for the quality. In the years I have lived here (since 2012 or 2013), my rent has increased regularly. I started at about $856 for a 1-bedroom, 2 bath, with W/D in the apartment (not including "pet rent.") When I had to move to the third floor, the cheapest I could get was $956 for a place with W/D but about 150 less square feet and one less bathroom (not including "pet rent"), and now they just increased it again to $1003 for me to remain in the same apartment. They also just added "common electric" and are now making residents pay for the electric costs for the pool, the gym, the "common" lobby areas. I never use this stuff, yet I am going to have to pay now. The stairwells and elevator both smell very strange. The trash chutes are grubby (but it is a trash chute, so...); the fixtures are old and dilapidated; the doors and doorknobs rarely match from one apartment to the next. The bills are all screwy half the time: in any given month for rent I have my monthly rent (for April, now) but the water, sewer, stormwater (wtf?) trash, gas, electric (even though I already pay for my own electric via XCEL), pest, and "service" fees are for the dates 1/22 through 2/20 (except for the electric, which is dated 12/17 through 1/15). Why this is so off is unknown. I would expect my monthly bills to align monthly. Instead they are a couple months behind...In other words, it is very difficult to tell what exactly you are paying for. There is constantly--constantly!--animal feces EVERYWHERE. People do not pick up after their pets, and the disgusting water pits that Dayton Crossing calls "ponds" are filled with filthy black water and diseased ducks and geese year-round. None of the feces from the wild animals is regularly cleaned up. This and the high rent are my biggest complaints. If this place was still about $800-900 I would probably be much more satisfied. As it is, I am really stretched thin with the constant rent increases. My car was stolen in December 2015 while right on the street next to my building, so that was great. Poor location/neighborhood, I guess. Until just recently, the lights in the parking lot were extremely poor, but it looks like they are going around replacing them. Staff is made up of people trying to do their jobs. Most are nice and try to help, but errors are common and slow response/lack of response common. I just went to renew my lease, but the "system was down." They did not schedule a walk-through as indicated, and the rental agreement has incorrect information, so now I need to go back and talk to them for the third time. Both phone numbers online to contact the leasing office are "out of service." Our building also had the leasing office closed, so now we have to go to a neighboring complex.
Just moved in. I love it a lot . it's worth it.!!! I recommend everybody to move in. Everybody in the leasing office are so nice.