Truly the complex is not bad unless you have maintenance and/or repair orders that need to be "worked" - not going to happen. My only suggestion is to hire a handyman and have them do what needs to be done, deduct it from your rent, and include the bill in it's place. That is what I'm doing this next payment! AND, do not have anything out that a fellow resident can steal, they will. I had an Autumn plaque taken from my front door. This is sad :( IF they had asked for it I would have given it to them!
This place is THE WORST PLACE I HAVE LIVED AT. Stupid staff. Maintenance will never show up to fix your problems from first nor second call.I moved in 1 month ago and first thing I seen in my apartment is a bedbug. I went to talk to them they said no way!! I brought them a bedbug sample and one of their unprofessional employee talked at me saying stop cutting me off. But in fact I was explaining to her that their pest control not doing a good job because I found one right after they sprayed. The employee name is Chelsea. Now its been a 3 weeks waiting for a screen door for my balcony. I have told 3 different employee about and a couple work orders. I HIGHLY DO NOT RECCOMEND THIS PLACE TO LIVE. STAY AWAY FROM IT. By the way their complex manager by riverstone is the same thing. I emailed her 3 times and barely replied to me and email me back after 2 weeks of the first email. I tried to send her ( Erica Weston ) my complains but she don't give a S***
I have been living here for half a year. It is overpriced as hell 1000+ for 1 bedroom apt. we moved in and there were several holes in our wall and washer/dryer did not work they take months to respond to any request. horrible service. only 3 apt workers when it should be 1 per 100 guests. this place SUCKS. its hell living here and everyones cars are getting broken in to. dont move here.
I've been here 4 months and it is, hands down, the worst place I've ever lived, including my time in the Army, including Afghanistan. If you can read this, you'd be happier shooting yourself in the foot and taking a long swim in the ocean than living here. They will not answer calls, they will not do work. They do not return messages, emails, or calls. They won't let you pick up packages. They will open your packages and go through them (it's happened twice so far). The maintenance staff is completely non-existent, and beyond horrible. I gave them a list of problems I had when we moved in, 4 months later they are still incomplete. This is a Riverstone property. Know where you're moving ahead of time. Property maintenance is completely non-existent. The grounds are trashed, left uncleaned, and diseased (the trees and grass). Also, vehicle break-ins are common. I've had nothing but problems. If you like incompetent people and constant migraines, then live at Dayton Crossing (or Woodstream Village).
There was a homeless man sleeping in my stairwell because after 10 weeks of writing reports to fix the outside doors nothing had been done. Nothing seems to get done even while they raise your rates. Good luck to the lucky lady who finds the next bum in a stairwell.