Just broke my lease to escape. Office staff doesnt have a single clue. When asked to fix health-related issues (broken glass rained on my apt from a prior tenant on 3rd floor and smoking tennants triggering my allergies) they walk into another room, come back out and claim it'll be handled. What you'll find out is that they NEVER document a thing here. Go in and ask for a list of complaints you had for maintenance - they blankly stare at you. My fridge has been OUTSIDE since December since they wont fix the noise it produces. Got a 3 day eviction notice at one point because it was outside and breaking my lease. Asked them to tell me how many times I'd reported the issue and the assistant manager blankly stared and never answered me. WORST - they fired this lady, but still - they tried to embezzle a few months back from EVERY apartment. They did not produce our utility bills, so no one paid on time, thus incuring a 3 day eviction notice. The response when asked? "You call us and we tell you how much to pay, then you just pay it, says so in your lease" Asked to be shown this wording in the lease, explained how that wasn't billing me and I was not paying - they kicked me out of the office. They found her to be trying to scam us each out of hundreds of dollars AND, btw, if you break your lease EVER - you owe $2000 ANDD rent for every month remaining even though you dont. When breaking my lease - they had the gual to require a doctor's note stating my medical issues - asthma - which the smokers in the NON SMOKING BUILDINGS were triggering. They talk you down like having a common ailment is somehow demeaning to THEM. You've been warned, you'd rather run your junk through broken glass, trust me.
One sentence to explain it all: -Pretty on the outside, very ugly on the inside. Or -It's a trap watch out! This place offers all kinds of amenities like indoor and outdoor swimming, a nice gym a full size indoor basketball court, a racquetball court, and a small dog park. The apartments look nice. It appears to be an awesome place to live. But then it isnt. They have a security guard throughout the night which is nice. But they lock up the gym by 10pm... and the indoor basketball court and the racquetball court and of course the pools. This is normal for most apartments but if there is a security guard, why is it necessary. I can barely find time to use the gym because i work a lot of overtime and when im free, the gym is closed. The racquetball court gets locked up over the weekends because some kids snuck in a vandalized it. This doesnt seem fair for the tenants who pay more because of the "available" amenities. Also the indoor basketball court is always covered in trash and the trash cans in the corners are always overflowing. It also gets extremely muggy in the court, even when the room is empty. Now for the apartment itself. I had to make several calls after i moved in because of several problems that were not taken care of frim the old tenants. The apartment carpets had a flea infestation when i moved in. There was and still is a rat living in the storage closet out back. There was somebody elses hair in the drain of my shower. They never clean the stairwell which gets covered in pine cones and leaves and pine needles anf lots of dirt and dust and spider webs. Its disgusting. The washer was full of all kinds of nasty debris from the last tenants. There is damage everywhere and a lot of stuff didnt work. It took a long time to get these problems fixed. They should have been taken care of before i moved in. The apartment they put me in was nowhere near the same quality as the one they walked me through when i was still just looking. I felt totally ripped off and i still do. I really want to like this place because it can be an awesome place to live. But it isnt.
Very noisy at any time of day. Hardly any available parking spots for guests. The management told us our lease is up august 1 many times through email, phone calls and texts. Come to find out our lease isn't up til Aug 31. We bought a house and are moving on July 24th... horrible managment. I did not enjoy living here.
Tried to get some info about a listing that had JUST been posted minutes ago on craigslist. The lady on the phone gave me the run around and tried to get me to "pre-lease" an apartment that won't be available for over a month. Ridiculous. Won't be wasting my time here!
Horrible place to live in! Please read all the reviews, as it could save you from this hell hole! Very, very rude and unprofessional staff that could care less about their residents living here! They'll find every way to charge you an arm and leg when it's time to move out. This place is like an ugly girl with a caked on makeup, trying to hide what's really underneath. You have been warned!