I have been living here for less than a year and I have a few things to complain about. I love the location and the office people and the maintenance crew too. Although they are nice, they do not care for anything, as much as you complain, nothing ever changes. I had a package delivered to me that was signed by them at the office, but the package was missing, when I called the UPS they told me that it was signed for but the package was not there, so when I called the office, they said "sorry". That happened 3 times and like I said, I haven't been here for one year yet. I asked the office manager what to do to avoid that from happening and she said that theres nothing to be done, and they aren't responsible for your mail since they make you sing a paper stating that if your mail is missing its not their fault, even if they signed for it. I have had a few things broken (microwave still doesn't work properly, the buttons 0 and 3 don't work, as well as the toilet leaked, and the drier stopped working. the countertop was all warped even when I first got it, (I didn't have a place to stay, so I signed it without looking at it first, I guess my mistake). The outside is terrible, they spent so much money on the pavers to make it all look nice, but they don't take care of it by pressure cleaning it, so it looks nasty all the time, except for the few people that pressure cleaned it themselves. There are very little parking spaces. No resident picks up their dog poop and the grassy areas smell disgusting. I would not recommend the place overall. Terrible experience so far. I hope to move out of here as soon as possible.
HORRIBLE HORRIBLE experience living here from terrible customer service/management to everything breaking down in the apartment the two years I was there (ROOF LEAK, WATER HEATER LEAK, FRIG FINALLY REPLACED, MOLD, WASHER BROKE ETC ETC) to refusing to help clean mold off windows on 2nd floors to returning a package of mine left at their office instead of trying to reach me to pick it up, to the biggest one of all........ raising my rent from 1400.00 per month to 1851.00!!!!!!!!!!! A $451.00 increase. Oh wait, forgot that they also made me pay for the carpet after I left because they said it had urine damage....funny how I have no pets and tried to argue that point and yet they said they didn't care what I said that it was urine!!! They lie, cheat, and steal. Olen living is the worst place to rent from. DO NOT DO IT!!!!!
Management sucks and everything breaks. Luckily the maintenance crew is nice. The online pay rent website has changed three times in one year which is a major pain. The apartments themselves are nice and its in a good location.
I've been here a month but so far everyone has been very nice and helpful. We love the location and amenities. The biggest problem I see is the lack of parking and folks who don't clean up after their pets. The apartments are spacious and well kept. We enjoy being here.
Should open up availability for the basketball courts for my friends. Otherwise a relatively nice area