I couldn't be happier!! From the excellent professional service that I've received from Tara to the remodel of my apartment, everything was seamless and completed in a timely fashion. As a vehicle sales consultant, it is important to me that my clients are satisfied and taken care of. It was very refreshing to find someone with a comparable passion for taking care of their guests. A big thank you to Tara and her team for making my move-in stress free! I would definitely recommend Monterey as a nice place to reside! :)
DON'T rent from Monterey. They are not willing to work with you if you need to move out early. No sublets allowed and no moving out early. The apartments are old and falling apart. My garbage disposal broke once a week causing my sink to fill up with water and food residue. The door handle broke off the sliding door. I had a one bedroom plus den which was completely covered in mold by the time I left. There was also mold growing around the doors and windows. They charged me to replace the carpet after I moved out. They took the whole security deposit and charged me an additional $360. Poor management, poor apartment complex.
The only good thing I can say about these apartments is that they will allow your pets. They also say they don't allow pit bulls but don't worry your dog will run into one there. As for there management skills there are none there. Putting down a pet deposit don't plan on getting it back. I had my unit professionally cleaned and they said that it was cleaned with Windex so they had to re-do it. There units are not how they show in the picture, they are outdated and there rent is very high for that quality. Read before you sign anything and make sure you shop around make this your last resort. If you plan on staying multiple years get ready because they will raise your rent every year. Out of the 3 girls who run that complex only one of them has been helpful. The other two will never return a call. If they know you have a issue they will dodge your calls as well. Overall I did not have a good experience there but like I said the only reason we went there is because we have a small dog. HOPE IT HELPS
Lived there for 2 years, 2009-2011. Lovely buildings, horrible mgmt NOT WORTH THE HEADACHE. Mgmt has changed several times, and I had hoped for better but more of the same. As stated before you surely dread calling the office for anything, although you will typically get only the voicemail, and not receive a call back w/in 24 hr period. More like at their connivence. there is no sense of urgency or frankly respect for the tenet. In addition if you have a roommate the less-than-desirable communication only is amplified. On a couple of occasions mgmt would tell me , "Yes your roommate paid, check is in my hand" when i would call to clarify if MY rent check had cleared, I would ask roommate (whom I had no issues with, ideal roommate) if they had paid rent yet just to see if that was fact- And it was never true. (Roomie always paid late-nonissue) so I knew they were lying. Also at the end of our lease stated to my roommate that I had agreed to let them keep OUR security deposit! That claim was completely out of left field. In the end we, my roommate and I, had to trust each other because we knew were being lied to. (Sidenote, I am 30yrs old, Roomie is 45yrs.) This was not our first rodeo