Hired Fulton Grace to rent and manage our 1 bedroom condo in Lakeview. Outstanding service from the very beginning. We spoke with Jessica who helped get us set up and find great renters within a month. Kelsey is our property manager and she is extremely responsive and helpful. Very happy with their services and would use again.
I had a "Scheduled" appointment with Mr. Tim Foley. I was interested in renting a property that I liked. I called and spoke with Mr. Foley and we schedule to meet on Saturday. I had called him during my lunch as I was walking, so I didn't have a pen and paper with me. This is why I asked him to send me a confirmation via text. He was suppose to send me a confirmation text with time and date. I was waiting for the text message for at least several hours. I followed up with Mr. Foley via text asking him if we are confirmed for Saturday's meeting? His response, "We are confirmed." For some reason I thought we had a schedule around 10:30am on Saturday. I sent him another text to see what time we're suppose to meet. I'm also a very busy person and have multiple side projects that I work on so this is why I asked for a detailed confirmation from him via text. I asked him if we can reschedule for 10:30am after I found out we had a meeting at 10am which I was in the middle of an oil change. He declined saying he has to be in the Southloop by 1pm. I asked him if we can reschedule for tomorrow, he said no because we have to give a 24 hour notice to the tenants. Fair enough. I was frustrated and I sent him a text saying he should've mentioned the time and date for confirmation. His response was " You could have also asked." Well MR. FOLEY, no body knows your schedule. I use Evernote for everything, for reminders especially. Had I known the time, we wouldn't have this problem.
Hands down one of the best places to go to find an apartment in Chicago. Sean Colson made our experience as easy and painless as possible. Diligent, relentless and honest, we could not have asked for a better person to help guide us through the often stressful and difficult task of finding the perfect apartment at the right price and in the desired neighborhood. Would highly recommend both Sean Colson and Fulton Grace Realty to anyone apartment hunting in Chicago. Great company, great people and great results.
Michael was absolutely amazing. He helped us find an apartment from out of state and we couldn't have asked for better service. He was prompt with getting back to us with our questions via phone or email. He made sure that we were comfortable with our apartment and truly cared about the decision we were making. He is detailed oriented and will work hard for his clients. I would recommend him to anyone!