Good: Decent grounds, good location, apartment itself is okay for the money. Okay... but not great. Bad: Walls are so thin that I can even hear people through my floor! No privacy at all. That means we also have to tip toe around, keep our voices low, and keep our TV at a very low volume. We will gladly pay some more money to live elsewhere, when our lease is up.
I have lived her for 3 months and its a great place the office is always helpful and whenever you have a issue they send maintenance same day or next to fix your problem. very nice apartments with an amazing view of pikes peak from the deck and the valet trash service is very very convienent
Where do I begin? The lady Kim in the office which unfortunately is the manager is the biggest fraud I have ever seen. Nice in person but don't let that confuse you. Has zero customer service skills and will try to charge you for everything they can. We moved into an apartment and was supposed to be clean right? They charge you to clean carpets when you leave but when we moved in the place smelled terribly of cat urine and she refused to help us out and fix it. I had to threaten a black light test just to get her to treat the floor under the carpet. Still wouldn't replace it. They charge you extra for a unit with a stackable washer and dryer in the unit yet charge you for the water used in the laundromat. Charge you for the gas used for the grilles in the courtyard even though they allow you to have your own grille. My biggest issue is the windows and doors have absolutely zero efficiency. When its cold you heat the outside when its hot you cool the outside, get it? I wouldn't recommend these apartments to anyone. Snow removal is no existent and there isn't any security at night to deal with the thefts going on. Zero Stars.
This place is horrid. I wouldn't even rate them one star, but i had no choice. When we moved in we had pre-leased the apartment a month in advance. We thought that would give them time to have everything fixed, well we were so wrong. The washer and dryer they charged monthly for NEVER worked, the dishwasher leaked, the sink leaked, the oven didn't heat up, and those were only some problems. This people in the office wear so much perfume/cologne that if you go in there with allergies you feel like dying. The lady in the office named Kim can be very sweet in person, but she's really not that sweet. In fact we liked to call her the nicest bi**h we ever met. They charge an arm and a leg for the place and it's really NOT worth it. STAY AWAY FROM THESE APARTMENTS. Save yourself time and money.
The Cottonwood Apartments as a living space really are not too bad. My wife and I had plenty of room for the both of us and our dog too. It was nice that we could have a bigger dog compared to a lot of apartment complexes. I also enjoyed the location because it was so close to everything. However, I would NOT recommend them as a place to live. No one in the office knows how to do their job. We were told a certain price before we got a pet for the pet deposit and pet rent; it ended up being double what we were quoted. We spent over a month trying to get a hold of them to have our dishwasher fixed (having to wash dishes by hand for over a month is no fun). We finally got their attention by putting a letter in with our rent check to call us about the dishwasher. They entered a work order that expired and a second one was created and it was still not fixed before we moved-so I have no idea if it is fixed now even. They also charged us for a brand new carpet after we moved out. The carpet did need some cleaning, but did not need a whole new one-it was in great condition minus being dirty. We also gave them a forwarding address to send the last bill to-and they managed to mess that up as well. We are so happy that we have moved out and never have to deal with that complex again!!!