Only been here a few days and I REGRET ever signing the lease. Our unit is infested with roaches, not just ours but plenty of other units as well. We were told numerous tmes that there is no roach infestation, specifically in our unit at that. The night we signed the lease we were shocked as to how many roaches scattered once the lights were on. I'm highly upset at the fact that we put the last of our savings into paying the fees associated to this apartment complex. We have 2 small kids ad well who we refuse to met sleep alone due to the fears of roaches crawling on them or getting inside there bose, mouths or ears.
I have been here for a year, so far, I really love the complex. Management is great, I have had NO problems, except for the construction on Rancho. Now, my lease is up, I am gonna resign. I knew about the drama, before it became Bella Fiore, then, I would not have turned around on the property, and didn't want to drive by here. They have seriously cleaned it up, I am staying. My neighbors are great, the area is great. After reading the reviews, what family doesn't have issues, what neighborhood doesn't have drama?, it is a part of life. Bella Fiore should not be at fault. Give them a shot, you will love it, the same as I do.
Worst Experience Ever. First off we knew that living there wasn't going to be the greatest considering the area, but we decided to give it a shot. Metro Police was there just about every other day and SWAT even showed up a few times. On top of the crime we had to deal with a terrible management team. We had to call about our air conditioning leak about 5x (over a 3 week period) before they fixed it. Then the leak caused mold in one of the rooms walls, and we had to go without air conditioning for 1 week (in the Summer). Not only that we had bug issues that they said that they were going to fix but never did. We ended up breaking our lease a few months early because of the terrible experience. I would never recommend these to anyone.
When I first moved in about a year and a half ago the office staff had TERRIBLE customer service and showed very little professionalism. Since Stout management took over & Blanca, Vicky, & Captain Rosie took over I seen an immediate & drastic change. They definitely cleaned up the apartments. There's still work that has to be done & changes that need to be made but success doesn't happen over night. It's not how you start but how you finish. Rancho Mesa is definitely off to a better finish. I think I want to renew my lease as long as they're here.
This is the worst apartment complex I have ever stayed in! The african american lady that works there was smoking weed right out front of the office. Not only that she lets people that "live there" ruin rancho mesa property. This lady needs to be fired , someone who is in charge of this property needs to investigate this complex! this is no joke! I know several people that have moved out due to drugs and volience that involves patrisha! This ladys name is patrisha scurry.