I live here with my wife for more than 2 years now, It's a great place to live. It's not perfect, but has a much more to love than hate. I'll start with the not so good stuff: 1. Parking spaces. There are just not enough. If you come after 8pm or 9pm, forget about finding a place to park. 2. They don't clean as much as they should in the top floor. So like Mike Hastings said, you will find spider web and dust here and there. (it's not a biggie, but I wish they'd clean more). The good part: 1. Great staff, always nice, always helpful, always there. I don't know why Mike Hastings says they only worry for their next paycheck. I always get great service from all staff, be it maintenance or administrative team - they are 100% helpful. 2. The fitness center is great. It's not a GYM so one shouldn't expect it to have whatever a full scale gym has. I go almost daily, all equipment usually works. When it doesn't (gym equipment tends to break) it will be fixed in matters of days. I wish they'd pay more attention to vacuuming the carpets and put water in the fridge. But that doesn't make the fitness center useless. 3. Landscaping around the building and the pool area are really nice. It's nice to walk around the building in a sunny day. 4. Pest control is here on regular basis, I see them every other week or so. I didn't see any bugs in my apartment and rarely outside. 5. There are social events, free coffee and water in the office. Over all, we are happy tenants.
Phoenix area's new and upcoming ghetto. New management does not care about anything except their next pay check. People sitting on their porch at all hours, at night, you can smell various types of weed being smoked, during the day there are young kids running around with no adult. When I moved in, never saw a cockroach, 2 years later I am seeing them about every two weeks. Weekly community pest control is no longer working. Stair cases are often covered in spider webs. Parking is terrible. People with assigned spaces will move out but the new management will not make that parking space available. Gym is a joke. Treadmills have ruts due to extended use and other machines are falling apart. I don't want to get hurt while exercising so I bought a gym membership somewhere else.
Apartments are decent, pool area is nice, Parking is TERRIBLE! If you want an assigned spot, you have to pay quite a bit extra for a covered spot, and even more for a garage. Besides that, there are a limited number of unassigned parking places. We often had to park outside the community, and you are not allowed to park on side streets, so we would have to park at the Discovery Park. Also, smokers would often throw their cigarette butts onto our patio because the few walking areas for dogs are right behind the apartments. Office staff and maintenance were not terrible, but they were not very helpful, either. Our washing machine quit working twice, and both times they just swapped it for machines in other apartments, and putting our old broken one into the apartment of someone else. The third washing machine they brought did work for our last month there, but it had animal fur all over the inside.