If I could give this place 0 stars, I would. This has easily been the worst living situation of my entire life, including the time I lived in a basement apartment with a shared kitchen and leaky bathroom. In May, the office staff at The Villas managed to misplace half of our rent because my roommate turned in a check with her name on it. (Her name is on the lease, but that doesn't seem to matter to the people at The Villas). After speaking to them on three separate occasions, and being told each time that it was "taken care of," we received a court summons and eviction notice at the end of May for our outstanding rent and late fees. When we went in again, they had the audacity to tell us to "calm down" and that we were "overreacting" because clearly eviction is no problem. This month, they asked if they could enter our apartment and we told them explicitly not to enter until one of us was home because our dog is very uncomfortable around strangers without one of us present, and he gets very defensive of his "territory." I arrived home 20 minutes after Chelsea Rose confirmed that they would wait to enter until we were home, and there was already a maintenance person in our home, and the front door was standing wide open. Our dog was having a panic attack and it turns out that he was so stressed that he ripped up part of the floor, but you can bet that will be blamed on us because Keith and Chelsea Rose could not possibly do anything wrong. So lucky to be moving in two weeks - this has been quite a learning experience.
Everything was not what it seemed to be. There were hidden fees. I seen someone get attacked by a dog which didn't make me feel safe. The gate for "security" never closed. They control your heat so the apartment will never get warm in the apartment depending on how many rooms you have. Food was always left in the hallways of the apartment building. And in general everything was just really not what it was supposed to be. I feel like I was tricked. I would not recommend these apartments to anyone!!!
Im hoping this information will help someone -- Ive been living in the villas for about 5 months now. So far...all and all everything I guess seems to be okay. Ive read alot of reviews of here..and I can say that ITS NOT ALL UNTRUE. I personally have not found any bugs roaches or ants in my apartment. BUT I do know for a fact that the people that say that have ants/bugs in their apartment are not lying. My roomie said ants were crawling down our deck from the one above us..and I have seen some in the hallways. Which btw DO STINK but arent really ever dirty besides an occasional peice of trash. Honestly it depends on the building i think and the previous person that lived in the apartment...people can be so discusting. As for maintance...they like to take their sweet time fixing things BUT! they dont always do them right. I had our mail box fixed three times the first time it was fixed--- the mailbox came off the hindges and kids starting putting trash in our mail box. THEN OUR MAILBOX LID actually went missing- and it got so bad that the maillady had to complain. Without out having to tell them they fixed it and I was finally able to get my mail. Ive had them fix other things such as locks in the apartment it was done quickly and I havent had any problems since.. =D The apartment itself IS CLEAN- the doorknobs arent in the best shape...but they do close and lock like they are supposed to. The carpets are clean. The lining around the bathtub in the bathroom sucks..but its not like its that terriable. Beautiful windows...and theres an amazing pound that can be so romantic and relaxing. Really personally...I dont think this is a bad place to live. Like anywhere and everywhere you go there are FLAWS. It does not matter where you go espcially if you live somewhere and are somewhere everyday you are going to notice flaws. I seen that people said if you are a female beware of this place. Im a 18 yr old female and I think its fine! my neibors are pretty friendly and pretty much for the most part in my age group. The apartment complex isnt bad at all..I havent gotten bothered robbed or shot. & Im constinatly walking around at random hours in the night. Complaints: 1- People do like to blast their music sometimes for hours at 1 or 2 in the morning. 2- Someone in apartment complex keeps breaking the lock on the door and the apartment complex hasnt done anything to find/stop this person. 3- Maintance takes to long. Up sides: 1- I get a great deal for a great price. 2- Super close to a grocery store and to eastern and WCC so its great for students. 3- Awesome pool and longe area. ALL AND ALL ITS 50/50 Id give this place 4 starts if it werent for some of the people living here! Its really the people more so than the actual apartment complex/ management itself thats the problem