I have been living here for about 2 months and can say that my roommates and I have had the worst experience with this apartment complex. Since moving in we have killed no less that one bug a day even though we have asked to have pest control come by each week. There have been stolen packages, stolen motorcycles, random men knocking on our door late at night all within the first month. While it is a gated community there is no security and the gates do not seem to stop the crimes (most likely because the gates keep breaking). The office staff cannot do simple tasks such as billing or getting us our valet trash can. I would not recommend this apartment complex to anyone. I guess you get the service you pay for.
Rude and unprofessional leasing staff. I would never recommend this complex to anyone. Especially the older white lady at the leasing office. She is the rudest person I have ever encountered. Please do yourself a favor and avoid this complex.
great apartments,great staff.
Well let's be honest, I moved in for the cheap rent. The community originally consisted of Emory college kids or recent college grads. However, it is now filled with criminals and unruly children. I've seen several cars broken into. The staff is very unhelpful and frankly, just rude. Children run all over the parking lot and there are no parents to be found. There are people having large get togethers at the pool at midnight on a weekday. Sorry, but some people have job. All in all, please do not live here. The rent sounds great, but I'd rather pay double than have to live in this apartment complex another year. Needless to say, I am leaving at the end of the summer.
Too often during the walk through we are rushed and quickly scan the apartment, sign and leave anxious to move in to our new address. This is a BIG mistake - especially with St. Clair. Upon move in and within a few days you will find that your new apartment is in poor condition. The apartments aren't painted, the carpet isn't refreshed, kitchen appliances, counters and cabinets have visual defects and the musty smell they claim is due to the apartment being closed up never goes away. Once you move in, you are given a period of time to document any deficiencies. Take advantage of this time and DOCUMENT EVERYTHING, go crazy, and use a second or third page if you must. Especially note the lacking paint and condition of the carpets. I rented from the previous owner and moved out under the current owner. After I moved in, I came back and raised a concern over the paint and the carpet. The leasing agent (who still works for the new owner) assured me she would note my move in inspection and that I didn't need to worry about any move out charges for the carpet since it was old and would be replaced after I moved out and I would not be charged. Prior to move out, I was assured of the same thing by an agent of the current owner. I was charged for new carpets. I am out of luck as I do not have much in writing. To add insult to injury, I'm lucky I have the bill as the new owners didn't bother to complete the mailing label. Please note that when the new Manager took over she inherited a complete mess. She has done a lot with very little, but she knows the condition of her complex and I believe that in the absence of minimal capital investment (for light improvements such as paint and carpet) she will rehab her property at the expense of her past tenants. Finally, the leasing agents are touch and go. One agent is really kind - she has been there the longest. If you are not able to work with her, insist on written communication no matter how small the issue may be. One agent has been with St. Clair for just about a year now and she thinks she is an eloquent communicator, but I suspect she's compensating for a lack of intelligence.