Lived here one month. My ACH payment failed the first time, they did not contact me about it until 8 days after (funny how it was right after the late fee was put on it), they "out out letters for us" that just so happened to be "probably stolen because no one else got one either", they refuse to replace the dirty carpet that was in our apartment from the previous tenants, the drawer on the bottom of the oven is broken yet the maintenance said it's "in working order", the dryer takes two times to dry clothes even after cleaning out the vent of all the leftover lint from previous people, the upstairs neighbors walk around like they have concrete blocks strapped to their feet. But let me tell you about how this place is a good place to live. Oh wait, it's not. 1 month down, 14 to go. Oh, there is also a Cadillac Escalade on cinderblocks in the parking lot with no wheels on it. People came the other week and stole wheels and tires off people's vehicles in the night. Very safe feeling.
I'm extremely unhappy with my experience at Camden so far. I lived here back in 2012 and had a few issues with the leasing staff, but I returned because it didn't outweigh the experience I had with the actual apartment complex. I love the interior of the apartments and I love that we're able to pay online. However, this time around Camden surprised my boyfriend and I with a late fee charge which came to our surprise because we paid on time. This was our first time paying rent through the online system. Apparently there was a technical issue and his payment didn't go through. When we spoke to the leasing staff they claimed that they sent out a "late notice" that we never received and they told us that we had to pay the late fee. We are the kind of people that never pay late - we are very financially responsible and always pay on time and for something like this to happen and the leasing staff to not be understanding of a technical issue when they can clearly see that we did pay on time is absolutely disappointing. In the future I'd like to be helped by leasing staff that truly cares and goes above and beyond. We should not have to pay a late fee because of a technical error. You should have to pay a late fee if you do not have the funds and do not pay on time and we do not fit into either of those categories. I'm extremely disappointed.
I have been living here for about 2 months and can say that my roommates and I have had the worst experience with this apartment complex. Since moving in we have killed no less that one bug a day even though we have asked to have pest control come by each week. There have been stolen packages, stolen motorcycles, random men knocking on our door late at night all within the first month. While it is a gated community there is no security and the gates do not seem to stop the crimes (most likely because the gates keep breaking). The office staff cannot do simple tasks such as billing or getting us our valet trash can. I would not recommend this apartment complex to anyone. I guess you get the service you pay for.
Rude and unprofessional leasing staff. I would never recommend this complex to anyone. Especially the older white lady at the leasing office. She is the rudest person I have ever encountered. Please do yourself a favor and avoid this complex.
great apartments,great staff.