Huge mistake moving onto these apartments! For the price I pay the quality is horrible. They take atleast 3 weeks to send in work orders. I've been through hell and back trying to go through the referral process. My apartment was not even close to being ready when I moved in. Literally 2 weeks after moving in the caulking around the bathtub was coming apart and the fake tile that lined the shower walls bubbled up. I would not recommend these apartments at all. Horrible service and the inside of the apartments is so run down!
The location is great and it is really quiet. The grounds are in horrible shape. It is filthy all the time. The pool was filthy with tree shavings all summer which means the so called pool people did not clean it. The pool gate locks jammed and I got locked in...They never fixed it. They do not clean the grounds at all...EVER!!! I had to take water and soap to clean the community area by my apartment that had a sticky spill...The apartments are in horrible condition. The carpeting will never be changed or cleaned. They never change air filters unless you request. Oh and don't dare ask for a clean door knob that is not falling apart and costs about $3.00.....I have had 9 neighbors in a year and a half so that lets you know how much turnover of tenants comes and goes. This property couldnt possibly screen tenants properly...Renters beware...Glad I will be moving on soon...
My wife and I are coming up on the completion of 2 years which has been 2 years too long. For starters, the office idiots were told that we wanted an apt. located away from green valley rd. to avoid the the constant traffic noise and we were assured this wouldn't be a problem.When we were asked how soon we wanted to move in we stated a.s.a.p. They asked us for all of our info. and a deposit which we gladly handed over. We were told they would have an apartment ready for us in a couple of days. When we went back to check on their progress, I asked them which apt they were getting ready for us and they told me the apt #. When I went to see where it was located, i was extremely pissed off to find it directly situated right next to the main road with tons of noise producing traffic.At this point I went directly into their office and confronted them about the apt. location and their answer was " well that apt is the only 2 bdrm. we have available at this time" Did you still want it ? at which point we had already given them a deposit and were already moved out of our previous dwelling, so under duress we had to accept it or loose our deposit and have no place to go with an 8 month old infant in in the beginning of february.Point being, that was the beginning of a series of lies and abusive behaviors we've had to endure regarding the incompetent office staff of low grade morons.. Our next caught off guard major dilemma occurred when we were issued a "WARNING" that the apts in our bldg. were going to be heat treated by a pest control co. who brought a canine to our apt to sniff around to see if there were any bed bugs in our apt. The pest control guy stated that our apt was clear.but we were told that we should pack a significant amount of our possessions and move them out of the apt for 48 hrs. or they could be damaged by the heat.At this point I promptly contacted the office mgr. and asked her where in the hell did she expect us to inconveniently relocate for 48 hrs. on such short notice and her response was that it wasn't her problem. Thinking it over I decided that I didn't have to comply with this idiotic warning and told her that we wouldn't be needing the pest control services being the dog indicated no insects in our unit. Her response was " well if we inspect your unit next yr. and find that it is in need of a heat treatment, then you ( I ) would be responsible for the $500.00 fees associated with the treatment.Then she stated that she couldn't understand why I didn't want the treatment when the rest of the residents in my building would be in compliance, at which I stated that if the heat treatment is supposed to work so well, then if all of the other units will be insect free, then there would be no reason for me to be concerned. At that point she just hung up the phone on me.With in the 22 mos. period of our residency here, at least 7 of the 8 units in our bldg have had continuous occupancy issues.One family moved out 4 mos after they moved in. I have seriously not heard one single resident say anything positive about this place, and I personally would not recommend crystal creek apts. to ANYONE !!!! Incidently, I was not able to publish this commentary unless i gave at least a one star review, but in all actuality, they don't even deserve that !!!! These people are straight up slum lords. Save yourself a great deal of headaches and look elsewhere for a much better living arrangement.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Such a nice place to live if you like something affordable. Very quiet, and a lot of good people. You should consider the location as you are close to everything.
Cheap, in every sense of the word. Paid the money for access to the 24hr gym, turns out it has no working equipment except treadmills. All of the rest is broken and missing pieces. So ghetto. The great part is that they wouldn't let me see it during the walkthrough. Also, they reduced the amount of the equipment they have in the main gym, and the hot tub stopped working recently.