I actually felt compelled to write this review because this place is so under reviewed and misrepresented. My boyfriend and I have been here for about 3 months and it's been wonderful. No pests or rodents, responsive office staff, and all work requests for the unit have been completed within 24 hours -- even the little, low priority things. The other residents are mainly late 20-40's couples with a dog is what it seems. It seems to be a perfect middle ground for couples prepping to buy a house. The units are beautiful and modern and well maintained. The grounds are as well with a dog park and plenty of Poop bags for dogs all around. As a resident, I really appreciate the considerate neighbors who (for the majority) pick up after their dogs. Mine has even made some friends here! I can't speak for everyone but the current staff and management is doing well here. We haven't had any issues with hearing neighbors or at all. The residents here are very friendly and look to be professionals. Oh yeah- and the 5 min walk to the Septa train is perfect for going in and out of the city. The Schuylkill River Trail is behind us too and it is scenic and perfect for biking, walking, and running. I read someone this trail was one of the best in the country.... I love it here!
Dirty, poorly constructed and rodent Infested apartments. Oh the management is horrible as well. Lived here for 11 months while we looked for a house. During that period I've had a number of issues with dead rodents (5 in a 4 months period) in unit 1223; dirt everywhere; poorly constructed windows; and with the management company asking numerous times for access to the unit to "correct" the poor construction. Each time we had an issue, the management team never failed to surprise me with their ineptitude. They are individually nice people, but collectively they have no power to correct any problem that you will have.
Since the building was sold, this place has a terrible management company and maintenance team. It's truly awful. It's been 2 full days since I had hot water after numerous complaints. Prior management company had this issue fixed in 3 hours for the entire complex. 2 FULL DAYS - No communication from anyone. Communication was terrible during the floods, commented on by other reviews. Other issues: - Gym had no A/C for 3 weeks during 95 degree heat - No more lunch on weekends after advertising this - 1 person in the Office with reduced hours; all they care about is leasing/marketing the apartments - No management team anymore. - Numerous internet outages in the clubhouse - No communication from the office about the building issues. - The office phone no longer works (its on the website) - disconnected. - Any serious rainstorm, and the hallways are very wet. Basically, the previous owner had amazing service, advertising luxury living, got all the apartments leased at a high lease rate, then sold it to an owner who wants to run it as cheaply as possible. DO NOT RENT HERE, unless you want to deal with no management company, and pay expensive rent.
Lived here for 14 months. Boy oh boy! The old management had some issues... but the incoming management is the WORST!!!! Horrible customer service! Horrible people skills! They have no idea what the last management team already had in place, thus making it a NIGHTMARE to move out, without losing my shirt! I moved here from California, appreciating the pool and the "luxury style living" - from personal experience I can see that, after living here a year, their main customer must be people from out of state, because you can get SOOOO MUUCH more, for an incredibly lower rate per month!!! I'm now in a THREE bedroom house with a yard for my dog, in an incredible neighborhood, with all updated appliances, etc. for LESS THAN my one bedroom at the Londonbury. I don't know who hired Steven, in that office, but I have spoken to several residents there, and every single person I've spoken to, has had a HUGE problem with his condescending rude attitude. DON'T WASTE YOUR TIME OR MONEY, look elsewhere for a rental! Save yourself the headache and hassle!